“I’m satisfied with provided trading conditions. Also, I like how many possibilities, MT5 platform opens. Many indicators and customization options, which I haven’t seen in older MT4 version.”
Hello Enrique Rojas,
Thank you very much for your feedback.
We’re thrilled to know that the trading environment provided was suitable for you.
We’re also happy to hear that you found the tools supplied by Metatrader5 platforms sufficient for doing your analysis and executing the trades. It’s important for us to offer modern trading solutions and constantly develop trading services to keep up with the fast-changing trading industry.
We understand traders use various indicators, assets, and other instruments to trade more efficiently. Our Metatrader5 platform is a top-notch and advanced software that provides immense opportunities for traders to unlock their full potential.
If you have questions or need assistance, please feel free to get in touch with our customer support. Helping our traders is one of our primary priorities.
Kind regards,
Neotrades Team
Hi there Cortez_ed,
Thank you very much for sharing your thoughts about our trading conditions.
It’s good to know that the provided terms fit your trading well.
At Neodrades, it’s our primary mission to supply traders with suitable and favourable trading terms, taking the ideal balance between risks and rewards.
About the minimum deposit required to start trading with us, it actually begins from $500. This number was set for a reason, primarily because it’s important to have enough funds to maintain appropriate risk management. So, the purpose we chased in this case was safety and satisfaction for our traders.
If you need any assistance, please feel free to get in touch with our support team.
Kind regards,
Neotrades Team
“HAVE ATTENDED SOME SESSIONS OF RAJA SIR & ADITYA SIR AND FIND THE EXPLANATIONS TO BE EXCELLENT. EVEN THE SUPPORT TEAM AT NEO IS VERY SUPPORTIVE. KUMAR CHAKRAVARTI”
Hello Curro B.,
Thanks for your positive feedback. We’re thrilled to hear that you appreciate the wide range of investment opportunities available.
At Neotrades, we are committed to providing our clients with diverse and accessible global markets to help them achieve their financial goals. Your satisfaction is our top priority, and we’re glad to know our offerings meet your needs.
If you have any questions or need assistance with your investments, our team is always here to support you.
Kind regards,
Neotrades Team
Hi there J. Zaman,
Thank you for your positive feedback!
Glad to hear that Neotrades exceeded your expectations! Indeed, we strive to provide a versatile and efficient platform for traders of all levels.
If you ever need assistance or have any suggestions, feel free to reach out!
Kind regards,
Neotrades Team
“I read lot of reviews on this platform and I had a good understanding of what I am to expect from here but unfortunately that’s not what I got and it made me sad most especially with the features but I’m still going to keep trying cause I like some of the trading conditions.”
Hello there Uthal Munib Koury,
Thank you for sharing your feedback with us.
We’re truly sorry to hear that your experience with Neotrades hasn’t met your expectations in certain areas. Our team of engineers are continuously working to enhance our platform and features to better serve our clients, and your input is invaluable to us in this process. We appreciate your willingness to continue using our platform, and our company hopes that you will find even more value as you explore further.
If you have any specific concerns or suggestions, please don't hesitate to reach out to our support team. We're here to assist you and ensure a better trading experience.
Kind regards,
Neotrades Team
“This min deposit requirement that everybody is talking about, could be a real obstacle. It doesn’t mean that I haven’t got this money, but imagine depositing 1k right away… Anyway, I risked and nothing serious happened. I didn’t lose money.
MT5 worked on the expected, high quality level, nice support and analytics from the broker. Withdrawals by crypto was good, they didn’t hold them or anything.”
Hello Seco gael,
Thanks for sharing your experience with us!
We truly appreciate your insights and are glad to hear that, despite initial concerns about the minimum deposit requirement, you took the step to join us and had a positive experience overall.
We understand that the deposit requirement can feel like a significant commitment, and we appreciate your trust in giving us a chance. It’s great to know that you didn’t encounter any issues and that your experience with our MT5 platform met your expectations in terms of quality and performance. Offering a reliable trading environment is our priority, and your satisfaction with our support and analytics means a lot to us.
It's also great to hear that your withdrawals via cryptocurrency were smooth and hassle-free. At Neotrades, we aim to make the withdrawal process as seamless as possible, and we’re glad this was reflected in your experience.
If you ever have further questions, suggestions, or need assistance, please don’t hesitate to reach out.
Kind regards,
Neotrades Team
“Neotrades offers a solid platform with a good range of tools and assets for trading. The market coverage is decent, but the analytics centr is incredibly useful by providing us with helpful insights.
The only downside is the initial deposit requirement, which might be higher than what some traders expect. However, once you get past that, the trading experience is smooth and efficient.”
Hello there Juan jose Parra,
Thank you for your feedback!
We’re glad to hear that you find the platform solid and the analytics center helpful. At Neotrades, we aim to provide traders with the best tools and insights for effective trading. Regarding the initial deposit, we promote responsible trading and encourage our users to start with amounts they are comfortable with. We believe this ensures a more sustainable trading experience.
We’re constantly working to improve, and we appreciate your thoughts!
Kind regards,
Neotrades Team
“They have everything for trading comfortably. IMHO they offer great trading conditions, spreads are competitive and the platform is designed well. Easy to navigate through the interface and manage my trades.
But what i really enjoy about neotrades is their copy trading feature. I was sceptical about it first, because im not a type of person who can rely on anothers such as signals, mentorships and etc. However, they provide detailed information about the trader, his risk rating, portfolio, and so on. So i decided to try it out and it works beautifully.”
