“I’m so lucky to have a risk-free trades bonus on the neotrades platform. I got tired of trading under Trump’s posts on X twitter. Why the hell when everything is going pretty good according to my technical analysis, but one Trump post disrupt all my plans. Thanks to this bonus, I was able to avoid margin calls a few times in a row. It was really close to be honest.”
Dear Banh Van Xuan,
Thank you for sharing your experience with Neotrades.
We understand how unpredictable the markets can be, especially in the face of sudden news or high-impact commentary. We're glad to hear that the risk-free trades bonus provided you with an added layer of protection during such volatile moments. It's precisely for situations like these that we’ve designed features to help mitigate unnecessary losses and support traders in staying resilient.
Your feedback confirms the importance of offering tools that serve both new and experienced traders during uncertain times. We wish you continued success and stability in your future trades.
Kind regards,
Neotrades Team
“Can't say anything bad, though webtrader sometimes takes forever to load... but mt5 is workingfine, and conditions are well too, so no issues overall.”
Hello G. Blanco,
Thank you for your honest and balanced feedback!
We're pleased to hear that you're enjoying our trading conditions and that MetaTrader 5 is serving you well. After all, it's a platform we proudly support for its performance and versatility.
We appreciate your comment regarding the WebTrader loading speed. While it's great to know this hasn't impacted your overall experience, we'll definitely pass this along to our technical team for review. Optimizing platform performance is something we continually work on.
Thanks again for choosing Neotrades—we're glad to have you with us!
Kind regards,
Neotrades Team
“Switched to Neotrades after back-to-back bad calls with two other platforms. Was ready to give up honestly. This one finally didn’t mess with my head. Trades went through, deposits didn’t bounce, and I finally had a week that didn’t stress me out unnecessarily”
Hello there Aritz C.,
Thank you so much for sharing your experience!
We’re truly happy to hear that Neotrades could provide the stability and reliability you were looking for after those frustrating experiences elsewhere. It means a lot to us that you’re feeling more confident and less stressed with your trading. Our goal is to keep things smooth so you can focus on your strategies without unnecessary worries.
If there’s anything you ever need or want to explore further, don’t hesitate to reach out!
Kind regards,
Neotrades Team
Hello Garica,
We appreciate your effort in leaving positive feedback with us! It truly warms our hearts to see our traders satisfied with our services. It gives us that extra boost of motivation to keep cherishing you even more 😇
We are absolutely delighted to hear that you think our services are excellent! Indeed, our support team is quick to respond, we offer fast withdrawals through any method you choose, our platform runs smoothly with charts that work seamlessly, and we have a great mobile application. And that is just the tip of the iceberg! We take pride in providing a top-notch experience for our traders, and we have put in a lot of effort to ensure that every aspect of our service is high quality so you can truly enjoy it.
Please feel free to reach out to our support team members if you have any questions or need assistance. We are here to make your trading experience more convenient and beneficial!
Kind regards,
Neotrades Team
Hello Lic. Juan,
It's terrific to hear that your experience with us has been fast, smooth, and efficient - precisely what we strive for. Our team is dedicated to delivering a high-performance platform that helps traders like you confidently maximize opportunities.
It’s great to know that your initial expectations were exceeded, and we’re excited to continue supporting your trading journey. Our team is always here if you ever need assistance or want to explore more advanced features.
Kind regards,
Neotrades Team
“There are a wide range of trading instruments like forex, stocks, bonds and many other instruments that help the traders have a more versatile portfolio and also to increase their earnings. Trading here is also convenient. 👌🏽👌🏽”
Hello there Mena,
Thank you for your positive feedback and for highlighting the variety of trading instruments we offer!
We’re glad to hear that the diverse options help you build a versatile portfolio and find convenience in trading. Providing our traders with a broad selection is something we take pride in, as it allows for more opportunities to grow and diversify.
If you ever have questions or need assistance exploring new instruments, our team is here to help!
