Myprotein Reviews

Name: Myprotein
Address: Meridian House, Gadbrook Park, Gadbrook Way, Northwich
Rating: 2.85

2.9 Rating 171 Reviews

46 %

of reviewers recommend Myprotein

2.9

Based on 171 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

About Myprotein:

Myprotein is a well known online supplement store in the UK offering a full range of high quality sports nutrition and protein supplements, also includes high quality whey protein, sports supplements and bodybuilding supplements which are all manufactured and delivered by us.

Visit Website

Phone:

0845 094 9889

Location:

Meridian House, Gadbrook Park, Gadbrook Way
Northwich
CW9 7RA

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Myprotein 1 star review on 2nd December 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great priced and brilliant range of products. Very fast delivery as well, brilliant!”

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Posted 6 years ago

“Top service, excellent products and always open to give advice. Top special offers”

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Posted 6 years ago

“I purchased 2 training tops initially which were offered at nearly a 2 for 1 offer. The price and quality of the tops was very good. They arrived within 2 days (shipping cost was just under €5). Having used the product I was very impressed and promptly purchased 2 more in the following week and the experience and delivery was the same. Very happy with service provided”

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Posted 6 years ago

“Very good service quick delivery great products”

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Posted 6 years ago

“There were so many products I was interested in on offer to choose from.”

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Posted 6 years ago

“Really good products, delivery times are really good and not at all expensive.”

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Posted 6 years ago

“Always great products and prompt delivery.”

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Posted 6 years ago

“Very good service and online is easy to use, delivery is quick and reliable.”

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Posted 6 years ago

“I have purchased from My Protein once before and they have always been outstanding. The products they sell are excellently priced and are very good quality. Also in addition they have great offers pretty much one after the other. I recently purchased Thermapure from them and is much better then the branded stuff that sells for three times as much. I got it at half price too. Delivered to my door within two days. Also have an amazing range of different protein products that are better then anything I have seen anywhere else. Highly recommend this company to anyone that wants to eat healthy or does any kind of sport.”

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Posted 7 years ago

“I've ordered kinesiology tapes, which I use a lot to help my clients recover from injuries quicker. I was looking for product that will have good quality and won't be too expensive. This product has great relation price/quality. At the moment I've used already around 40 rolls! Also quick delivery, and good customer service. Recommend!”

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Posted 7 years ago

“I have to say I am quite appalled with MyProtein's customer service. I was looking to purchase 2 items totaling a cost of over £50 and I saw that there were freebies included so I ended up placing the order (Freebies were a shaker and a beanie). These freebies added extra weight to my order and therefor I had to pay a total of £40 for the delivery so around £90 in total. Afterwards I check my order and I see that the freebies have been deleted from my order and that I was still charged the full £40 for delivery. I kindly explained this to customer support and they failed to understand the problem. After explaining it several times to different people they finally understood and told me they could credit my account with the payment. I told them I just wanted a refund of the difference to which I was then told nothing would be done to help as it was a mistake of some sort on the website. ( I also have a screenshot of my basket here as you can see http://s18.postimg.org/jmu7pzw7d/total.jpg) There is also a mistake on the Order summary as you can clearly see the totals don't add up. The order summary it states £74.17 + £40 for delivery which is then £114.17 and then it says promotions £-29.03 therefore the total should be £85.14 however it says the total is actually £91.13 for some reason. As there was a mistake on your website I have to pay extra delivery for the weight that was calculated with these “free gifts” and then they are removed from my order after payment. You are unwilling to rectify the problem by refunding a mere £5.99 for this fault and willing to have a terrible review and lose a customer who has just spent over £90 on an order. I see that you are unwilling to refund this loss and I will have to bear the brunt of a mistake on your part. Order number 66943775”

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Posted 8 years ago

Myprotein is rated 2.9 based on 171 reviews