musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

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“Simple and easy to use fast friendly service and quick payment. Definitely recommend”

Helpful Report

Posted 7 years ago

“My dvds came so quick and are in great condition! Have told my friends about using MusicMagpie and I will definitely be ordering more again soon.”

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Posted 7 years ago

“My order was processed within a few days and I received the full quoted price, £99 for an old iPad, not sure I could have sold it for much more to anyone, plus with no hassle of selling on my own this made the process even better!”

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Posted 7 years ago

“good service but i miss being able to phone customer service and talk to a person every one has to type a problem with take longer to sort”

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Posted 7 years ago

“I've had a very good experience with using Magpie. On looking for the item, to paying and fast delivery. I have recommended to others to try and use”

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Posted 7 years ago

“I have been buying various games, CD's and DVD's for a good while now from Music Magpie, never had any issue with deliveries and the quality of the items are generally great and nearly new. I highly recommend looking at their stock as the pre owned is a lot cheaper than buying new especially if you are looking at recent games”

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Posted 7 years ago

“Very good service, quick delivery and the item was in better condition than I would have hoped for. Thank you Music Magpie I will definitely use you again!”

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Posted 7 years ago

“Wasy to scan items and postage is paid. Sometimes you need to contact them as the postage weight allowance isnt enough but they rectify very quickly.”

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Posted 7 years ago

“Good description of phone minor damage, all covered with a case now. Great price. Phone works perfectly . Bought for niece. She loves it . Thank you.”

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Posted 7 years ago

“Couldn't have asked for a more easier service! Quick delivery xx”

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Posted 7 years ago

“I’m over the moon with my new phone! My old phone broke suddenly and I needed a new one as quickly as possible as I was going on holiday in a few days and couldn’t be without one but didn’t want you to break the bank and MusicMagpie answered my prayers! It arrived next day as promised and is as good as if i bought it new! I love it! I have been recommending it to all of my friends! I just can’t beleive I had never purchased from them before... best money I ever spent 😍😍😍”

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Posted 7 years ago

“very good eshop with music”

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Posted 7 years ago

“Phone is in great condition as described. Discount helped price. Delivery was slow and no next day option offered which in this day and age seems a bit naff.”

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Posted 7 years ago

“EASY TO FIND, USE , PAY, QUICK SENDING”

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Posted 7 years ago

“What an absolute disgrace. I sent a phone, a ps3 and some games. Supposed to be same day payment. Delivered on the Thursday morning, nothing happens until Friday. Obviously not same day. First they say there were scratches on the screen (there were no scratches and it had a screen protector on at all times and in a wallet case) and took £50 off the value. Then when I begrudgingly accepted nothing happened for 4 days so I went on chat and was asked if I sent the PS3. Yes I did, well apparently they have lost it (I do not believe a word of that) and they would now need to start an investigation which will take 48 hours. Called up to speak to a manager, apparently their managers are mutes who cannot take calls, but was told nothing I could do and wait for the investigation. After some back and forth, he spoke to his mute manager to must have used smoke signals to say he will bypass the investigation and make payment. No email or anything to say they could not locate the PS3 and they just do not give a damn. Scamming company. I would rather throw the lot in the river than deals with these charlatans again. -100 stars would be too good for these idiots.”

Helpful Report

Posted 7 years ago

Hello Paul, We're sorry to learn your experience was not as positive as we'd have hoped. Having looked into your order, we can see that your items arrived with us on 13/7/18 - a Friday - and we emailed you to let you know we received your items. As your order was not complete on the Friday, we could not issue payment. The Galaxy S6 in your order was originally listed as being in good condition, yet upon testing it was found that this was not the case. Due to heavy scratches on the screen of the device, the item was regraded to poor condition and a revised offer was made. As per your chat conversation, our agent advised that if you decline the revised offer the item would be returned to you free of charge. As you accepted the offer, payment would be issued instead. As per your chat, our agent did not state that the PS3 in the order was lost - they reiterated that it had not been scanned. This issue was then raised with our tech department to ensure the issue could be looked into further. Your console was located and tested, and found to be in the condition originally listed on the order. We'll email you when payment has been authorised. Please note that payment can take one working day to clear. Kind regards, mM CS

Posted 7 years ago

“It was the source of the best deal on the product I was looking for. Product arrived quickly and in good condition.”

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Posted 7 years ago

“Price was reasonable, the quality of the item was very good, and the turn around was extremely quick. Very pleased.”

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Posted 7 years ago

“Great prices, prompt delivery and item condition as described.”

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Posted 7 years ago

“Bought samsung s7 very good condition. No marks on it. Works perfectly out the box. Quick delivery 2 days no hassle.”

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Posted 7 years ago

“I can honestly say.... my experience with music magpie has been fantastic! The received iPhones and iPads were a fraction of the cost if bought new and in fabulous condition! Will be using again and definitely recommending to family and friends! Bravo Music Magpie”

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Posted 7 years ago

musicMagpie is rated 4.6 based on 9,507 reviews