“I don’t usually write reviews but this one surprised me a bit. Gave it a shot during a news event and the slippage wasn’t as wild as I expected. PAYOUT took two days which was fine.”
Hello Jairo,
Thank you very much for taking the time to share your valuable feedback.
It’s always a pleasure to hear our trader’s real experience, as it helps to add missing puzzles to ensure a complete trading experience. News trading is associated with large volatility spikes and is risky by nature. To make sure our trading platform can perform under such conditions, we use powerful trading servers and cooperate with top-tier liquidity providers. This allows traders who use high-volatility trading strategies to experience fewer slippages.
The withdrawal process depends on the method you choose. As a rule of thumb, crypto payments are much faster than traditional bank wire transfers or credit cards. All mentioned payment methods are available; just note that the chosen method should remain the same as the deposit.
Make sure to reach out if you need assistance.
Kind regards,
Neotrades Team
“So I have been trading on here for a min.,not gonna lie i thought it was gonna crash after a week but nah, they stayed solid, still I don't trust too quick those withdrawals came but I'm not dumping big money in yet.
For now, I am watching how they move.”
Hello there BenitoRos,
Thank you for sharing your experience and for giving Neotrades a chance.
We understand that building trust takes time, especially in a field as sensitive as trading. We're glad to hear that your initial impressions have been stable and that your withdrawals were processed without issue — transparency and reliability are priorities we take seriously. We encourage you to continue observing and testing our services at your own pace.
Should you ever have questions or need support, our team is available to assist you 24/7. We’re here to provide a secure and professional trading environment built for long-term success.
Kind regards,
Neotrades Team
“So far my experience has been mostly stable... There are a few hiccups here and there, especially with support delays, but nothing too serious.
The platform is functional and fairly priced, which works well for consistent trading.”
Hello Juan Diego,
Thanks so much for leaving us a positive review!
We are thrilled to hear that you had a great experience with us. We know how important it is for our traders to have a smooth journey. Therefore, we made sure to make the best out of our service from a great and intuitive platform to low fees to maximise your profits. Our goal has always been to ensure that your trading experience is consistently positive 😊
We are sorry to hear that you faced some delays with our customer service. We may get too many inquiries at the same time, which makes it hard to answer everyone at the same time. However, our team is doing its best to respond to everyone and make sure everyone is satisfied with the answers.
If you have any more questions, do not hesitate to contact us!
Kind regards,
Neotrades Team
“I like such analytics and stock orientated brokers. It speaks highly about professionalism and that they care about their traders' success. This is what I’ve seen at Neotrades. Daily market insights, technical an alysis from trading central and even IPO reports, to make much more efficient trading decisions. Ngl, this what makes them to shine, g iving some cool trading vibes.”
Hello there Alfredo Garcia,
We appreciate your kind words about us.
It’s gratifying to hear that our dedication to providing high-quality analytics and trader-focused resources resonates with you. We believe that informed traders are empowered traders, which is why we pour so much effort into our analytical materials.
Knowing that these tools help you make more efficient trading decisions is precisely why we do what we do.
If you have any suggestions or questions, please get in touch with us.
Kind regards,
Neotrades Team
“Neotrades is a decent broker and there are two favorite things about them. These are:
-trade ideas
-market analysis
When I read market analysis, I receive a lot of insights every single day and it allows me to trade much better than usual. Additionally, their trade ideas are top-notch, it’s noticeable how their team of analysts put a lot of effort into providing good trading signals. Thank you!”
Hello Jacinto Fuente,
Thank you for taking the time to share your positive review.
It's wonderful to hear that our daily market analysis and trade ideas have been instrumental in enhancing your trading performance.
Our dedicated team of analysts works tirelessly to deliver high-quality insights and actionable trading signals. The goal is to empower traders like you with the knowledge and tools to make informed market decisions.
Please don't hesitate to reach out if there's anything else we can do to support your trading journey.
Kind regards,
Neotrades Team
Hello JoshuS,
Thanks for your review.
It's wonderful to hear that you are enjoying our MT5 platform for trading exotics. We recognize MT5 as a powerful and versatile platform, offering advanced tools for trading various instruments, including exotic currency pairs.
Our support team is always ready to help if you need any assistance.
Kind regards,
Neotrades Team
“One thing that kind of bothered me with Neotrades is the minimum deposit used to be very high. But now I asked suppor few weeks ago, and it got to $100 again. Used to me $1000 at MINIMUM - for Standard account. For advanced even much higher. Now its finally doable for me to trade here. Heard a lot of good things, and finally they listened to lower the barrier to entry. Took them a while,my god.”
Hi there Rodrigo Acevedo,
We're really happy to hear that you're enjoying a stress-free trading experience with us!
Keeping spreads low is one of our top priorities because we know how important it is for traders to minimize costs and maximize potential profits. It’s great to see that this is making a positive difference for you.
Thanks for sharing your positive vibes. We wish you smooth, consistent, and successful trading ahead!
Kind regards,
Neotrades Team
“I just look at the trade ideas every day and trade accordingly, as it is the expert chartings. It actually works and it feels like i’m using vip signals😂 The trading became much more easier now 😁”
Hello Imraan,
Thank you very much for your valuable feedback.
It's great to know that you found our trading idea relevant and helpful.
