“When they update their site, really... I misssed some info, not favourable for them:
1) Min deposit is lower, starting from 100
2) Webtrader, as an alternatvie to MT with cool analytics
3) Crypto available
No need to disguese platform is fine...”
Dear Samuel Caballero,
Thank you for sharing your genuine feedback—we appreciate you taking the time to highlight both what's working well and where we can improve our services.
We're glad that you're enjoying our web platform and the range of available instruments, including crypto. And hearing that you're finding value in integrated analytics is fantastic!
Regarding the points you mentioned about the website, we understand how important clarity and up-to-date information are, and your input is both helpful and noted. We're continuously working to enhance the way we communicate our features and services, and feedback like yours plays a key role in that process.
Thanks again for your insight and for being part of the Neotrades community. Please feel free to reach out to us if you would like to share more suggestions or have any questions!
Kind regards,Â
Neotrades Team
Hi there Marc Nieto,
Thank you very much for sharing your opinion about Neotrades.
We’re happy to know you found our platform convenient and flawless. Tools, such as automatic profit and loss calculation, were intended to simplify trading experience to ensure no time is spent on insignificant processes. By providing an easy-to-use platform, we ensure our traders have a complete focus on market analysis and trade execution.
Feel free to contact us if you have any questions or concerns.
Kind regards,Â
Neotrades Team
Dear Axel,
We appreciate your honest review.
We pride ourselves on providing a secure and dependable trading environment, and we’re glad this aspect meets your expectations.
Regarding transparency in trading conditions, our goal is to ensure that all clients have clear, upfront access to pricing, fees, and execution policies.
You can contact our support team via live chat in the member's area for information or visit neotrades.com/en/trading-conditions for more related info.
Kind regards,Â
Neotrades Team
“Man this trump effect got me in profit😂 I didnt know the man had influence on somethign other than the USA, im impressed by promos here at neotrades”
Greetings VicBenitez,Â
Thank you for leaving us your opinion.
At Neotrades, we strive to provide more trading opportunities for our traders. Whether it’s our promos, analytical assistance or advanced trading software, we aim to create an environment where every trader will find something to benefit from.Â
A great example is the visit of the 47th US President, Donald Trump, to Middle Eastern countries, which certainly had a significant impact on some assets, including Dubai stocks, which can be found exclusively on our platform. We implemented risk-free trades during this event to ensure our traders use these market opportunities, at the time, protected from unnecessary risk.
Make sure to contact us if you need any assistance.
Kind regards,Â
Neotrades Team
“I've been getting into trying boutique brokers like neotrades recently, since many of them have unique perks and interesting features. Neotrades has been, perhaps, one of the highlights of my findings. I don't think even full blown brokers that have exchange listed shares have that many asset options to choose from.
Good job on this one guys! Hope you'll keep adding more things in the future as well, I'll be coming back every once in a while to see if anything has changed ^_-”
Hello there Luc Florez,
Thank you for taking the time to share your positive experience with Neotrades.
We're truly glad to hear that our platform stood out during your exploration of boutique brokers. Providing a broad and diverse range of assets has been a key focus for us, and it's rewarding to know that this effort has resonated with you.
Your feedback is appreciated, and yes, we are continuously working on expanding our offerings and introducing new features to meet evolving trader needs.
If you have any questions or concerns, please feel free to reach out to the support team department at any time you wish! We are always here to support you every step of the way.
Kind regards,
Neotrades Team
“Support was helpful when I needed clarification. There were times when the response time was a little slower but overall I felt comfortable managing MY trades today.”
Hello Correa,
Thank you for taking the time to share your experience.
We’re pleased to hear that our support team was able to provide the clarification you needed and that you felt confident managing your trades. While we acknowledge that response times can occasionally vary, your comfort and satisfaction remain our top priorities.
Should you need anything else, feel free to reach out—we’re always here to assist.
Kind regards,
Neotrades Team
Hello Arturo,
We appreciate your feedback.
It's great to hear that our trade ideas and market analysis have been helpful in your trading journey!
Keep following our updates, and remember that our team is always here if you need guidance.
Kind regards,Â
Neotrades Team
Hello Marcio Blanco,
Many thanks for your positive feedback!
