Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,701 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

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“Great stuff just wish on the subscription we could choose our own flavours as my dog doesn’t like certain foods. Regarding the food and packaging 10/10. No complaints at all”

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Posted 3 years ago

“Like the new packaging, much easier now that the food doesnt stick and nice to know nothing is going to waste. Only thing slightly disappointed with is the fact it no longer has a lid to keep it air tight so now having to put the container into a plastic bag. Will probably buy a plastic tub to keep it in but just a bit for fiddly. Other than that very impressed and store nicely in the freezer too.”

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Posted 3 years ago

“I’ve fed Naturaw to my dog’s for a few years. I personally had no complaints with the old packaging. The new boxes? They’re different, I’m starting to get used to them but I don’t like the little paper sheet, it’s messy and slippery. I don’t like that I can’t reseal the boxes like I could the old ones. I’m not so keen on the finer mince. I liked it chunky and more rough looking. Having said all that, the dogs and cats adore it and do very well on it and don’t care at all about packaging!”

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Posted 3 years ago

“Our Black Labrador Max has loved your food every since we started buying from you. I love the new packaging and have always loved how everything is recyclable which is one of the main reasons I came to you.”

Naturaw 5 star review on 3rd January 2022

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Posted 3 years ago

“I changed to Naturaw from another firm and so pleased I did , especially since the new packaging was introduced. I have two Lhasa Apsos and they adore all varieties , above all the Chicken and Lamb. They wait very patiently for it to be served .”

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Posted 3 years ago

“Good quality product and environmentally friendly packaging Paddy loves it and thrives on it”

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Posted 3 years ago

“Great food that my dog loves (and means minimum waste coming out the other end of my dog as it’s 100% no fillers or anything he doesn’t need) and I love that all the product is compostable and possible to recycle.”

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Posted 3 years ago

“I would have given you 5 star as I love your product but Rufus doesn't like the festive range.there are quite a few boxes in the order. I think the plastic free packaging is fantastic and the wool.recycling scheme.Ru's condition has definitely improved since eating Naturaw.”

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Posted 3 years ago

“Love the texture and quality as quite firm, my dog is extremely fussy even on raw so it's going well so far. Love the packaging and that it's all recyclable”

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Posted 3 years ago

“Products are excellent. New packaging isn't such an easy fit in my freezer however, and as my chap only gets half a tub it isn't easy to cover the remaining half!”

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Posted 3 years ago

“Very impressed with our first order - our dogs love the food and we love the packaging!!”

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Posted 3 years ago

“My french bulldog loves the puppy range, and the packaging is easy to use, I also love that it is environmentally friendly too.”

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Posted 3 years ago

“Brilliant products. Love the packaging. Delivery not so good. Product dumped over my gate and left damaged. I have reported it to you but no response”

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Posted 3 years ago

“Food fabulous. Not keen on the new packaging sorry”

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Posted 3 years ago

“Easy to order, starter pack available, quick delivery and our dog loves it!”

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Posted 3 years ago

“The best raw dog food we have tried! Our four legged friend loves every flavour. The new packaging looks great and very environmentally friendly. Our dogs coat has never felt so good since being on Naturaw. Delivery is always super quick! Highly highly recommended.”

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Posted 3 years ago

“Love love love Naturaw. And that's just me, you should ask my dog!! She adores the food, whilst I adore the quality, the customer service, and the environmentally friendly packaging. The voucher for returning the wool liners is also a fabulous bonus!”

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Posted 3 years ago

“Food quality is good, compostable packaging is excellent BUT why the annoying piece of paper stuck to the food ? It is very hard to clean properly and so has to go in the bin. The cartons are very smooth so I don’t see the need for the paper, it is a major annoyance especially as it can become quite smelly in the bin !”

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Posted 3 years ago

“Excellent service and most of all dogs love the food”

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Posted 3 years ago

“Amazing products, but a little expensive”

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Posted 3 years ago

Naturaw is rated 4.8 based on 2,701 reviews