“Pleased with my cover, sales representative I spoke to was very nice and helpful.
But, I still have not received my policy paperwork through the post yet”
“Hi, so far so good... The service has been very helpful and straight forward with no hiden agenda and also very friendly from the off. The sales team were also very efficient with response on the quotes I requested and the sales member Cheyanne who was dealing with me from the off, was very honest and down to earth but still providing a professional, personal services.”
Hello Tanveer. It's Samantha here from My Motor Quote. Thank you for your feedback. I have asked one of our team to contact you to assist with your query on your documents.
“I take contact with agent wich you funded bat the things got complications ,I mean from 1451 £ they push to 1850£ and to 2150£ for paying monthly and now more money for agent and something else .I think it's too much , if they ask more then 2100£ I can't pay ,maybe will be a canceled deal and to find another assurer more honest. All the respect for this one A&A but their price it to hi for me . thanks”
Daniel
Thank you for your feedback your comments are important to us. During our validation process we ask our customers to clarify their information to ensure we offer all our customer the best product with the best insurer and price. The premium can sometimes change between the quote and purchase stage, but this usually only happens when risk or personal details are found to be different. Our agents are trained to fully explain any differences to the customer before they purchase. We do also offer our customers the option of paying by instalments and details of the interest and payments are explained prior to the payment. I have asked one of our senior to team to contact you to assist you with your concerns. Regards Samantha My Motor Quote.
“Was a good service although I would appreciate it if when I was been put on hold I was made aware of this as I was on hold ten minutes at making my payment after taking my bank details and thought I'd been robbed but in the end I wasn't and was all good in the end. Keep up the good work.”
“As of yet I have had no problems with this company as they have allowed me to chose the dates I'd wish to make my payment and the quote I received was very reasonable. But as I have not been with them for very long, it is a bit early to give a perfect rating. So far so good though.”
“My Motor Quote was the most reasonable insurer which was available for me in my area! Although when i was purchasing my policy it was a lengthy process but the advisers were very helpful and explained everything i needed to know well. Would recommend them and would use them again.”
Thank you for your feedback Lubna. When we set up a policy we need to make sure that all of your details are correct, but our agents are highly experienced and aim to give great customer service. Thank you for recommending us!
Hello Michael. Thank you for your feedback it is important to us. I apologise for the inconvenience caused and have asked one of our senior team to contact you regarding your concerns. Regards Samantha My Motor Quote.