We're glad to hear that your trading experience with our platform has been smooth so far. A solid start is always encouraging, and we're here to ensure it only gets better from here. If you ever have any questions or need assistance, our team is always ready to help.
Wishing you continued success in your trading journey!
Kind regards,Â
Neotrades Team
“I didn’t even know there are Saudi and UAE stocks to trade, no offfence of course, but the variation here is amazing.
- US
- Europe
- Hong Kong
- UAE
- Saudi Arabia
- Japan
And so many more shares...”
Hello Hector Piccio,Â
Thank you very much for taking the time to share your opinion.
We’re glad you’re satisfied with the variety of stocks on our platform.
More trading assets indeed open more opportunities to diversify traders’ portfolios, a crucial factor for long-term success. We didn’t limit our offer to just American stocks, providing access to worldwide shares in even less frequently traded companies from the Middle East or East Asia. We believe every trader will find what suits exactly their styles and trading strategies.
Please contact us if you have any questions or need assistance.
Kind regards,Â
Neotrades Team
“Automatic calculation on the web-platform is the thing that stands out there. I don’t need to calculate any silly pips and points anymore. Take profits and stop losses show approximate profit and loss”
Hi there EstebanCosta,Â
Thank you very much for taking the time to share your experience with our platform.
Indeed, it might be challenging to calculate the position size in the CFD market, as profits and losses are calculated in pips, while order volumes are in lots. What else should you do? These are the rules of the industry. We understand that there are many beginner traders just starting their trading journeys. To make their experience more convenient, we implemented automatic position calculators on our web platform.Â
More advanced traders can still use our MetaTrader5 platform if they require more customizable trading experience, including Expert Advisors (EA) automated trading.
If you encounter any problems during your trading. Please immediately contact our support team for assistance.
Kind regards,Â
Neotrades Team
Hello there Nataniel Artiles,
Thank you for your feedback.
We’re pleased to hear that you find value in our platform and appreciate the unique features we offer. At Neotrades, our goal is to provide traders with a reliable and innovative environment that supports a wide range of trading styles and strategies. Your input helps us stay aligned with traders’ expectations as we continue to enhance our services.
If you ever have suggestions or need assistance, our team is always here to help.
Kind regards,
Neotrades Team
“Honestly sometimes it can be a hassle to get to them but I hardly do that or once in a blue moon because their platform and system works well that I really don’t need the support staff but when it comes to support tools like the analytical tools and daily market conditions, it just works perfectly which is very helpful for me.
It’s also a nice place for beginners because there is the demo account which helps to practice and other incentives!”
Hey there Vidal Baresi,
Many thanks for sharing your thoughts on our support services and analytical tools!
The fact that you enjoyed using the tools provided by our platform, reading the educational market research insights, and found them useful for beginners means a lot to us. Making Neotrades accessible to all types of traders and empowering them with the industry-leading features are all points that we’re thinking about deeply.Â
Understanding the details of your experience with our support team is vitally important for us. Your comments will not be left unnoticed!
Kind regards,Â
Neotrades Team
“I never thought I would like the broker but now I love it and it’s the best decision I made in my trading career…it has helped me improve my skills a great deal”
Hi there Gaxan E. Pacheco,Â
Thank you so much for your kind words.
We’re happy to know that your trading at Neotrades was something you didn’t regret about. Indeed, we make trader’s development our top priority. Offering top-notch support service and advanced analytical resources from our partner Trading Central, we ensure every trader develops his skills.
Again, we appreciate your trust in our service. Feel free to contact us anytime if you have any questions.
Kind regards,Â
Neotrades Team
“Transparency when it comes to fees is very important and that’s why Having a broker that doesn’t hide it charges is life changing…no hidden fees here.”
Hello Jacinto S. Llamas,
We appreciate your heartwarming words.
We firmly believe in complete transparency, especially when it comes to fees. We’re committed to providing transparent, upfront pricing with no hidden charges - because traders deserve honesty and fairness in every transaction.
If you have questions about our fee structure or need clarification, our support team is always here to help.
Kind regards,Â
Neotrades Team
“Lol Neotrades is wild fr 😂 one min I'm just checking charts, next thing I'm 4 trades deep and talking to my screen like it's a teammate. Who knew trading could be this entertaining and easy!?”
Hello Nataniel Abril,
Thank you for your honest review regarding the experience with us!
