“Bought a solar fountain that only worked for 2 days but the run around by MyDeal is a disgrace. They keep insisting I contact the "seller" but have provided no details of who the "seller" is... only information is written in Chinese on the box. Under Australian law they are the seller as they are the ones who received payment and had the useless thing shipped”
“A seller on MyDeal sold me counterfeit goods. I told MyDeal and they did nothing. They also removed my ability to give a negative review of the seller to warn others about the counterfeit goods. And the 'customer service' is BEYOND a joke.
I got my refund, but the counterfeit goods seller is still in business scamming others.”
“I bought a pair of Birkenstocks but needed to exchange for a smaller size but NO they could not do it as it was ‘on sale’ . Ah isn’t that what your company is called ‘My Deal’ ??? Isn’t everything on a sale or reduced??? Absolutely no care for customer satisfaction. Will never purchase from here again! Ridiculous when you can buy a $4 item from Temu or Shein and they will gladly refund .”
“Ordered 2 bedside tables - not delivered 4 weeks later - hopeless communication. Spent an hour trying to track the items have no idea if they will ever be delivered. Cost 50.00 delivery. Amazon deliver to us in 2 days free of charge. I could have driven somewhere and bought something similar over the counter. Im an idiot, never again.”
“call centre hard to understand not from Australia.
responses were process driven, not listening to the question.
trying to return item that was not as representative on website.
no idea if I will get a refund.
will not deal with them again”
“Purchased a car trolley jack which was damaged in transit rang my deal kept on saying they had escalated it which was a lie contacted seller he knew nothing about it never will I buy anything from my deal again and if they are an Australian based company why is it you ring you get people you can't understand as there accents are too strong”
“mydeal make it virtually impossible to return items. Once purchased you are stuck with the item whether it is satisfactory or not. Purchase elsewhere.”
“MyDeal allowed me to purchase/pay for 4 items then cancelled my order 2 days later stating “items faulty”
Crock of crapola, more like “Out of stock and we’re incompetent and don’t update our inventory” Marketplace seller “Deepstone”
Not happy, won’t order again from MyDeal because I can’t trust my order will be sent!”
“This place is a scam took my money and didn’t send all of only part of the gazebo and sent a courier pick up without telling me just stole it from my front porch a pack of dogs they say Australian owned and run but all you ever talk to is people off sure so you can contact the seller directly but you can’t advise anyone wishing to buy from them not to as they are a scam. They stole $1000 from me come and took the product that was only partly delivered, and couldn’t deliver the rest of it and haven’t even given me a refund”
“WARNING SCAM!!!! Company used to operate under crazysales.com.au due to recent complaints to the ACCC they now operate under this name don't buy anything trust me you won't get your items or money back there chosen currier is amarex read there reviews to there based in china and been ripping Aussies off if you have a look at there page they have only been running a couple days and already have 5 star reviews that's because there a fraud anyone that says otherwise is lying”
“Sooooooo slowwwwwww. 8 days and still not posted. I'll be contacting PayPal to get a refund as mydeal won't answer any of my messages. Super bad store.”
“Bad experience, mydeal use aramex courier. they are ring the bell and walk away immediately, so even you answer the bell within one minute, you will miss your parcel, and hard to arrange redelivey.”
“I bought a electric pan when I plug it on it started smoking and it does'nt heat at all.Now they want photo to show it smoking. I am so scared to turn it on. I will not recomand this web site any one. Just keep away from them. They are very bad quality products. I want a refund.”
“Well my deal didn’t make me happy at all, ordered adidas run shorts with 7” seam length, enquired before purchasing as to the size I required, they confirmed they were 7” inseam length, so made the purchase online, didn’t give me delivery date info either, anyway the shorts were delivered but of course not the size I wanted, I only wish I had read reviews for these jokers, I wouldn’t have bothered ordering at all, should have gone with my gut feeling which wasn’t good, my advice stay away.”
“Absolutely appalling experience from start to finish. The only reason I chose to order a new phone from MyDeal was the advertised promotion of earning 3 Qantas points per dollar spent. The problems began immediately. It took two weeks just to be informed that the colour I ordered was out of stock. After a frustrating series of back-and-forth emails, I was asked to choose a different colour—only for MyDeal to then claim the original colour was magically available again.
To top it off, I never received the promised Qantas points. No communication, no explanation—nothing. I had to chase it up myself. After speaking with Qantas, I was told that MyDeal declined the points on this purchase. The entire process was a shambles, characterised by poor communication, delays, and ultimately, false advertising. I will never be using MyDeal again, and I strongly advise others to steer clear of such a disorganised and unreliable service.”
“I purchased a JBL speaker from MyDeal, and it arrived faulty. After going through the return process, I only received a partial refund. This is unacceptable! I expected to get my full money back for a defective product. Very disappointed with their service and won't be shopping here again.”
