Hello Malcolm. Thank you for your feedback. You can obtain your documents via our portal. To assist you, details have been sent to your email address. I have also asked one of our team to contact you directly. Regards Samantha Complete Cover Group.
“Complete cover group which is supposed to be a part of My Motor Quote has terrible customer service. I wanted to go through a quote 4 times they told they will ring me back and they never did.!!!!!!!”
“Could have been better quite a bit to high. And takes forever to get threw to someone also insured my golf and went to drive it away and realise the had the wrong reg so wasn't very happy”
Hello Luke. Thank you for your feedback..Looking at your file I can see that the registration number has been updated and new documents were forwarded to you on the same day as cover was requested. I apologise for the inconvenience you had in calling us. Regards Samantha My Motor Quote.
Hello Michael. Thank you for your feedback it is important to us. I apologise for the inconvenience caused and have asked one of our senior team to contact you regarding your concerns. Regards Samantha My Motor Quote.
Hello Allan. Thank you for your feedback it is important to us. I have requested an investigation into your comments and on doing so have spoken to our complaints department who have confirmed they have contacted you this morning. Samantha My Motor Quote.
“worst ones to go for. Especially if you get a quote from moneysupermarket. The quote had excess for 450 and the monthly payments and deposit. when i spoke to these guys it is A and A group. they have changed the excess to 1150 and i was still in a view that it was 450. unfortunately i have gone through an incident and thats when i cam to know about the excess.
Claim process / customer service are actually a proper nightmares for anyone who buys a policy from these guys.
for few pounds dont even think of looking at the quote. Those few pounds ends up consuming thousands,”
Hello Venkata
Thank you for your Feedback. We are very grateful for the points you have raised. All feedback is important to us. This has been raised with our complaints manager who has made a full investigation and I believe has contacted you with her findings. Thank you Samanatha from My Motor Quote.