We are absolutely thrilled to hear that you are enjoying trading with us! We share your passion for trading and truly love it from the bottom of our hearts. It is such an exciting journey, with each day bringing something new and beautiful to the markets. We are also proud to know that our services have helped you enjoy it to the fullest. Our goal is to provide you with the best service possible, ensuring you have a smooth experience without any bumps along the way. That is why our team works diligently to maintain stability.
If you have any questions or suggestions, feel free to get in touch with us! Our team is always there to lend you a hand of help.
Kind regards,
Neotrades Team
Hello Pedro Granado,Â
Thank you for your positive feedback on our trading conditions!
We understand how crucial it is to provide the best trading experience for our users. Therefore, we made sure to minimise all of the fees and maximise your profits! It is always great to hear that our traders value our efforts😊
Kindly note that the minimum deposit is only $100! There seems to be some confusion out there suggesting it is $1000, but that is just a recommendation, not the minimum amount.
If you have any questions, do not hesitate to contact us through this link: https://neotrades.com/en/contact-us
Kind regards,Â
Neotrades Team
“I don’t usually write reviews but this one surprised me a bit. Gave it a shot during a news event and the slippage wasn’t as wild as I expected. PAYOUT took two days which was fine.”
Hello Jairo,Â
Thank you very much for taking the time to share your valuable feedback.
It’s always a pleasure to hear our trader’s real experience, as it helps to add missing puzzles to ensure a complete trading experience. News trading is associated with large volatility spikes and is risky by nature. To make sure our trading platform can perform under such conditions, we use powerful trading servers and cooperate with top-tier liquidity providers. This allows traders who use high-volatility trading strategies to experience fewer slippages.
The withdrawal process depends on the method you choose. As a rule of thumb, crypto payments are much faster than traditional bank wire transfers or credit cards. All mentioned payment methods are available; just note that the chosen method should remain the same as the deposit.
Make sure to reach out if you need assistance.
Kind regards,Â
Neotrades Team
“So I have been trading on here for a min.,not gonna lie i thought it was gonna crash after a week but nah, they stayed solid, still I don't trust too quick those withdrawals came but I'm not dumping big money in yet.
For now, I am watching how they move.”
Hello there BenitoRos,
Thank you for sharing your experience and for giving Neotrades a chance.
We understand that building trust takes time, especially in a field as sensitive as trading. We're glad to hear that your initial impressions have been stable and that your withdrawals were processed without issue — transparency and reliability are priorities we take seriously. We encourage you to continue observing and testing our services at your own pace.
Should you ever have questions or need support, our team is available to assist you 24/7. We’re here to provide a secure and professional trading environment built for long-term success.
Kind regards,
Neotrades Team
“So far my experience has been mostly stable... There are a few hiccups here and there, especially with support delays, but nothing too serious.
The platform is functional and fairly priced, which works well for consistent trading.”
Hello Juan Diego,
Thanks so much for leaving us a positive review!
We are thrilled to hear that you had a great experience with us. We know how important it is for our traders to have a smooth journey. Therefore, we made sure to make the best out of our service from a great and intuitive platform to low fees to maximise your profits. Our goal has always been to ensure that your trading experience is consistently positive 😊
We are sorry to hear that you faced some delays with our customer service. We may get too many inquiries at the same time, which makes it hard to answer everyone at the same time. However, our team is doing its best to respond to everyone and make sure everyone is satisfied with the answers.
If you have any more questions, do not hesitate to contact us!
Kind regards,Â
Neotrades Team
“I like such analytics and stock orientated brokers. It speaks highly about professionalism and that they care about their traders' success. This is what I’ve seen at Neotrades. Daily market insights, technical an alysis from trading central and even IPO reports, to make much more efficient trading decisions. Ngl, this what makes them to shine, g iving some cool trading vibes.”
Hello there Alfredo Garcia,
We appreciate your kind words about us.
It’s gratifying to hear that our dedication to providing high-quality analytics and trader-focused resources resonates with you. We believe that informed traders are empowered traders, which is why we pour so much effort into our analytical materials.
Knowing that these tools help you make more efficient trading decisions is precisely why we do what we do.
If you have any suggestions or questions, please get in touch with us.
Kind regards,Â
Neotrades Team
