mytheresa.com Reviews

1.6 Rating 218 Reviews

16 %

of reviewers recommend mytheresa.com

Company Reviews

Questions

Metrics

1.6

Based on 218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

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How does Mytheresa.com deliver?

Helpful Report

(3 weeks ago)

Mytheresa.com delivers items by Postal Service and Courier.

Helpful Report

(3 weeks ago)

57.14%

Industry Average

“ Despite numerous requests to the company's customer service department, the company refuses to follow up or do anything about it! The company won't even call DHS (its chosen delivery method) or call customs to ensure that THEY provided the correct paperwork. ”

- Anonymous

“ Not only was the delivery delayed well beyond the promised timeframe, but I was also misled by the representative throughout the process. ”

- Bijan

“ Order placed 12/16 for delivery by Christmas. ”

- Anonymous

mytheresa.com Reviews

Delivery - Average