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mytheresa.com Reviews

1.6 Rating 211 Reviews
16 %
of reviewers recommend mytheresa.com
Company Reviews Questions Metrics
1.6
Based on 211 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone

Popular Questions:

Delivery

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Customer Service

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How do I contact Mytheresa.com?
Helpful Report
(1 week ago)
You can contact Mytheresa.com by Email and Telephone.
Helpful Report
(1 week ago)
C-

Customer Service - Average

59.62%
Industry Average
“ Does no one check orders before they’re sent out? To make matters worse, I’ve been going back and forth with customer service, only to find out that the correct size and colour from my original order is now sold out. ”
- Anonymous
“ Terrible experience with customer service from Mytheresa. ”
- Dion
“ Got in touch with Customer Service who requested pictures etc. ”
- Anonymous
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