NationalDiamondOutlet.com Reviews

4.74 Rating 225 Reviews
94 %
of reviewers recommend NationalDiamondOutlet.com
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Feeling very concerned that this company may have gone out of business. Their website has been down for quite a while and they are not answering their phones or returning messages. My husband bought me some fairly expensive earrings and the posts need to be replaced but it does not appear as though this company is either still in business or stands behind their products
I ordered earrings in February - despite the state re opening on the back of COVID, and many emails from their customer service saying it was shipping soon, still no earrings and it’s the end of June. They claim the earrings shipped earlier this week but still have not received these and am waiting to talk to a customer service agent as I type this review. I am questioning the legitimacy of this business beyond just the poor customer service with lack of follow up. If this does not get resolved today I not only will want a refund but will be putting this negative review on BBB website and social media.
Every thing was great.

Criss cross ring looks thicker in the picture.
Great price beautiful product
Great customer service, thanks Jason!
Ordering was easy and I love the earrings. Have been looking for something like them for a long time.
I searched for 2 months trying to decide on where to buy an engagement ring. I came across ND Outlet and like a lot of other people I was very skeptical. The prices felt too good to be true and I couldn't find a lot of reviews. I ended up purchasing a ring and the process was painless. I was able to custom make the ring and make the purchase pretty quickly. The ring shipped about 2 weeks after I purchased it and it came in 2 business days. I am very happy with my purchase and my overall experience. I will DEFINITELY be coming back to purchase jelwery. Thank You
I bought a diamond pendant for my wife, it is our 20 year anniversary next week and I know she will love it. It looks beautiful.
I have bought from NDO before and they are easy to deal with.
Dwayne was experienced, knowledgeable, and personable. He taught me all about the 4cs. I highly recommend NDO for any jewelry purchase!
Excellent selection & great prices!
After a couple weeks of looking online and going back-and-forth, my husband and I purchased my ring over the phone. We are very pleased with our choice, and the all-around experience. I completely recommend this place for all of your jewelry needs, wants or wishes. -Pamela
These are the real deal! Excellent quality at a most reasonable price! And the best part, you can upgrade your stones or even change the setting anytime later!!
The ring was delivered as promised and was everything and more than I expected. I couldn’t be happier!
This was my first time buying jewelry online. I called them and was helped by Dwayne, he took time to explain the differences between options and helped me choose the perfect diamond. The ring looks even better in person, and my girlfriend is now my fiancé and she loves it even more than I do!
Very beautiful diamond earrings!!! I absolutely love them:) Accurate description, easy ordering process, and quick delivery!
Their website is easy to use, customer service was responsive, and the quality was exactly what was described and expected. I would purchase from NDO again!
Very easy to search various diamond options. My girlfriend, now fiance, loves this ring!
So much easier than shopping in a store. The chain stores are high pressured and really overpriced. National diamond outlet was easy and had better prices.
I cannot rave enough about my experience working with Jason. From the very beginning, he was very attentive to what I was looking for. Thank you NDO and Jason for making my purchase such a wonderful experience. By the way- she loves it!
My wife loves her earrings! Great craftsmanship, fast shipping even though Christmas. Thanks guys/gals
NationalDiamondOutlet.com is rated 4.74 based on 225 reviews