Kind regards,
Neotrades Team
“You log in, click on your trade asset, and execution is clean. Interface🖥️ is simple – no clutter or flashy ads. Spread and fees feel average, nothing wild going on with the pricing. Occasionally things stall for a sec, but overall it works fine. Customer support answered my few questions okay. Not a game‑changer but solid. I am looking to diversify my portfolio so I have dabbled in a lot of assets from forex pairs to commodities and metals, I have a knack for trading metals and i find the conditions really nice”
Helllo Pelayo Mayonga,
Thank you very much for your honest and detailed feedback about your trading experience with us.
We’re happy that your trading ran smoothly and that you could diversify your portfolio at Neotrades. It’s our top priority to provide traders with accessible fees and quality services. We believe the less complicated and convenient platform brings more focus into the trading process, simultaneously improving ultimate results. From our side, we made an effort to simplify major features, such as faster access to the platform and instant order executions.
Feel free to contact us if you have any questions or suggestions.
Kind regards,
Neotrades Team
“I like how advanced it feels using this broker. The quality of service is amazing and the design is a chefs kiss! From the registration to the verification to the transaction and also the tradibg time… the experience is Posituve and a big yes!
The deposit and payments are very cool and fast and there isn’t isn’t issue when it comes to withdrawing funds.
I’ll recommend the platform to my friends cause it’s worth it.”
Hello Godfred Villanueva,
We’re absolutely thrilled to hear that your experience - from registration and verification to trading, deposits, and withdrawals - has been smooth, fast, and enjoyable. Our team works tirelessly to ensure top-tier service, intuitive design, and hassle-free transactions, so feedback like yours makes it all worthwhile.
If there’s ever anything we can do to make your trading journey even better, don’t hesitate to reach out.
Kind regards,
Neotrades Team
“Neotrades stood out to me not just because of the fast execution bBUT also the layout’s designed to push you to learn and explore more tools. I opened a small account first and then scaled after trying out the demo for a bit. What really caught me off guard was the direct response from support. I liked how they didn't send generic replies. I’ve tried others where I felt like a number. Here, I got names. Real ones. If you’re starting out and want a place that doesn’t shove pressure sales at you, this could work. I’m still building slowly but it feels reliable so far!!”
Hello there Onan Valdés,
Thank you so much for sharing your thoughtful experience with us!
We’re truly glad to hear that you’ve felt comfortable exploring and growing at your own pace on our platform. At Neotrades, we believe that trading should be about empowerment, not pressure, and it’s great to know that this has come through in your interactions with our team. Our support staff aims to provide real, personalized assistance because every trader’s journey is unique.
Thank you for choosing our platform. We look forward to supporting you on your trading journey. If you need assistance, please don't hesitate to reach out!
Kind regards,
Neotrades Team
Hi Dn. Asier,
Thank you for your well-structured and insightful feedback!
We're glad to hear you're enjoying the platform—from fast access and reliable execution to our support and charting tools. Starting small as you gain experience is a reasonable approach, and we're here to support you every step of the way as you continue to grow on your trading journey.
If you ever need any help or have any questions, please feel free to reach out!
Kind regards,
Neotrades Team
“It was unusual to trade on their terminal at first, it was my first experience to trade on it. The user interface is intuitive and it was easy to navigate around there unlike when I was trading on MT4 and MT5 terminals. In any event, I adjusted to the terminal’s functions and shoulda say it’s definitely a good choice for trading.”
Hello C. Borrero,
Thank you for taking the time to share your experience with us! It truly means a lot to receive such a wonderful review from our traders - it really motivates us to keep pushing forward.
We are thrilled to hear that you found our trading platform easy to use. We understand how crucial it is to create the best possible trading environment since traders spend a significant amount of time on the platform, making trades, analyzing charts, and so much more. That is why our team has put in a lot of effort to ensure the platform is not only unique but also incredibly useful. You will find a wide range of assets, trading tools, and instant execution - all designed to enhance your trading experience. Plus, we have integrated TradingView charts to help you with your technical analysis.
