“Recently I had at ioi nando's... I'm under understand puasa time but I don't know how they're running operation with two staff... Rice not cooked... We received the mushrooms soup late...1st time my bad experience with nando's... My favourite food.. Hopefully they can improve because we paying for the food...”
“Ate at Nando's today at the Scottburgh restaurant. Cups were filthy and disgusting. Chicken and chips was bland . The most frustrating thing was opening steaming hot rolls and finding raw dough inside. No flavour nor taste. It was definitely not worth the price. Do not recommend!! Absolutely disappointing!”
“They got my order wrong.
Charged me for the wrong order.
Deleted my Peri Perks points.
When i complained, they blocked my account and refused to reimburse my stolen money.
They should simply cancel the points system as it is stealing our personal information and not returning anything back to us.”
“The food was amazing and the staff were nice it was a very good experience.
I choose to celebrate birthdays at Nandos Aeon Mall Shah Alam. Thanks for the surprise cake. Love it and enjoy it.”
“Contacted Nando’s regarding the lost points- Unfortunately, Perks Points expire if no transactions are made using your account for more than 12 months. Need to review the policy.”
“Loved to eat at Nando’s! The chicken is always juicy, flavorful, and grilled to perfection. We tried the peri-peri. The sides—especially the peri-peri fries and garlic bread—are scrumptious! Great atmosphere for a family lunch, and the staff were super friendly. Kids liked a lot. Can’t wait to come back!””
“The food for children which was chicken wraps. The nan bread was old and dry, stuffed chicken was very stringy n felt was cooked previous day. I would not feed my dog with such poor quality food let alone my grand children. Extremely disappointed. The whole chicken for adults was a okay.”
“How do you pay over £7 for a portion of large chips? Two small pieces of garlic bread that’s £5. Large coleslaw £7? How does a restaurant justify this!???! RIP off. Coming from a South African, living in the UK. The pro is has gone up massively! The quality is rubbish. And definitely not what it use to be. Nando’s will never see us again. And we’re a family of 5! Spent over £120 on our meals and drinks. I’m so disgusted.”
“Very disappointed in Nando's at Browns Plains this afternoon. The staff were incredibly unfriendly, unhelpful and disinterested in me as a paying customer. The food was expensive for such small servings. We found a long blonde hair in the parmesan salad and we're brunettes. Yuck!! We will NOT be back....ever.”
“What a horrible experience! As a nandos virgins we thought we'd take our grandbabies there after the cinema, yuk! Awful dry chicken in the children's pitta, my spicy rice salad was just horrible and my husbands chicken cheese burger was dry, no cheese tasted and revolting....non of the food was worth the money we paid.
NEVER AGAIN.”
“Just had food delivered, and the main of our child's meal was missing. After trying to get through to the 'dedicated' delivery customer service department, the phone rang unanswered for 15 minutes. Try to call the restaurant, but again nobody answered. After another 15 minutes waiting to for the customer service department, they eventually answered and all they offered was a £1.50 refund which is clearly less than the value of the missing item! This is very poor customer service and inadequate compensation for your mistake. The refund should be more online with the value of the missing item as well as your service charge, as clearly on this occasion you have provided a poor service!”
“went to nandos in Cardiff city center,received amazing service food came out really quickly and was great value for money I payed 21 pounds for 4 boneless chicken thighs peri chips Mac and cheese and a drink. tasted absolutely wonderful ,100% would go again !”
“Staff at The Arndale Centre, Manchester were so friendly & efficient. Special shout out to Fatima who had a beaming smile on her face all the time and was very courteous & helpful to all customers, not just us. Food delivered promptly and was good.”
