musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy service for selling items. Fast payment too!”

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Posted 7 years ago

“The whole process from start to finish was easy and professional”

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Posted 7 years ago

“Brilliant service. Received both my phones in great condition. Would definitely recommend.”

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Posted 7 years ago

“Easy to use”

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Posted 7 years ago

“I have only ever used MusicMagpie before to send items in, never for buying. However, after another online supplier badly let me down and failed to deliver my son's birthday present on time, so I decided to give MusicMagpie ago and I'm delighted that I did. I placed the order around 1:30pm opted for the £3.99 next day delivery and the refurbished iPhone 7 128GB duly turned up the very next day via Royal Mail and the iPhone itself was exactly as described. I couldn't be happier with the service.”

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Posted 7 years ago

“From a pile of unused DVDs in a cupboard, I have made money, what’s not to like?!”

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Posted 7 years ago

“Easy to use app”

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Posted 7 years ago

“Total con. My phone was working fine and has been in a protective leather case with a screen protector as long as I've had it. These clowns tried to say their was screen liquid damage and offered 1/10th of the original offer of £90. A bunch of chancers.”

Helpful Report

Posted 7 years ago

Hello Gavin, We're sorry to learn your experience was not as positive as we'd have hoped. When your device was received and tested, liquid damage was found on the screen of the device, on the right-hand side. We explicitly list liquid damage as a faulty condition specification so the item could not be accepted as being in good condition. A revised offer was made and the item was regraded. As the revised offer was regraded, the item was returned to you free of charge, as per our price promise on 9/5/18. The item was delivered on 11/5/18 according to the Royal Mail tracking. Kind regards, mM CS

Posted 7 years ago

“My Samsung S6 32GB is being returned due to it still apparently being locked despite having gone through all the requested procedures (removal of find my mobile) and factory resetting it before sending off. They refused to recheck while it was still in their care due to "Samsungs requirement to send it back to me" even though their selling rules state I have 22 days to remotely remove accounts if found to be locked when it arrives with them. COPIED FROM SELLING RULES "Do I need to remove my iCloud, Samsung or Google account before sending my phone? Yes, you will need to remove any accounts and personal data before sending your device. We have detailed advice on how to do this on the following pages: Apple: https://www.musicmagpie.co.uk/icloud Samsung: https://www.musicmagpie.co.uk/unlock-your-samsung-device If your device is locked to an account when it arrives with us, we’ll contact you via email asking you to remove the account remotely. The process of removing your account is as follows: - You have twenty-two days in total to remove any accounts and security features. - If you successfully remove your account and contact us within this time, we will issue your payment as normal. - If you’re unable to remove your account and security features, we will return your item for free. - If you do not remove your account and security features within the timeframe, or fail to let us know that you have removed your account, we will recycle your device responsibly. " My only option is to get it back and place another sales order with them although the offer price has dropped by about £10! No thanks Music Magpie, if you can't be decent enough to recheck your incorrect information I'll have my property back and will take my business elsewhere!”

Helpful Report

Posted 7 years ago

Hello Dawn, We're sorry to learn your experience was not as positive as we'd have hoped. When your Galaxy S6 device was received and tested, it was found that it was locked to a Samsung account. We state on our website before an order is created that this should be removed in order to process the order properly. If a device is locked to a Samsung account, we're unable to access it due to the personal information used. Following your call with one of our advisers, the item was marked to be returned to you on 9/5/18 rather than the item being retested. The item was returned to you on 14/5/18 with the item being delivered on 17/5/18. We apologise for any inconvenience caused. Kind regards, mM CS

Posted 7 years ago

“I sent my parcel c/o the courier arranged by Music Magpie and somewhere along the process the mobile phone was removed from it. Music Magpie have been incredibly difficult and slow in dealing with this issue and subsequently refused to admit any liability or compensate me for the missing phone. So I'm down £66. DO NOT USE. AVOID AVOID AVOID”

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Posted 7 years ago

“best price's fast delivery”

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Posted 7 years ago

“I always get a good deal at Music Magpie - good value and free delivery. What's not to like?”

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Posted 7 years ago

“Fair price for some old stuff i wanted to get rid of anyway, really easy to use and payment was issued really quickly. Have used this service several times and have always been pleased.”

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Posted 7 years ago

“All of the CDs I bought were In very good condition.”

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Posted 7 years ago

“I can sell my unwanted stuff!!!!!! And it is amazing!!!!! :)”

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Posted 7 years ago

“Very pleased with the service. Even with the bank holiday weekend my payment arrived on time. I was kept informed throughout the whole transaction. Would recommend and definitely use again.”

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Posted 7 years ago

“Fairly obvious to me that many of these reviews are coming from people paid by Music Magpie to write them.They are fine until you have a problem,then they show their true colours.my problem had to be resolved by the excellent people at EBay.Musicmagpie were not interested.”

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Posted 7 years ago

“Prompt service . Refurb handset in very good condition”

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Posted 7 years ago

“Quick service”

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Posted 7 years ago

“prices were really good, loads of products to choose from.”

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Posted 7 years ago

musicMagpie is rated 4.6 based on 9,507 reviews