musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was great to use musicmagpie again it was so easy so sell my old iPad my money was in my bank next day thank you for being so fantastic your website was so easy to use I will always use you again”

Helpful Report

Posted 7 years ago

“Great and convenient service, would highly recommend”

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Posted 7 years ago

“Avoid at all cost!!!! Would give zero stars if possible!!! Sent in an Iphone 6s in good condition and was quoted £136 pound - MM obviously revised their offer stating the phone had a cracked screen (it has a small crack at the bottom of the phone - not on the screen) They asked if it was in good condition - not excellent condition!!! Offered me £22 for the phone!!! Obviously declined!!! Second item I sent to them was a MacBook Pro - sent to them in good faith - item in good working condition, etc - received email to say I sent them a product they do not sell and that they will have to recycle my MacBook Pro as they cannot return it to me!!!!!!! That is theft and I will not leave it at that!!!!!!! Avoid at all cost - scammers that lure you with offers and end up wanting to pay you pennies for your products!!!! Very unhappy customer - wish I had read reviews before using MM. Again - how can they tell me they are going to recycle my MacBook Pro???? Disgusted and disappointed!!!! Think Rip-Off Britain will be contacted regarding this company!!!”

Helpful Report

Posted 7 years ago

Hello, We're sorry to learn your experience was not positive. Having looked into your order, we can see that the iPhone 6s in your order was originally listed as being in good condition yet upon testing it was found to be faulty. This is due to cracks in the screen. Our technicians noted a crack along the top of the screen, close to the front facing camera, as well as a crack along the right hand side of the device. Aside from those cracks, there is damage to the casing of the device, as dents and chunks have been taken out in the corner of the item. Please note, we have a grading system of three grades: good condition, poor condition or faulty. 'Excellent' condition is not listed on our site, yet good condition clearly states light wear and tear can be accepted. Cracked screens goes beyond this, and what we can accept for a poor condition device. The price we offered reflected the price we're offering for a faulty iPhone 6s at this moment. In regards to the Macbook in the order, you listed the item as: MacBook Pro Core 2 Duo 2.2 15-Inch (2007) whereas the item we received is MacBook Pro Core 2 Duo 2.16 15-Inch (2006). This is an item we aren't accepting and is not listed on our site for this reason. As we aren't accepting it, we could not give you a price for it. A request has been put in with our technicians so the device can be returned to you. Kind regards, mM CS

Posted 7 years ago

“Got a good price for my old phone and a cheque within for days of them receiving it, not bad as that was over the weekend as well”

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Posted 7 years ago

“Excellent, absolutely no issues, sold my Samsung S6 to MusicMagpie. I can only recomend and yes they gave me what they quoted.”

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Posted 7 years ago

“Great that they took some of my books. Always a pretty efficient outfit.”

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Posted 7 years ago

“I sold two iPhone 6's to MusicMagpie and selected 'good' for their condition. I received the full amount quoted for one phone but a reduced amount for the second. Their reason for the reduced amount was 'it had a cracked screen', it didn't, it had a small chip at the bottom which didn't affect the screen (or the look of the phone). They didn't ask if the phone is in excellent condition, it was in good condition and therefore the full amount should have been given.”

Helpful Report

Posted 7 years ago

Hello Amanda, We're sorry to learn your experience was not positive. Having looked into your order, we can see that the device was regraded from good condition to faulty due to a cracked screen. Any kind of crack affects the device and goes beyond the level of wear and tear we expect of a good or even poor condition phone. For a good condition device, we state the following criteria: Fully functional and complete with working system software Turns on and off with working LCD All buttons work All features work e.g. touchscreen, Wi-Fi, camera, video etc Complete with back cover and battery No more than light wear and tear, no cracks, water damage or damage to screen As we clearly state 'no cracks', we could not have honoured the original price. As the revised offer was accepted, payment was authorised on 7/8/18. Kind regards, mM CS

Posted 7 years ago

“Easy to use, quick transaction and payment”

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Posted 7 years ago

“Very easy and smooth transaction. Excellent price. Will definitely use again.”

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Posted 7 years ago

“Great service, money sent same day as they received the goods, would use again.”

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Posted 7 years ago

“Great as always”

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Posted 7 years ago

“Very easy to use and punctual, no quibbling over the condition or quoted value.”

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Posted 7 years ago

“This is the second time that I have used magpie. The prices are good, they are very efficient and they paid very quickly. Totes impressed, very professional. Thank you”

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Posted 7 years ago

“Very good and useful！”

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Posted 7 years ago

“Easy to post to and efficient processing and payment.”

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Posted 7 years ago

“MusicMagpie does exactly what it says on the tin, if your item is as described. Sent my old phone to them and it was checked and the money in my account within 3 days of posting it.”

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Posted 7 years ago

“Excellent service when I sold my phone. Couldn’t have gone any smoother, thank you Music Magpie 👍🏻”

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Posted 7 years ago

“Excellent service with hassle free postage and fast payment”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Quick and easy to scan all my old DVDs then printed off a free delivery note. Took it a local shop and within a week I received the money through a bank transfer.”

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Posted 7 years ago

musicMagpie is rated 4.6 based on 9,507 reviews