musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Traded in an old phone, got some money for it - pretty good.”

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Posted 6 years ago

“Easy to use when wanting to sell unwanted items. Given a quote, labels to use and then paid straight into account when received. Would definitely recommend.”

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Posted 6 years ago

“Great offers and perfect quick payment. Would 100% use MusicMagpie to sell any other unwanted items. Hassle free.”

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Posted 6 years ago

“An excellent service, easy to use, prompt payment. Saves the hassle of dealing with private sellers who are often time wasters.”

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Posted 6 years ago

“Easy to use app pleased with the service”

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Posted 6 years ago

“Not the best for your money but very simple very easy and quick payment so that outweighs the looking for a better offer on a cd you never play. .”

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Posted 6 years ago

“Very easy process and offered the best price I could find.Paid out quickly.Would recommend to all.”

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Posted 6 years ago

“I have purchased CD's, DVD's and sold a mobile phone and iPod to musicMagpie. I consider everything was reasonably priced and payment was punctual. I cannot comment on returns and refunds as I have not had to use this facility.”

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Posted 6 years ago

“Quick and easy”

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Posted 6 years ago

“I have used them a few times over the last couple weeks and they have been excellent, everything is very clear and easy and payment has been very prompt. Thank you.”

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Posted 6 years ago

“MusicMagpie offers a really simple service that hasn’t steered me wrong yet.”

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Posted 6 years ago

“Great service, simple to use, quick responses!”

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Posted 6 years ago

“Very simple to sell items using the app scanner, I was kept informed of the progress (when Magpie received my parcel, when the payment was made etc) and money was paid into my account quickly. Couldn't be easier!”

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Posted 6 years ago

“Fast service and offered more than anywhere else”

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Posted 6 years ago

“Good competitive prices, quick and easy process. Thanks.”

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Posted 6 years ago

“Paid for my broken iphone within a few days of sending, quick service.”

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Posted 6 years ago

“So easy to sell your stuff with the app! Courier collection and regular updates by email. The payment was sent the same day they received my items and was in my bank the next day. Overall a great service to use to sell your unwanted items.”

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Posted 6 years ago

“Very easy to use and quick”

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Posted 6 years ago

“It’s hard for me to state exactly how appalling Music Magpie are as a company and how awful my recent experience has been in selling them a number of media and tech items. Firstly, they initially offered me £350 for my perfectly functional iPad Pro, but upon receipt of the item revised it to £35 as they classified it as ‘faulty’. It took me a week and half to get it back, but when I did was able to sell it to CEX for £305, who classified it as Grade A. Secondly, they lost the Apple Pencil I sent with the order and now refuse to pay me for the item. I sent it carefully packed with its spare nib and charging connector, along with a packing list so whomever opened the box could check that everything had been supplied. Thirdly, they received my items on 15th April according to Royal Mail’s website. It’s now the 30th April and I still haven’t been paid for the other items I sent. To make matters infinitely worse I have made one phone call and sent three e-mails about all of this and no one in their customer service team seems to care in the least. Their agents have been dismissive and unhelpful. Music Magpie had the audacity to send me an e-mail asking for feedback on the transaction and even when I detailed everything stated above on the form they still didn’t contact me. I’m absolutely stunned at how little a company can care about their customers. This is the fourth time I’ve sold items to them - my previous orders total nearly £500 of items that they have purchased from me. I’ve also bought a large number of blu rays from them in the past. Previously I would have said they were a good company to deal with, but that is evidently no longer true. I trusted them with my valuable tech items and they have utterly ripped me off. Will never use them again and if I could get someone in customer services to actually listen to me, I’d be asking them to delete my account.”

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Posted 6 years ago

Hello, We are sorry to learn that your experience was not positive. We can assure you we thoroughly check and assess all orders once they are received and we can only apologise for the inconvenience you have received within this process. When we received the IPad pro on your order, your offer was revised due to pressure marks on the screen and liquid damage to your device unfortunately deeming it faulty. The offer has since been declined and your device was returned to you free of charge. Although we appeared to have received the Keyboard with the deceive which has been accepted, the IPad pro pencil appears to have been missing when your order was checked. This has now been passed to the relevant department who will look into this issue further for you and you will be contacted shortly. Once this matter is resolved your order will be completed and payment for your order will be issued. Once again, We apologise for the delay and any inconvenience caused. Kind regards, mM CS

Posted 6 years ago

“Excellent service and really easy system to use. Communication is great and within a couple of days the items had been received and we have been paid. Would definitely use again :)”

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Posted 6 years ago

musicMagpie is rated 4.6 based on 9,507 reviews