mytello.com - cheap international calls Reviews

Name: mytello.com - cheap international calls
Address: Headoffice Muhlgrundgasse 26/7/24 1220 Vienna Austria Europe, Vienna
Rating: 4.72

4.7 Rating 3,656 Reviews

95 %

of reviewers recommend mytello.com - cheap international calls

Company Reviews

Questions

Metrics

4.7

Based on 3,656 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

support@mytello.com

Location:

Headoffice Muhlgrundgasse 26/7/24 1220 Vienna Austria Europe
Vienna
1050

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mytello.com - cheap international calls 5 star review on 22nd March 2024

Anonymous

mytello.com - cheap international calls 5 star review on 22nd March 2023

Jill C Alberts

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In long calls it suddenly cuts. It is not easy to watch my credit while I am into a call.”

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Posted 5 years ago

“La qualité des conversations est plutôt bonne et le service réactif. Je suis satisfait de cette offre qui tombe à pic pour mes besoins actuels.”

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Posted 5 years ago

“first i got disappointed with the service but then the service provider actively cooperated me to sort out the problem. And now I can say that its recommended.”

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Posted 5 years ago

“The ways to pay for the service are safe.”

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Posted 5 years ago

“Is it good”

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Posted 5 years ago

“very easy to use, good connections , reliable. Mobile rates could be lower for overseas calls.”

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Posted 5 years ago

“Good service.Nice voice quality.”

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Posted 5 years ago

“Cheap price - good line quality. Suggestions: 1. Auto-top would be a great feature e.g. your credit drops below 1€ and a predefined amount gets uploaded automatically. 2. I would be great to give my numbers (= phone numbers which can use my account) a nick name making it easier to see who (which phone) can do calls at my expense. This means in my case I'm also paying for other people calling me. 3. Furthermore I don't like the automatically generated dial in numbers, e.g. 10 static numbers would be much better and the customer can put his destination number against it. Reason for this: I gave a dial in number to my mum (71 years old) and I would like the number to stay the same even if my foreign number changes, which I would secretly change on the control panel. Currently any change to the destination number generates a new dial in number. The quick answer would be why don't you give your mum the new number, but the problem is who will save the new number in my mum's phone while I'm 1000km away. Generally I think these issues should be considered as parents are a big customer group. Young people might use skype or whatsapp call to talk over huge distances. Mytello is a great interface between old and young whereas only one person (normally the younger one) need the knowledge about the service.”

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Posted 5 years ago

Hi Jens, I read your review, thank you very much! 1.) We have autotopup but only for credit card payments. We are also working on providing this with PayPal but this is way more complicated. 2.) About the nickname, we will check if we can do that. 3.) You can edit an existing dial in number with the pencil symbol and update the destination number for a specific dial in number, so after the update the number stays the same. Once more thank you very much for your honest customer feedback. Martin

Posted 5 years ago

“The rate is much lower than most of the other service providers.”

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Posted 5 years ago

“I like the service overall , but you have pronlems with voice delays and audio is Very low”

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Posted 5 years ago

“Great way to stay in touch with friends and family around the globe at little expense.”

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Posted 5 years ago

“Good service for the moment. No problem or other inconvenient”

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Posted 5 years ago

“Depuis peu que je l'utilise, cela fonctionne très bien. En espérant que cela reste comme ça. Soyez béni !”

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Posted 5 years ago

“the quality of voice is not consistent, good only after i email to help desk to feedback about the poor quality. after feedback the quality become good again. by that time i already force to used other telecom provide to meet my need instead of having to wait for helpdesk to do something if the corrections of the voice quality can be immediately will be great, else this is still something that i don’t like”

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Posted 5 years ago

“Definitely worthwhile”

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Posted 5 years ago

“Best Services provides”

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Posted 5 years ago

“It is a good system. I m happy with these service..”

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Posted 5 years ago

“Good app, sometimes calls drop off but overall satisfied”

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Posted 5 years ago

“Good service thanks”

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Posted 5 years ago

“Gute Verbindung. Sehr guter Preis. 👍”

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Posted 5 years ago

mytello.com - cheap international calls is rated 4.7 based on 3,656 reviews