Hello Stefano Villagomez,
Thank you for sharing your experience with Neotrades!
We’re delighted to hear that you find our trading conditions competitive and our platform user-friendly. It’s also great to know that our copy trading feature has exceeded your expectations! Transparency is key, and we ensure that traders have access to detailed performance data to make informed decisions.
We appreciate your trust and wish you continued success in your trading journey! If you ever have any questions or need further guidance, feel free to reach out to our support team.
Kind regards,
Neotrades Team
“I started with neotrades because they offer a range of different shares. Honestly, i didnt know that you can trade arabic shares too, so it was interesting for me. So, i diversified my portfolio with UAE and Saudi stocks. Depo and withdrawals work fine too. Overall, broker is good, but not great! Customer service takes up too much time to respond. Im a type of person, who cant stand waiting, i just cant tolerate it…”
Hello Mojica,
We appreciate you for taking the time to leave comprehensive feedback!
We are happy that you are enjoying our wide range of assets. We aim to provide various shares to create the best trading conditions possible.
We truly apologize if you experienced a delay in our customer service. We're currently focused on improving our support team's availability and responsiveness to serve you better.
If you have any questions, feel free to contact our customer service team. We are always here to help you out!
Kind regards,
Neotrades Team
“Certainly, Neotrades is an interesting broker… but they should definitely rethink their initial deposit requirements for opening a real trading account. For the standard account, you need to deposit at least $1000, which is a bit on the high side if you compare it to other brokers. Honestly, I don’t understand why they have made this decision…
On the good side, the platform offers great features for social trading and an excellent market range for independent trading, and I like the analytics centre. Each day, new trade ideas are available with decent technical analysis.”
Hi there Kamil Nasih Naifeh,
Thank you for your feedback!
At Neotrades, we prioritize responsible trading and aim to provide traders with a solid foundation for long-term success. Our minimum deposit requirement is set to encourage a structured approach to trading while ensuring that clients have sufficient capital to manage risk effectively.
We understand that different traders have different financial capabilities, which is why we offer a demo account for those who want to familiarize themselves with our platform before committing funds.
That being said, we appreciate your recognition of our social trading features, market range, and analytics center. Our goal is to equip traders with the right tools and insights to navigate the markets effectively.
If you have any questions or need assistance, our support team is always here to help!
Kind regards,
Neotrades Team
“Although I have a few suggestions for them to improve the platform, I am not disappointed from the trading experience I had so far with Neotrades.
Initially, I thought their high depo requirement was an obstacle for many traders to sign up, but now I understand why they have made this decision... those who appreciate the high level of service wouldn’t mind depositing more to work with professionals such as these guys.
Plus, withdrawals work perfectly fine - smooth and prompt procedure 👍”
Hello lukass,
Thank you for taking the time to share your thoughtful review and for your kind words about your trading experience with Neotrades.
Your understanding of our deposit requirements means a lot to us. We aim to maintain a professional and premium trading environment, and we’re glad you recognize the value behind this decision. It’s also wonderful to hear that your withdrawal experience has been smooth and prompt - this is a priority for us, and we’re pleased it meets your expectations.
We truly appreciate your suggestions for improving our platform. Feedback like yours is invaluable as we continuously work to enhance our services and provide the best possible experience for our clients.
If you have any other suggestions or questions, please feel free to contact us.
Kind regards,
Neotrades Team
“I decided to invest in PAMM accounts and the yield is pretty good. Nevertheless, the problem is that managers charge high commissions. Neotrades has to control their requirements.”
Hello there Alexander,
Thank you very much for sharing your feedback about PAMM accounts.
Your opinion is important for us since it will help us develop our trading services.
Pamm accounts are an accessible way to trade without knowledge, trusting the capital to market experts. We strive to provide the best environment to bring skilful professionals and provide transparent conditions for investors.
Any trader who wants to open a PAMM account must be aware that fees for this service are deducted once the money manager makes a profit on the pre-agree terms, meaning that commissions might fluctuate based on performance and discussed terms.
If you have questions or concerns on this or any other matters, please feel free to reach out to customer support.
Kind regards,
Neotrades Team
“Im a trader with neotrades for half a year now and i have many things to say. Firstly, they have so many different assets its insane, you can have such a diverse portfolio. It was my first time buying uae shares, but it was good as i saw potential in them. Furthermore, they have trade ideas feature which helps to get some inspo, when i have a feeling to trade intraday. Also i saw many people complaining on high entry for this broker, but how you expect trading with 10 dollars lmao
On the other hand, they can work on their support system. The queue to get an answer sometimes is too big.”
Hello Joel Franco,
Thank you so much for sharing the experience with Neotrades.
It's our pleasure to provide traders with access to different financial markets so that any trader, regardless of which trading concepts and styles he follows, would find something suitable for his needs. It's especially true about the variety of equity assets, for instance, mentioned in the review of UAE stocks. We understand that any trading experience requires intelligent and prompt analysis. This goal is achieved by implementing the trading ideas feature, which assists traders in better understanding key zones where the price can start its valuable moves.
As for customer support, it usually responds in a few minutes through the integration into the platform's live chat. Indeed, at times of high load and considering the human factor, the waiting time can be extended. We beforehand apologize for any inconvenience that might have occurred.
Feel free to reach out to us if you need assistance.
Kind regards,
Neotrades Team