Appropriate education and analytics play a huge role in a trader's journey. We understand how it's important to provide our traders with prompt expert insights for smarter trading decisions.
Our trading ideas are powered by industry leader technical analysis hub- Trading Central. Such a source allows traders to access advanced and credible insights in a short period of time. This technical analysis can be explored through the following link: https://neotrades.com/en/trade-ideas
Please don't hesitate to contact us if you have any questions or need assistance.
Kind regards,
Neotrades Team
“Ya know what I didn’t expect to see here at all when I joined neotrades?! TRADE IDEAS!!! Exactly, they’re high-quality and I literally dropped my jaw when the percentage of win rates was 68% when I opened positions about 20 times by following their signals. Thanks to this, I made significant profits and didn’t lose much, also I improved my trading skills many times and I’m doing pretty well...”
Hi there ZAquilino,
Thank you for your thoughtful and enthusiastic feedback.
We’re glad to hear that the trade ideas provided on the Neotrades platform have had a meaningful impact on your trading journey. It's especially rewarding to know that they contributed to both your profitability and personal skill development.
Our team works continuously to ensure that the insights and signals we deliver are data-driven, transparent, and practical for traders of all experience levels. Your success is a reflection of the kind of value we strive to provide.
We appreciate your trust and look forward to supporting you further in your trading goals.
Kind regards,
Neotrades Team
“Using copytrading for the first time was pretty good for me. The neotrades support TEAM was helpful and assisted me multiple times. I’m glad that my experience with this broker is going well.”
Dear Abellan,
Thank you for taking the time to share your experience.
We’re pleased to hear that your introduction to copy trading has been positive and that our support team was able to assist you effectively along the way. At Neotrades, we strive to make advanced trading tools accessible and to ensure our clients receive reliable guidance at every step.
Should you need further support or wish to explore more of our platform’s features, we are always here to help.
Kind regards,
Neotrades Team
“I wonder why don't they advertize their stocks more. 90% of brokers have only US and maaybe a couple of EU shares as well. Here, I found some Saudi shares, UAE shares and many other quirky ones”
Hi Sameh Faysal Abadi,
It is an honour to hear such praiseful words about us.
You are right, we offer shares from many different countries apart from the US and EU. We totally get that everyone has their own preferences, which is why our team included as many countries as possible to make your trading experience as diverse as it can be.
If you have any questions or need help, please do not hesitate to get in touch with our customer service!
Kind regards,
Neotrades Team
“Neotrades is a new broker for me and being honest, it’s the first time when I see a broker that offers customers the opportunity to take part in the IPO events.
Recently, I bought stocks of Dubai Residential. I put $1000 for investing but before a few days of the IPO, I got a low allocation of 2-3%, not much but no less. Anyway, it was a pleasant experience and I am still learning IPO things.”
Dear Laguna,
Thank you for taking the time to share your thoughtful feedback. We're pleased to know that your experience with Neotrades has been positive, especially in regard to our IPO participation feature. We understand that allocations can sometimes be lower than expected due to high demand, but we're glad to hear you still found value in the process.
We’re committed to providing growing access to quality IPOs and helping our clients expand their understanding of investment opportunities.
Should you have any questions or require guidance as you continue exploring IPO trading, our support team is always here to assist.
Kind regards,
Neotrades Team
“The transactions here have been mostly seamless and support has been part of the reason why, would be a MUCH better experience if users are provided more materials for learning.”
“The customer support staff are really cool, they make sure to be available 24/7 and they provide support through multiple channels,
they are fast in reply messages and also have a friendly yet professsional manner of approach.”
“These promos, I usually like most of them, but not the gold one because it says almost* 0 and it's not litreally zero0 spreads on gold, it still has some.
On the positive side, shares are doing well and I am getting my share from shares😅 I think they have pretty balanced leverage and conditionsfor trading them.
P.s. web chart needs a little bit update.”
“Neotrades is a new broker for me and a key reason why I joined them is the opportunity to participate in the IPO events. It was an interesting experience, now I know all the processes and how exactly I need to trade IPO stocks. Nevertheless, it’s a pity that they can’t offer IPO participation as frequently as I wanted it... Everything else is pretty okayish, I don’t have complaints!”
Hi there DonmingoBer,
Thank you for sharing your experience and for choosing Neotrades as your trading partner.
We're pleased to hear that participating in our IPO events provided valuable insight and helped you better understand the process of trading IPO stocks. Supporting our clients with access to unique opportunities like IPOs is something we continue to prioritize, and your feedback is a valuable reminder of the growing demand for more frequent offerings.
While IPO participation depends on market availability and regulatory factors, please rest assured that we are actively working to expand these opportunities in the near future.
If you have any further questions or need support, our team is always here to assist you.
Kind regards,
Neotrades Team
Hello there Oliver Duque,
Thank you very much for sharing your experience with our platform
We understand that not every trader knows how to open and navigate through one of the most advanced platforms, MetaTrader 5. However, with some time spent on practice, you'll become familiar with how it works and unlock its whole potential. From our side, we aim to make this adaptation process more convenient for you by providing relevant instructions and having customer service integrated into the platform.
If you need further assistance with the platform or on any matter, please feel free to contact our support team.
Kind regards,
Neotrades Team
