NationalDiamondOutlet.com Reviews

4.77 Rating 166 Reviews
95 %
of reviewers recommend NationalDiamondOutlet.com
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Within 5 Days
on-time delivery
97%
accurate and undamaged orders
97%
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour

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I heard about national diamond before, but this was my first time shopping from them. I was surprised by the selection of diamonds and beautiful designs. I found the setting I wanted and a rep (Darren?) helped me choose the center diamond. The ring arrived this morning and now I cant wait to see her reaction this christmas. I would definitely recommend them.
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Highly recommend these guys! Don’t believe the poor reviews.
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ring was perfect - matched description. Easy transaction - thanks
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I worked with Brandon on and off for weeks before ordering an engagement ring for my girlfriend. I had many questions during my decision process that Brandon was always knowledgeable and willing to help. Even when I chose a more expensive stone, Brandon steered me towards another one which he thought was a better stone and it cost less. When the ring arrived I was blown away by the diamond, it was stunning. I can't wait to propose to her next month- wish me luck! :)
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I love my engagement ring from national diamond outlet! They were recommended to me by a friend.
1 Helpful Report
I was hesitant about buying jewelry online without seeing it. But I decided to give the national diamond outlet a chance since they offer free shipping and returns. After receiving my ring I can truly say I am happy with my decision. It looks stunning! Their service was amazing as well. Thank you national diamond outlet!
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The diamond was perfect. Arrived quickly with the certificate. Awesome customer service!
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Thank you to my jewelry expert, Anna, who helped me every step of the way and put my mind at ease whenever I was anxious. Although I have never her met her, I am confident she is as wonderful in person as she was both over the phone and in email correspondence. I will continue my business with national diamond outlet and recommend others to this fine company!
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I was referred to national diamond outlet by a friend. As most people, I was super skeptical about buying a diamond online. I wasn't sure about the quality or what I would actually be getting when I received it. However Anna was great to work with. She answered all my questions and was very responsive.
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Jason was extremely helpful and I did not feel rushed at all.
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I had a custom engagement ring built with an existing solitaire, adding two diamonds. The design had an upfront fee that turned into a credit when I moved forward with the manufacturing. It took a little while, so they advise starting early. The outcome exceeded my expectations. High-quality stones at prices even my appraiser couldn't believe, and a secure setting that should keep them safe and show them off at the same time.
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The website is clear and easy to use. They also give you a discount when you pay by wire transfer.
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I just received my ring, and I could not be more thrilled. I worked specifically with Lisa, she was very supportive and helped me every time I called. I am very thorough; I must have called her 2 dozen times before making my final purchase, she was always happy to brainstorm and look at options with me.
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I will be proposing to my girlfriend this Christmas and I couldn't be happier with the ring I got from national diamond outlet. The staff went beyond by helping me get a ring far better than what I was looking for and in the same price range.
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Great prices.
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I must say that I had the best experience working with Lisa. She was very patient with me, answered all the questions I had, helped me get approved to finance the ring I wanted and stayed in touch with me without harassing me like most salespeople do until I was ready to buy the ring. Not only did she do all that, but she also helped me get the best value diamond for my money! I would definitely recommend the national diamond outlet to anyone looking for an engagement ring or any fine jewelry! Stellar!
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They helped me select the perfect diamond for my fiance's engagement ring.
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I ordered a pair of 1ct diamond studs and just received them from FedEx. I cant wait to gift these to my wife, they are stunning!
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Awesome support and great selection. Everything turned out perfect!
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So far I’ve purchased two items. Both were perfect and the customer service is excellent as well!
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NationalDiamondOutlet.com is rated 4.77 based on 166 reviews