“Loved to eat at Nando’s! The chicken is always juicy, flavorful, and grilled to perfection. We tried the peri-peri. The sides—especially the peri-peri fries and garlic bread—are scrumptious! Great atmosphere for a family lunch, and the staff were super friendly. Kids liked a lot. Can’t wait to come back!””
“The food for children which was chicken wraps. The nan bread was old and dry, stuffed chicken was very stringy n felt was cooked previous day. I would not feed my dog with such poor quality food let alone my grand children. Extremely disappointed. The whole chicken for adults was a okay.”
“How do you pay over £7 for a portion of large chips? Two small pieces of garlic bread that’s £5. Large coleslaw £7? How does a restaurant justify this!???! RIP off. Coming from a South African, living in the UK. The pro is has gone up massively! The quality is rubbish. And definitely not what it use to be. Nando’s will never see us again. And we’re a family of 5! Spent over £120 on our meals and drinks. I’m so disgusted.”
“Very disappointed in Nando's at Browns Plains this afternoon. The staff were incredibly unfriendly, unhelpful and disinterested in me as a paying customer. The food was expensive for such small servings. We found a long blonde hair in the parmesan salad and we're brunettes. Yuck!! We will NOT be back....ever.”
“What a horrible experience! As a nandos virgins we thought we'd take our grandbabies there after the cinema, yuk! Awful dry chicken in the children's pitta, my spicy rice salad was just horrible and my husbands chicken cheese burger was dry, no cheese tasted and revolting....non of the food was worth the money we paid.
NEVER AGAIN.”
“Just had food delivered, and the main of our child's meal was missing. After trying to get through to the 'dedicated' delivery customer service department, the phone rang unanswered for 15 minutes. Try to call the restaurant, but again nobody answered. After another 15 minutes waiting to for the customer service department, they eventually answered and all they offered was a £1.50 refund which is clearly less than the value of the missing item! This is very poor customer service and inadequate compensation for your mistake. The refund should be more online with the value of the missing item as well as your service charge, as clearly on this occasion you have provided a poor service!”
“went to nandos in Cardiff city center,received amazing service food came out really quickly and was great value for money I payed 21 pounds for 4 boneless chicken thighs peri chips Mac and cheese and a drink. tasted absolutely wonderful ,100% would go again !”
“Staff at The Arndale Centre, Manchester were so friendly & efficient. Special shout out to Fatima who had a beaming smile on her face all the time and was very courteous & helpful to all customers, not just us. Food delivered promptly and was good.”
“Excellent service at Nando’s.
The manager Kate is fantastic at her job and will Nando’s from strength to strength
Under supervision.
Wes I found out later is fairly new but did a excellent job when Nando’s was so busy and ques were outside,
Wes is always friendly and gives good service with a smile.
A credit to Nando’s.
Another name to mention is Alfie who is always friendly and gives good service with a smile”
“I am a long term customer and order regularly from Nando’s located at 3000 lougheed hwy in Coquitlam.
Recently I have experienced the fries are getting smaller and the box are not as full and they don’t provide enough Nando’s sauce anymore.
Tonight I ordered the full platter and 2 other sandwich for take out, overall the order is for 5 people and they only put one Nandos sauce packet and 3 ketchup .
I have talked to the store manager about the size of the fries package and he refused to accept the fact they don’t fill up the box as before.
I am not sure how much the store is saving by reducing the size of their fries or number of the sauce packets.
Obviously this store doesn’t care about the customer and the costumer experience because they keep cutting corners and don’t care to change anything when you talk to them.”
“The girl at the register Jacqueline was the name on the ticket she was very nice and respectful and explained to us all our questions and concerns I will be back again”
“Went to Inverness branch waited forever for Luke warm food paid £150 for all of us offered a £25 voucher absolute disgrace. We are going to try and reclaim our monies in the small claim court. Not only that the place was filthy so EHO will also be getting a call, DON’T GO!!!!!”
“I recently had the pleasure of taking out dinner from Nando's and tried their signature Peri-Peri Chicken, and it was absolutely fantastic! The chicken was perfectly cooked—juicy, tender, and packed with that signature smoky, spicy Peri-Peri flavor. Each bite was a perfect balance of heat and zest, leaving me wanting more. The sides were equally delicious, and the overall meal was incredibly satisfying.
What made the experience even better was the friendly and efficient service from the staff. They were welcoming, attentive, and ensured everything was just right. A huge thank you to the Nando's team for making it such an enjoyable visit! I’ll definitely be back!”
