musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple to use, straightforward process. Offers for CD's were low, as expected, but a very decent amount of money for an old iPod. All in all, very satisfied indeed with Music Magpie and will recommend to others.”

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Posted 6 years ago

“Great service next day payment”

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Posted 6 years ago

“Very good service. They accepted all my items and the delivery and payment were fast.”

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Posted 6 years ago

“Excellent customer service and very easy to deal with. Great experience”

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Posted 6 years ago

“Next day payment in bank good price”

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Posted 6 years ago

“In January I sent over 100 CDs and DVDs via Music Magpie's chosen courier (Hermes) to be sold. About 10 days after the goods were collected I followed up with the Customer Service team to query why I hadn't been paid yet. The response was that they couldn't chase the courier yet but they would follow up on my behalf. Nothing further happened on their part. Upon my recent follow-up email, I was advised that since my request was outside their 28 day period, nothing could be done. This means I have effectively donated the goods for free since I won't be getting paid now. Luckily it was only a very modest amount I was due to be paid so I'm not bothered financially. However, the fact remains that the service is extremely poor and if I had known what I know now, I would have simply donated the goods to one of my local charities instead. I won't ever use Music Magpie again or recommend it to anybody. They are beyond useless. DO NOT SELL ANYTHING TO THIS COMPANY.”

Helpful Report

Posted 6 years ago

“1. They claim to be contactable by telephone; they have no customer service phone number. 2. What customer services say they will do (by email) is not adhered to. 3. Despite volunteering to refund on an item that was not as described, they switched to offering a replacement after I had bought an alternative on the basis of what they proposed.”

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Posted 6 years ago

“Great service and speedy payment. Fair prices if item isn’t what is expected.”

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Posted 6 years ago

“Super efficient response to my query regarding my book order. Many thanks to the team.”

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Posted 6 years ago

“Unfortunately I only received payment for one of my 4 orders.”

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Posted 6 years ago

“Delivered as promised & paid full price”

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Posted 6 years ago

“Really quick service, free postage and they paid the agreed amount funds were in my bank the same day the phone was processed.”

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Posted 6 years ago

“Perfect and very fast payment”

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Posted 6 years ago

“Once my boxes had arrived at their destination the payment was in my account within 24hrs. This isn't the first time I've used Music Magpie and it definitely won't be the last.”

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Posted 6 years ago

“Very simple process and was delighted to receive slightly more than estimated value. First time user who will be back”

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Posted 6 years ago

“Great service. Very fast. No problems.”

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Posted 6 years ago

“So easy to sort and send my old phone. Could believe how quick the money hit my account too! Thanks Music Magpie”

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Posted 6 years ago

“Fast efficient service would definitely recommend”

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Posted 6 years ago

“Very impressed with the communication given and extremely happy with the price offered for my phone Thankyou”

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Posted 6 years ago

“Excellent service, paid exactly what was offered and funds available as promised. Would certainly use the service again”

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Posted 6 years ago

musicMagpie is rated 4.6 based on 9,507 reviews