musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

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“First time using MusicMagpie. Sold them my iphone 6 Plus 128gb, they paid exactly what I was quoted and payment was fast! Very happy! Will use again!”

Helpful Report

Posted 7 years ago

“Very prompt service and always kept up to date.”

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Posted 7 years ago

“Fantastic, fast, simple and no quibble, we have always received what we were offered unlike other sites, brilliant !”

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Posted 7 years ago

“Fast payment and very simple process from start to finish when selling my laptop.”

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Posted 7 years ago

“Very good website! Easy to sell your electronics, Games and DVD's. I sold a lot of my old games a few days ago and got an awesome price for them! I'd highly recommend music magpie to anyone wanting to get rid of old stuff.”

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Posted 7 years ago

“I used Music magpie to sell my old iPhone 6s. The service was quick and easy. The agreed money went into my bank account the next day. I would recommend this company.”

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Posted 7 years ago

“Sold my iPhone 6s.website was very easy to use.Was given a valuation which I accepted,printed out the postage label and sent it off.i was keep informed of when it arrived and a few days later the agreed money was put into my designated bank account.couldnt have been any easier”

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Posted 7 years ago

“Great Fast Reliable & Deliver Fair Value”

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Posted 7 years ago

“I have ordered a few things from MusicMagpie (Samsung phone, Xbox one and Xbox game). The orders are delivered in a few days and the description of each item, including the condition of the item, is just as described. Great service and I would use them again.”

Helpful Report

Posted 7 years ago

“I decided to use MusicMagpie to sell a large bulk of DVD's I had collected over the years. Based on their customer reviews and their advertisement, the process looked to be quick and straightforward. How wrong I was. After scanning, boxing and sending around 180 DVD's to MusicMagpie I eagerly awaited notification that the items had been received. 6 months down the line and a few ignored emails later, nothing. After deciding that 6 months is long enough to wait I called MuicMagpie's customer service. The lady on the phone seemed nice enough at first as I explained to her the situation. After a few minutes, she put me on hold so that she could speak to her superior. When she came back something had changed. She became rude and snappy. She told me that 120 of the 180 DVD's I'd sent 6 months ago "never reached" them and that they could only pay me for the 60 or so that they "definitely had received". Lacking the time or the effort to argue for the sake of £15 or so (out of the £24 I was quoted for 180 DVD's), I accepted the (undisclosed) payment they "definitely" could pay me which would be in my bank "within 2 days" and left it at that. 2 weeks later, am yet to receive payment for the 60 of 180 DVD's I had originally sent to MusicMagpie, with the other 120 still mysteriously missing? To conclude, I am disgusted with the quality of service offered by MusicMagpie. Ignorance to emails, rude over the phone and to be frank, they have robbed me blind. I will never use MusicMagpie again and most certainly will not be recommending to a friend.”

Helpful Report

Posted 7 years ago

Hello Ben, We're sorry to learn your experience was not positive. Having looked into your order, we can see that it was originally created in December 2017. We received a small amount of items in your order, but the vast majority of it did not reach us. This would indicate that a parcel, or a number of parcels, have been lost in transit to our warehouse. Should this situation arise, the customer would need to notify us to begin the claim procedure. To make a claim for a lost parcel that has been sent through Hermes, we have to be notified within a 28 day period as is their time frame, along with the receipt for the collection. Outside of the 28 day window, there is nothing more we can do. We state this in our terms and conditions: 14.3 You must notify us in writing of any loss or damage, giving rise to a claim within twenty-eight (28) days of the date on which your Package was accepted by the Pass my Parcel or Hermes ParcelShop, Post Office or MyHermes as applicable (the date of which will be shown on your returns receipt). We apologise that the payment for the items we have received have not reached you. The amount for the items we did receive is £5.15. This will be raised to ensure it is paid. Looking into your order and on our database, we could not find any emails from the email account you have provided. Can you please confirm which email address you had contacted? Kind regards, mM CS

Posted 7 years ago

“excellent service”

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Posted 7 years ago

“excellent company to deal with. products are exactly as described with excellent delivery times”

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Posted 7 years ago

“The 5 ipads I bought for our nursery were a good price good condition and extremely well packed Delivery was quick Another delivery service such as Hermes or UK mail who allow delivery to a safe place and text before delivery would be an improvement”

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Posted 7 years ago

“Easy to find what I was looking for. Very good prices and quick delivery. Will be ordering again”

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Posted 7 years ago

“Quick fast and reliable service”

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Posted 7 years ago

“Unbelievable selection of l-o-w priced CDs & DVDs. I'm always looking for the unusual & the different, I've been amazed @ the titles I've been able to purchase.”

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Posted 7 years ago

“Great Price, fast shipment, faultless. Have recommended to a friend this very day.”

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Posted 7 years ago

“Brilliant communication. All personnel were able to help. Easy to place order and exceptional delivery. Delighted with purchase. Would recommend Music magpie to friends and family.”

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Posted 7 years ago

“Prompt, well packaged delivery. Does what it says on the box!”

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Posted 7 years ago

“Easy, fast process from start to finish. No problems at all, highly recommended.”

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Posted 7 years ago

musicMagpie is rated 4.6 based on 9,507 reviews