MyUS.com Reviews

1.2 Rating 227 Reviews
3 %
of reviewers recommend MyUS.com
1.2
Based on 227 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 4%
Customer Service
Communication Channels
Live Chat, Email
Queries Resolved In
Over A Week
Read MyUS.com Reviews
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Phone:

1-941-227-4444

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MyUS.com 1 star review on 7th December 2023
Anonymous
MyUS.com 1 star review on 7th December 2023
Anonymous
MyUS.com 1 star review on 16th November 2023
Anonymous
MyUS.com 1 star review on 12th February 2023
Rachel Berkowitz
MyUS.com 1 star review on 29th November 2022
Kai H.
MyUS.com 1 star review on 10th May 2022
MESHARI ALDAWOOD
MyUS.com 1 star review on 10th May 2022
MESHARI ALDAWOOD
13
Anonymous
Anonymous  // 01/01/2019
Hello, Do not really check what they receive and want to have you paying pictures when they wrote false descriptions ( ex: no leather sole when the shoes come with leather sole). They make you pay 3 times for the same invoice. The service went down since there is a new owner.
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Posted 11 months ago
In my first (and last) shipping request I chose Fedex Econ and it was written that it will take from (2-5 business days) but when I contacted Fedex they told me that Fedex Econ takes from (8 - 12 business days) and indeed from the request day to the receiving days it took more than 15 days this is false advertising for a service that costs $100 + subscription fees. Further, the time required to prepare a shipment to be sent is much more than the time was required when I used other similar services to ship from US to Saudi Arabia. Although, other services did not ask for subscription! Further, since MyUS rely on weight to determine the size, they claim that my shipment is 13.8 lb and I was charged based on that, then Fedex stated that the shipment is 13.3 lb! At the end, the claims of MyUS are mostly not correct from my experience that's why I wouldn't recommend it to anyone.
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Posted 2 years ago
You DO NOT save extra money. I paid for the shipping and the customs fees upfront. After it arrived in my country, the website says they were delivering my package that day. Pure lies. A courier came to my house to tell me I had to sign more papers and gave me a letter with a list of things I had to bring such as my passport, the WAYBILL, and other things. So, I am not getting any delivery today. Tomorrow I have to figure out where to go because the letter mentions at least two different places with no clear instructions. I guess I will start at the FEDEX building that is 30 minutes away. On top of these problems, there seems to be another bill attached to the documents that the courier gave me. I hope they do not expect me to pay this bill as well. This is not a dedicated shipping company. All they do is repack and ship your things through an established company. They are like the middle-men and chances are, you will pay more and be more inconvenienced in the long run. Find a company that does their own shipping and will deliver directly to your house without you having to run around town to find your packages.
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Posted 2 years ago
A customer for a long time,but know its finish.very bad custom support they take money for delivery and you have to wait 3 to 4 days till they send it.customer care is very rude. I dont want to recommend them any more.
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Posted 2 years ago
They did deliver my goods and you know what you are paying for and getting. My only complaint was that the cancellation process was horrible and took far too many steps and e-mails to actually push through. Be warned, it will be very hard to to unsubscribe.
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Posted 3 years ago
MyUS.com is rated 1.2 based on 227 reviews