musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service that is very easy and affective”

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Posted 5 years ago

“Excellent service, very fast payment”

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Posted 5 years ago

“I used music magpie a few times now. Very easy and quick experience and always been happy with valuations. I plan to use again in the future”

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Posted 5 years ago

“After getting an online valuation I sent the item then received an email informing me they were not prepared to pay for it but they will be recycling the item not returning it to me.”

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Posted 5 years ago

“***DO NOT USE MUSIC MAGPIE*** Sent them a fully working iPhone in the original box which I had packed in a larger box with packaging paper, then they email me saying the phone is “bent beyond repair” and try and scam me out of £300. Joke of a company they just hope you can’t be bothered and accept the lower offer.”

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Posted 5 years ago

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Posted 5 years ago

“Feel robbed and let down ☹️. 1st time user, packed all my goods up, given a price, then all of a sudden a whole box goes missing! £70 pounds down.ruby at customer service was unhelpful, even contacted the MD to just get someone to just take a look for the missing goods but just robot answers. Money was to help reflective who's been shielding in lockdown. Feel let down and sick to my stomach a company this size has such a poor customer service and regard for users. Word of mouth travels fast, I'd avoid like the plague any goods could vanish without a trace!”

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Posted 5 years ago

“Just really easy”

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Posted 5 years ago

“Very good seevice”

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Posted 5 years ago

“Appalling service. I ordered a replacement phone and paid for next day 24 hour delivery. The item was ordered on Thursday for arrival on Friday. The RM tracking shows the parcel still at the northwest delivery centre, as I live in Somerset it is clear that it is not at the right place. Try to speak to customer service is appalling, they are not accepting calls, they do not answer requests and chat has a 10-15 minute queue. When you do finally get through on chat all you get is lame excuses and no help to solve the problem. If your reading this I advise you to avoid this company.”

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Posted 5 years ago

“I have just sent off my old Mac and received payment super quick! Really pleased such an easy way to recycle old items.”

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Posted 5 years ago

“I have just sent off my old Mac and received payment super quick! Really pleased such an easy way to recycle old items.”

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Posted 5 years ago

“I have always been a bit unsure of using a service like this as I feel that companies will always try and knock money off when they have the product. However, this was not the case for MusicMagpie. The collection was easy having arranged a courier to collect. They kept me informed on status of the product I was selling and I got the money soon after they received it.”

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Posted 5 years ago

“Excellent service and I got more money than I was expecting to get for my old Xbox One S. Quick payment straight into the bank.”

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Posted 5 years ago

“Very quick and easy to use, already looking for more to sell.”

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Posted 5 years ago

“Great service! With an easy to use app and no postage to worry about its such an easy experience. Especially in lockdown! Thanks for helping me avoid those cues at the post office! Thanks again Dave”

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Posted 5 years ago

“THIS IS A WARNING ABOUT SELLING NOT BUYING I used them to sell my entire CD collection. The prices quoted are ridiculously unfair but I accept they are a business and it was my decision to sell. The convenience of a courier pick up was what swayed me. They had 426 CDs from me and were collected by Hermes on the agreed day (note they give you a 12 hour window for pick up so you will need to spend the day waiting) After 7 days - that’s how long Hermes take to get them to Music Magpie. It is not as quick as they pretend on the ads - I was contacted saying 7 of the CDs were missing. 7. Out of 426. It came to less than a fiver. I couldn’t be bothered to argue and accepted payment minus 7 though on the feedback I did say there was no way 7 were missing as it was my entire collection. To their credit they gave the additional few pennies after receiving this. The second time I had a few DVDS, games, books, etc that I would normally give to charity but since we are in lockdown I thought I would use Music Magpie again just to de-clutter. Hermes were fine (except the aforementioned 12 hour window) and a week later Music Magpie emailed and said my payment would go through the next day as they received my parcel before 2pm. EIGHT days later and after me chasing it daily they have finally coughed up. No explanation as to why it was late, no apology. Just standard email responses of they were looking into it. It’s just not good enough that twice now something that is advertised as next day payment and so simple really isn’t.”

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Posted 5 years ago

“Good and easy to sell your unwanted books DVD or games but prices they offering are really low... its a shame they only want books with barcodes as there is many old or vintage books that dont have barcodes and they could have it too.”

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Posted 5 years ago

“Wicked thanks”

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Posted 5 years ago

“It was easy to scan and pop the DVDs and books into a box and then seal up. The code came through quickly via email and the post office scanned this and took the box. No dramas. Then money through within a day or so. Easy Peesy”

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Posted 5 years ago

musicMagpie is rated 4.6 based on 9,507 reviews