musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very quick response and got paid in full. Query over bank details was resolved quickly. First sale and very pleasantly surprised!”

Helpful Report

Posted 7 years ago

“Excellent service. Label and package guide was e-mailed very quickly, allowing you to post your items as soon as you can package it and post them! In addition to the service they provide, I would like to see them give an option of providing you with packages suitable for posting items as not everyone owns these. For tech, they provide a detailed guide for different condition of items which is really helpful. I have earnt around £100 selling my old tech, CDs, DVDs and games recently! Thank you MusicMagpie!”

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Posted 7 years ago

“Selling process was very simple. Once price was agreed, just had to box the items up and send by Freepost. Received my cheque around a week later.”

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Posted 7 years ago

“Very good prices for music CDs - better value than buying MP3 collections. Delivery was swift and the CDs were packaged well.”

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Posted 7 years ago

“Delivery to MusicMagpie was easy and intuitive, and the easily accessible pack and send guide ensured you followed the right procedures. However, I think e-mail notifications could have been more forthright: I only received an e-mail notifying me that they had received my goods on the day the payment was processed. Overall, though, a good level of service.”

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Posted 7 years ago

“Very quick to resolve an issue I had with my purchase”

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Posted 7 years ago

“Excellent - payment for my phone in the bank a couple of days after sending.”

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Posted 7 years ago

“I was amazed I was able to find many of the CDs I once owned that for a number of reasons I no longer have - it was like being able to re-buy the sound track of my youth! Absolutely brilliant!”

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Posted 7 years ago

“Although used, everything I've ever ordered from Music Magpie has been in excellent condition. The price of items have been fantastic and the delivery time great.”

Helpful Report

Posted 7 years ago

“One of the worst experiences ever had with a company. Sold some items, payment was slow and had to email 3 times to get payment with zero reply. Shocking service. Avoid”

Helpful Report

Posted 7 years ago

Hello, We're sorry to learn your experience was not positive. When your order was received and tested, it was found that the iPhone was locked to an iCloud account. We ask that this is removed prior to sending as it can slow the process down. The item was marked for a retest on 1/8/18, the unlock was successful and our technicians regraded the device to poor condition from good condition due to heavy scratches. The revised offer was accepted on 3/8/18 after 4pm, so payment could not be authorised the same day. The payment was then authorised on 6/8/18, the next working day as per our terms and conditions. Having looked into your order and account, we could not locate any emails from the email address provided. Can you please confirm which email address you had written to? Kind regards, mM CS

Posted 7 years ago

“Really disappointed as I wasn’t aware two orders could not be sent in the same box, the box was then lost by the courier, and I only received the lower amount of the two orders, so I’m £25 out of pocket. Be warned....do not send two orders in the same box!”

Helpful Report

Posted 7 years ago

Hello Julie, We're sorry to learn your experience was not positive. When orders are confirmed, we provide welcome packs with the relevant labels and information regarding sending your items to us. Each separate order will have its own label and tracking, which is required to claim in the event of a parcel going missing. As both orders were in one box, we could not claim for the orders individually. As a claim was raised for order 4732583 with the relevant receipt, this is the order we paid out. Kind regards, mM CS

Posted 7 years ago

“Quick service, professional and give in depth step by step guides on everything that you have to do, down to removing unthought of things like removing phone tracking. Quick payment and, exactly what was quoted with no fuss. Highly recommended.”

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Posted 7 years ago

“Professional, fast and easy service to use. Would recommend!!”

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Posted 7 years ago

“Great app really quick and easy to use. Payment payed into my bank about a day after magpie received my goods. Will definitely be using again..”

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Posted 7 years ago

“Brilliant! So easy to do and very quick”

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Posted 7 years ago

“I am impressed with the no nonsense ease of navigation of the MusicMagpie web site - clean, clear and pleasingly hard to ignore fantastic discounts consistently being offered and which I take advantage of. Every order of mine has been processed with efficiency and items are well packaged and delivered promptly.”

Helpful Report

Posted 7 years ago

“I am very impressed with Music Magpie, just recently sold my phone to them and were very efficient with their payment in return. Easy process, just box your items, place their label(s) on the box and hey presto. Just keep the Post Office receipt in case of any issues. Will definitely be using Music Magpie again.”

Helpful Report

Posted 7 years ago

“Easy website to use, check and add items to sell. Equally easy postal service and swift reply, cash settlement.”

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Posted 7 years ago

“I had over 20 emails asking for this feedback, very poor.”

Helpful Report

Posted 7 years ago

Hello Mick, We're sorry to learn your experience was not positive. Unfortunately, a technical error affected our emailing system which meant a number of duplicates were sent to our customers. This issue was resolved the same day. We apologise for the inconvenience this caused. Kind regards, mM CS

Posted 7 years ago

“Was going to give a 4 because the return service was very easy but you have sent me the same email every 5 minutes for the past week . Please stop”

Helpful Report

Posted 7 years ago

Hello, We're really sorry to learn you have received an email from us multiple times. Could you please forward the email to priority@musicmagpie.co.uk so this can be raised with the relevant department? Kind regards, mM CS

Posted 7 years ago

musicMagpie is rated 4.6 based on 9,507 reviews