mytheresa.com Reviews

1.6 Rating 218 Reviews

16 %

of reviewers recommend mytheresa.com

Company Reviews

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Metrics

1.6

Based on 218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

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Helpful Report

(3 weeks ago)

You can contact Mytheresa.com by Email and Telephone.

Helpful Report

(3 weeks ago)

59.57%

Industry Average

“ Customer service the worst. Zero help. Don’t waist your time and money ”

- Anonymous

“ When I contacted customer service, they immediately refused my request because the item was "Final Sale". ”

- Daniel Lodge

“ I placed an order for a Marmar dress it cane damaged within 4 days I see it on line 30% off. I asked them to make an adjustment and I’ll keep it they would not agree. Very bad service. I also ordered a Carolina Herrera dress that I found out it was last years style I asked for an adjustment in price and they wouldn’t do it either SMH ”

- Gina

mytheresa.com Reviews

Customer Service - Average