mypolicy Reviews

1.4 Rating 100 Reviews
9 %
of reviewers recommend mypolicy
1.4
Based on 100 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
UPDATE A Lovely lady called Beth phoned and had managed to sort the issue for me. I am Pleased that it has now been resolved. Thank You
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Posted 2 months ago
I have been with this company for more than 4 years, never once had an issue with them. Payments have been taken on time, if there has been any concerns they have got in touch and it's been resolved. Always been able to get through on phone (sometimes there is a queue but get real, it is a call centre). Almost every bad review I have read has been neglect from the customer not actually reading and understanding things so don't base you going with My Policy based on these other clowns opinions.
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Posted 1 year ago
So easy to use
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Posted 2 years ago
Best company Thank you
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Posted 4 years ago
This five star for Tom. He's really helpful and nice for customer service. I was complaining about installing a black box in two weeks ago for him. Their partner Vodafone sent an engineer to my home but that staff didn't knock my door only taken photos from outside of my home and gone. Things happen twice during the last two weeks with two appointments. Tom helped me to rearrange the third appointment and ask for send another good engineer to install and sort it out. Tom call me three times and explained the things to me and apologized even it's not his problems. He did everything he can and very responsible. Thanks, Tom! Really nice customer service.
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Posted 5 years ago
Great prices with a fair, somewhat lenient, black box. I had a crash in my first year of driving with My Policy and they paid me out MORE than the car was worth nthe NEXT DAY with absolutely no hassle whatsoever. Most companies treat you harshly if you miss a payment so don't listen to the bad reviews, and make sure you pay up.. not hard
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Posted 5 years ago
You can always find what you want and trust them on delivering the goods
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Posted 6 years ago
Simple process with no fuss resulting in a new policy for me
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Posted 6 years ago
mypolicy is rated 1.4 based on 100 reviews