musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price and super fast delivery for free!!”

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Posted 7 years ago

“Great service never had a problem buying or selling with his company. I use them on a regular basis and always include them in my searches for my latest “need””

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Posted 7 years ago

“Never had a bad item from magpie and always been delivered quickly. Would recommend to all.”

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Posted 7 years ago

“Free delivery no matter what the spend wow....! I bought my son dvds for real cheap same ones on ebay and amazon triple the price second hand than the one i bought. Also bought refurbed ds and games and my son is over the moon. I wluldnt buy brand new because hes 4 and very clumsy and for 30 pound with a warranty cant go wrong at all. Highly recommended site”

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Posted 7 years ago

“Very good service,only disappointing bit was had to buy a sim tray as the phone didn't have one.”

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Posted 7 years ago

“Good choice. Quick delivery”

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Posted 7 years ago

“Great variety and very quick delivery.”

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Posted 7 years ago

“No problems at all and quick payment received”

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Posted 7 years ago

“Website was easy to use and once th package was sent off the money was in my account really quickly (much quicker than other sites I've used previously)”

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Posted 7 years ago

“Excellent service for selling books, dvd's and Lego. Easy to use website, print your own label, and pop to a local drop off point. Prompt payment too. Would recommend MusicMagpie to others.”

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Posted 7 years ago

“Nothing short of a rip off really. Offered me £165 for iPhone 6s. Sent it and then offered £85 due to scratches. I asked for phone back. There’s no scratches on it what so ever. Must get so many people just accepting the lower price. Wouldn’t use them again. Hey”

Helpful Report

Posted 7 years ago

Hello, We're sorry to learn your experience was not positive. Having looked into your order, we can see that your item was revised from good condition to poor condition due to heavy scratches and casing damage. Our technicians notes scratches on the screen of the device - notably one close to the home button. Alongside the scratches on the screen, there are some scuffs or dents on the top of the phone as well as dents and a chunk taken out of the casing near the bottom, close to the headphone jack. This kind of damage meant the phone was in poor condition so the item was regraded and a revised offer was made. As the revised offer was declined, the item was returned to you free of charge. Kind regards, mM CS

Posted 7 years ago

“Excellent service. Very straight forward. Had the money in my bank account same day they received my parcel. Very happy. Will definitely recommend.”

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Posted 7 years ago

“Excellent hassle free service. Musicmagpie offered me slightly less for my phone than some of the similar websites. Small price to pay for the peace of mind that you are dealing with a reputable company & are not going to get messed about. Cannot recommend highly enough.”

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Posted 7 years ago

“Great seamless experience and very prompt payment.”

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Posted 7 years ago

“F4om accessing information online to receiving the money was the most painless experience I have had. 2 of the prices were less than quoted and I felt that this could have been avoided if the criteria had been more detailed and specific. I went to MM after hearing an interview am in Radio 4 when I liked the values behind the business. I was not disappointed. What a great idea and a great company.”

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Posted 7 years ago

“I have used music magpie for a few years now. and always had very good service. i would recommend this site to any body. thanks for a great service.”

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Posted 7 years ago

“I had a 2nd series i7 laptop which Music Magpie originally offered £97 for. After they received it they re-offered £21 as 'the hard drive had less than 90% health left' As a PC engineer, I would love to know how they check this. I refused the offer and had the laptop returned. I replaced the hard drive with a completely new hard drive and (after reinstalling and patching the O/S) sent the device back to them - I was offered £79 before sending it. I received a further offer of £40 as the 'case was cracked' - I had taken photos of the laptop before sending and so was keen to get the device back to see where this damage was. When I received the laptop I could find no damage - however, the laptop was failing to boot, the battery was reporting that I should be replaced - the laptop is now working like it is running through glue - I will need to investigate why I can not prove anything, but I would lay a bet that some other similar (compatible) laptop they had at the same time now has a better battery as a computer engineer, I receive many laptops from people who replace their equipment. I have tried to send many laptops to MM - only to have almost without exception the original offer reduced. nearly always I reject their offer - there must be a better place to offload refurbished equipment These people seem to pay for iPads, CDs, DVDs etc without an issue - but anything electrical they come up with a phoney excuse and reduce the offer”

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Posted 7 years ago

Hello Paul, We're sorry to learn your experience was not positive. The provided email is not on our database and the order ID is under a different name. We can only discuss the order with the account holder. Kind regards, mM CS

Posted 7 years ago

“Seamless service, very fair prices and great communication from start to finish. I recommend MusicMagpie to everyone I know.”

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Posted 7 years ago

“Great service. Speedy payment for all my old stuff. Very happy.”

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Posted 7 years ago

“Great used twice and excellent service”

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Posted 7 years ago

musicMagpie is rated 4.6 based on 9,507 reviews