My Car Check Reviews

Name: My Car Check
Address: My Car Check, Strata House, Kings Reach Road, Stockport
Rating: 4.51

4.5 Rating 4,535 Reviews

89 %

of reviewers recommend My Car Check

Company Reviews

Questions

Metrics

4.5

Based on 4,535 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Email:

support@mycarcheck.com

Location:

My Car Check, Strata House, Kings Reach Road
Stockport
SK4 2HD

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My Car Check 1 star review on 13th May 2021

Annoyed Seller

My Car Check 5 star review on 21st October 2020

Gareth Shaw

My Car Check 5 star review on 8th July 2020

Osazuwa Omede

My Car Check 1 star review on 22nd May 2020

Mark

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole reason for paying was to get a valuation, which was 'not available'. A con.”

Helpful Report

Posted 5 years ago

“USELESS!!!! SAID IF MOT'D AFTER 2011 I WOULD GET MILEAGE RESULTS, IT HAS BUT NO RESULTS, DON'T WASTE YOUR MONEY, FREE CHECK WAS AS GOOD IF NOT BETTER!!!!”

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Posted 5 years ago

“I have just paid £9.95 for a Gold vehicle check and find that there is very little information on the check report. There is no MOT History at all and bizarrely the only entry in the Recorded Mileages is a figure of 435,000 at 29/3/2014 but not validated and no indication of where this comes from. The vehicle at the moment shows a mileage of 72904. I have gained more information from a free check with Cardatachecks.com that lists full MOT with mileage history from 2013 onwards. I have tried to contact Mycarcheck to allow them to give some sort of response to the lack of information provided but after 12 days have had no response at all, hence the review now going on here. For a free simple check try cardatachecks.com first before possibly wasting your money on this checking service.”

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Posted 5 years ago

“Dosent work in n.ireland”

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Posted 5 years ago

“I was charged for nothing It’s the same thing as using free auto check.my car check ripped me off with £1.99 beware don’t use them”

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Posted 5 years ago

“I did a previous check a few days earlier and I couldn’t see the mot history so I paid £3 for a fact sheet I already get for free with you”

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Posted 6 years ago

“You had the finance status wrong on my car and cost me my car sale.”

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Posted 6 years ago

“Had wrong/ old information on the car I was asking about. Consequently had to do another check with another company so cost me twice as much.I wasted my money with you a refund would be appreciated”

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Posted 6 years ago

Good morning, Thank you for your email, After looking into this matter I can see your check was updated 24 hours after your check was carried out due to a finance record update and we have sent you a new report and this was emailed over to you, Therefore we feel this review is unfair as we have update your report, Kind regards Richard Customer care

Posted 6 years ago

“This vehicle has sustained mayor damage in an accident, but was not reported on the survey you provided. Sliding doors on NS do not fit properly and vehicle has badly welded parts to hold the door in situ. Roof has dents which are indicative of a mayor accident. Seals are also vent and part of the chassis underneath is also not straight. I dont know how the van passed an MOT? Needs to be reported to DVLA.”

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Posted 6 years ago

Good afternoon, Thank you for your reviews, I have checked the data bases we have access to and cannot see any Cat Loss information which is held on this vehicle and therefore we fill the review is unfair as we have disclosed the information which is held against the vehicle in question, Kind regards Richard Customer care

Posted 6 years ago

“I did a check and stated that it would bring chassis number it does not rip off”

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Posted 6 years ago

Good morning, Thank you for your feedback however we have looked at the website and at no stage does it offer to supply the VIN for any vehicle as we offer a VIN check and that the would need to provide that when they see the vehicle in question and we advice customers not to take from the Log book and only to take from vehicle, If you have any questions please call us on 03303310030, Kind regards Richard Customer care

Posted 6 years ago

“Everything. Absolutely shocking”

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Posted 6 years ago

“Testing....”

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Posted 6 years ago

“It was all over the place - started reading out one car, stopped halfway and went on to some other random car. When I did get it to read out my car it said it may have been scrapped and it said it had no MOT, although it did know the last MOT date which was well under a year ago. Sorry, but this is work in progress and frankly - I'd sooner the computer version where I can read it and print it. Either way, at the moment you couldn't rely on any of it.”

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Posted 6 years ago

“A total and utter waste of time. Paid money and got absolutely nothing whatsoever. A lot of hype with no substance.”

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Posted 6 years ago

“No information on the vehicle I wished to view”

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Posted 6 years ago

“Awfull site get the info free off another site and pestering emails”

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Posted 6 years ago

“Took payment need to pay more to find out what u really need to know.”

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Posted 6 years ago

“Took payment give a very small amount of information then wanted more for the information you really need. Wast of time”

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Posted 6 years ago

“Incorrect information provided for the car. Once queried than information amended. Avoid at all cost and rather buy from a reputable source.”

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Posted 6 years ago

Good afternoon, Thanks for your email. I had a look at the details held for vehicle HA52NAZ, Bmw 530d M Sport Auto, and regarding the finance record, we have received a deletion for this record but the VIN was missing when the update was sent from the finance company so it has not automatically updated. I have removed this record from the database and will update your report shortly and email this to you again. I did also notice a slight discrepancy with the mileage but this is just due to the way it is recorded as opposed to an issue with the actually mileage on the vehicle:- 39,867 miles recorded on 22 May 2015 ( Mot Data , Vehicle Information Library ) • 40,000 miles recorded on 17 Apr 2015 ( DVLA , Voluntary V5 slip submission ) So the V5 was sent to DVLA by the owner and they always round the mileage written of the V5's so have rounded this up to 40,000 miles. Then the following month the vehicle was MOT'd and the exact mileage was recorded of 39,867 miles which is slightly less than the rounded figure DVLA sent the month before. Hope this helps and if you have any additional queries let me know. Kind regards, Customer Care https://www.mycarcheck.com/ https://www.mycarcheck.com/text/ 0330 331 0030 Opening Hours:- 9am – 7pm Monday – Friday 10am – 4pm Saturday Closed - Sunday

Posted 6 years ago

“£9.99 for car check £8.00 for text messages con”

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Posted 6 years ago

Good afternoon, Thank you for your feedback back but I am not sure what issues you have had with your report but can you call us on 03303310030 and we can try and supply more help for you, Kind regards Richard Customer care

Posted 6 years ago

My Car Check is rated 4.5 based on 4,535 reviews