MyMedic Reviews

4.7 Rating 670 Reviews
91 %
of reviewers recommend MyMedic
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Phone:

8663778243

Email:

ouch@mymedic.us

Location:

120 N. Redwood Rd.
North Salt Lake
84054

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I ordered 6 different products - the packaging prominently shows an American flag and lists SLC, Utah; but on the back in smaller print is the unexpected and disappointing, "Made in China." Very deceptive advertising. More importantly, I doubt many customers want to ingest chinese made products.
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Posted 9 months ago
Awful customer service. Bought several medical pack products with two day delivery and now, after a week, still have yet to receive the 'expedited' delivery. If I could cancel the order I would but no way to do so.
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Posted 9 months ago
The owner is a doctor helper "nurse" who tries to use a story of a family member bleeding to death. Only retarded customers purchase from this company and support such rhetoric.
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Posted 11 months ago
Lies about shipping time. They advertise it will ship in 1-3 days. This is a flatout lie. Ordered the 28th, received email that items had shipped 6 hours before shipping label was even created and USPS says they didn't even receive the shipment until the 3rd. See attached screen shots.
MyMedic 1 star review on 5th December 2022 MyMedic 1 star review on 5th December 2022
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Posted 1 year ago
Poor service
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Posted 3 years ago
I paid them, they then told me I got items to cheap and gave me a bill for an additional 60%. After days of messages not being answered I finally got ahold of someone who said they could do a refund of my original purchase. A week later and no refund. They eventually mailed me a check
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Posted 3 years ago
So the kit seems to me pretty decent, although one could make one of better quality for cheaper at home, obviously. However, it took them 2 weeks to even send me an official confirmation email with my tracking number, and another 6 day estimated shipping time. The staff finally answered after I reached out incessantly for many days, but almost 3 weeks just to ship a premade first aid kit halfway across the country? I won’t be buying anything from them again.
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Posted 3 years ago
I ordered the EMT shears and what I received wasn't much better than a poorly crafted pair of kids scissors. Rough edges small handle with sharp edges and made out of a very cheap stamped metal of undetermined type and quality. I bought a pair of shears at Menards that are hands down 100 times better for less. I paid as much in shipping as I did for the shares themselves. No way I will order from them again or recommend them to someone else. Unlike everyone else I did get an answer when I called but they said I could send them back for a refund of the purchase price, but that shipping would be out of pocket. If you know what you want in a kit, build the kit yourself.
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Posted 4 years ago
As mentioned in other reviews, it takes an exceptionally long time for them to fulfill an order. Nothing had happened on my order for 8 days, and when I followed up with them, they indicated the item I ordered was out of stock. I requested a substitution, but even 10 days after that my kit hasn't arrived. Be sure you have at least 3 weeks after you order the kit before you plan to use it. I had to order a kit elsewhere at the last minute.
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Posted 5 years ago
I opened my back for the first time and the stitching on all of the insides was coming apart. They sent me a new bag and it had the same problem. So the quality wasn't worth the cost. And the stuff inside of this isn't amazing. Not medical grade. Somewhere between a hospital and Target. Again, not terrible, but not worth the cost.
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Posted 6 years ago
Never got a call back from Jessica at customer support!!!! Never received any email stating either the order is being processed or shipped out. Tried unsuccessfully to contact her just to know the status of my order. They may have a decenct product but I would Never recommend anyone I know or the industry I work for! Two weeks out and still no email or merchandise or a phone call/email from Jessica.
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Posted 6 years ago
No tourniquet or quick clot for 90$.
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Posted 6 years ago
Very disappointing. Photo looks like bag zipped open for easy access but everything just dumped in it. Could have just used a backpack.
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Posted 6 years ago
placed order took days to get any kind of confirmation or any kind of response an the bag I bought was much smaller than the picture
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Posted 6 years ago
I was very dissatisfied with the quality of the kit I bought for nearly $40. It was so small and very cheap looking. Certainly not worth the money I spent as I could have bought the items in it myself for a much cheaper price. I did not return it but will keep it as a reminder to not to buy a pig in a poke. The picture was very misleading.
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Posted 6 years ago
I ordered a premium medic pack product on 1st November and complained a month later when it hadn’t been delivered. Three weeks after that the product was shown as delivered back to the company but with no explaination from them. It is now 3rd January, still no explanation or refund. Not impressed.
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Posted 6 years ago
I ordered two of the Solo kits, 1 basic and 1 advanced, and they were very disappointing due to the high cost of the product and little supply cache in the kits. I understand this is the goal for these kits, but I can accomplish the same goal with a cheap kit from the grocery store for a significantly lower cost. Also, I was not impressed with your online ordering, lack of an official website and lack of functioning tracking features on your makeshift page. I was super excited to receive my product, however I was unpleasantly surprised when I did receive my order. Unfortunately, I will not be able to recommend your products for purchase due to the aforementioned reasons.
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Posted 6 years ago
Delivery was one month from order date to time kit was received. Reason given for delay was backordered items due to circumstances beyond their control. I requested that the kit be shipped complete and it was shipped missing one item with a card indicating that the item will be shipped when available. No compensation, no nothing on a $299.00 purchase. In the meanwhile I am inundated by e-mails offering coupons for recommending friends and discounts off of other purchases. When we do get the missing item we will have the additional work of having to make sure it gets in the kit we purchased which is now in the field.
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Posted 6 years ago
I was dissatisfied with my experience with MY Medic. The item pictured was a box of band aids that said 20 on the box. I ordered one and received one bandaid! I sent an email to express my concern and they said they were sorry it was misleading and they would look into it. I would of expected they would offer to send me what they led me to believe I was purchasing. I think the cost of a box of band aids pales in contrast to a dissatisfied first time customer!
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Posted 6 years ago
great bag no questions but did not arrive complete and I am waiting for a backorder now for several weeks on an item you can get at CVS...
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Posted 6 years ago
MyMedic is rated 4.7 based on 670 reviews