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musicMagpie Reviews

4.6 Rating 9,507 Reviews
92 %
of reviewers recommend musicMagpie
Company Reviews Questions Metrics Info
4.6
Based on 9,507 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read musicMagpie Reviews

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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James Sharpe
Verified Buyer
“Very easy and fast payment”
Helpful Report
Posted 5 years ago
Samantha
Verified Buyer
“Process was smooth and easy even in lockdown. They sent me the postal note quickly and efficiently, the driver came two days later and picked up my package. They kept me informed when my package arrived with them. I am very impressed.”
Helpful Report
Posted 5 years ago
Alan Taylor
Verified Buyer
“No issues with website, very slick and easy, sent old kit and 3 days later (there was a weekend in the middle) money paid into the bank, no dramas at all. Will certainly use again.”
Helpful Report
Posted 5 years ago
Tim Daniels
Verified Buyer
“Very easy process, and paid me very quickly.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“Bought an s8 in mid feb. It looked ok, however it started having problems almost immediately. It charged quickly and drained quickly. It froze, jittered and rang people sporadically. Because I was going to travel and needed a phone, I delayed returning it. When I came home, I dropped it. This did not make its performance worse. However, because the screen was marked they said the warranty was void. They did not seem to have examined the phone nor tell me what was wrong with it. This is the first time I have had a problem with a refurbished phone. Needless to say I SHALL NEVER BUY FROM THIS COMPANY again.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“Trade 1951954 Claimed 9 of my items were missing when I put them all in the box one by one and ticked them off against the list. Customer services sent me emails that were nonsensical when I challenged and simply paid me less the 9 items. So incompetent - or at least I hope that's what it amounts to - that I will never use again.”
Helpful Report
Posted 5 years ago
Janice Cawkill
Verified Buyer
“Simple easy process with very fast payment. An efficient process. I will certainly use MusicMagpie with confidence in the future.”
Helpful Report
Posted 5 years ago
Jamie Leigh Smith
Verified Buyer
“Even with COVID-19 delays, the process was quick and simple! I got paid the same day the product was received which was VE Day, so I certainly wasn’t expecting the money! A+ service as always!!”
Helpful Report
Posted 5 years ago
Paul
Verified Buyer
“Absolute doddle to use. Scan, box up and then someone comes to the house to collect! Payment made to my bank on the day of receipt. It really is a no brainer and actually quite a therapeutic process, clearing out things you no longer need.”
Helpful Report
Posted 5 years ago
John Marshall
Verified Buyer
“As always it’s a 5 ⭐️ review for MusicMagpie. They always make selling your stuff so easy...even in the middle of a pandemic I sent off my phone and 2 days later the money hit my account.”
Helpful Report
Posted 5 years ago
Matt
Verified Buyer
“Excellent service. Easy to send my device and was received, assessed and paid out quickly even with the corona virus causing widespread hassles to infrastructure. Couldn’t recommend highly enough”
Helpful Report
Posted 5 years ago
Jake
Verified Reviewer
“My phone was valued at £105 because it met all the criteria, everything worked as it should and it had no chips or cracks on the screen. However, after sending it in I was informed that the "item is not as specified" because apparently the NFC was not working. First of all, I had used my phone the week before to make a contactless payment and the NFC worked just fine. And second of all, a malfunctioning NFC chip does not bring the value of a phone down by 75%! The revised offer I received after the evaluation was only £27 which is ridiculous. I'm guessing they expect you to not want to go through the hassle of getting your items sent back to you, so they find/ create minor faults and hope that you accept the small fraction of the original price that they offered you. On top of all this, when I got my phone back from them after declining their revised offer the original box and screen protector that I sent the phone in were both missing. Absolutely disgraceful behaviour. Avoid at all costs!”
Helpful Report
Posted 5 years ago
Jake
Unverified Reviewer
“My phone was valued at £105 because it met all the criteria, everything worked as it should and it had no chips or cracks on the screen. However, after sending it in I was informed that the "item is not as specified" because apparently the NFC was not working. First of all, I had used my phone the week before to make a contactless payment and the NFC worked just fine. And second of all, a malfunctioning NFC chip does not bring the value of a phone down by 75%! The revised offer I received after the evaluation was only £27 which is ridiculous. I'm guessing they expect you to not want to go through the hassle of getting your items sent back to you, so they find/ create minor faults and hope that you accept the small fraction of the original price that they offered you. On top of all this, when I got my phone back from them after declining their revised offer the original box and screen protector that I sent the phone in were both missing. Absolutely disgraceful behaviour. Avoid at all costs!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Prompt payment of full price quoted, would recommend.”
Helpful Report
Posted 5 years ago
Leighton Stacey
Verified Buyer
“Easy, no fuss and quick payment.”
Helpful Report
Posted 5 years ago
Keith Simpson
Verified Buyer
“Bought and sold many items from music magpie, always an easy experience, fast delivery and fast payment when selling. Great company.”
Helpful Report
Posted 5 years ago
Tom Purdy
Verified Buyer
“They did exactly what they said item was sent and cash in my bank in four days pretty good eh”
Helpful Report
Posted 5 years ago
Nicola
Verified Buyer
“Very efficient, would definitely use again”
Helpful Report
Posted 5 years ago
Martyn Barnes
Verified Buyer
“Quick easy service”
Helpful Report
Posted 5 years ago
Kyle Whitton
Verified Buyer
“Great got step by step progress of the items delivery and got payment came as instructed, very happy with the order :)”
Helpful Report
Posted 5 years ago
musicMagpie is rated 4.6 based on 9,507 reviews
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