Should you have any questions or suggestions, do not hesitate to contact our support team. They would be glad to help you!
Kind regards,
Neotrades Team
Hello Jorge Perez,
Thank you so much for taking the time to share your thoughts about your experience with us.
We’re glad you didn’t spend too much time on the registration and verification processes. We tried to make them less complicated by minimizing the amount of paperwork and maintaining only essentials, such as uploading documents and proof of address. These are necessary steps as a part of the KYC policy that we follow to protect our clients. The seamless work of our trading platform is a top priority for us.
Feel free to reach out if you require any help.
Kind regards,
Neotrades Team
“When they update their site, really... I misssed some info, not favourable for them:
1) Min deposit is lower, starting from 100
2) Webtrader, as an alternatvie to MT with cool analytics
3) Crypto available
No need to disguese platform is fine...”
Dear Samuel Caballero,
Thank you for sharing your genuine feedback—we appreciate you taking the time to highlight both what's working well and where we can improve our services.
We're glad that you're enjoying our web platform and the range of available instruments, including crypto. And hearing that you're finding value in integrated analytics is fantastic!
Regarding the points you mentioned about the website, we understand how important clarity and up-to-date information are, and your input is both helpful and noted. We're continuously working to enhance the way we communicate our features and services, and feedback like yours plays a key role in that process.
Thanks again for your insight and for being part of the Neotrades community. Please feel free to reach out to us if you would like to share more suggestions or have any questions!
Kind regards,
Neotrades Team
Hi there Marc Nieto,
Thank you very much for sharing your opinion about Neotrades.
We’re happy to know you found our platform convenient and flawless. Tools, such as automatic profit and loss calculation, were intended to simplify trading experience to ensure no time is spent on insignificant processes. By providing an easy-to-use platform, we ensure our traders have a complete focus on market analysis and trade execution.
Feel free to contact us if you have any questions or concerns.
Kind regards,
Neotrades Team
Dear Axel,
We appreciate your honest review.
We pride ourselves on providing a secure and dependable trading environment, and we’re glad this aspect meets your expectations.
Regarding transparency in trading conditions, our goal is to ensure that all clients have clear, upfront access to pricing, fees, and execution policies.
You can contact our support team via live chat in the member's area for information or visit neotrades.com/en/trading-conditions for more related info.
Kind regards,
Neotrades Team
Greetings VicBenitez,
Thank you for leaving us your opinion.
At Neotrades, we strive to provide more trading opportunities for our traders. Whether it’s our promos, analytical assistance or advanced trading software, we aim to create an environment where every trader will find something to benefit from.
A great example is the visit of the 47th US President, Donald Trump, to Middle Eastern countries, which certainly had a significant impact on some assets, including Dubai stocks, which can be found exclusively on our platform. We implemented risk-free trades during this event to ensure our traders use these market opportunities, at the time, protected from unnecessary risk.
Make sure to contact us if you need any assistance.
Kind regards,
Neotrades Team
“I've been getting into trying boutique brokers like neotrades recently, since many of them have unique perks and interesting features. Neotrades has been, perhaps, one of the highlights of my findings. I don't think even full blown brokers that have exchange listed shares have that many asset options to choose from.
Good job on this one guys! Hope you'll keep adding more things in the future as well, I'll be coming back every once in a while to see if anything has changed ^_-”
Hello there Luc Florez,
Thank you for taking the time to share your positive experience with Neotrades.
We're truly glad to hear that our platform stood out during your exploration of boutique brokers. Providing a broad and diverse range of assets has been a key focus for us, and it's rewarding to know that this effort has resonated with you.
Your feedback is appreciated, and yes, we are continuously working on expanding our offerings and introducing new features to meet evolving trader needs.
If you have any questions or concerns, please feel free to reach out to the support team department at any time you wish! We are always here to support you every step of the way.
Kind regards,
Neotrades Team
“Support was helpful when I needed clarification. There were times when the response time was a little slower but overall I felt comfortable managing MY trades today.”
Hello Correa,
Thank you for taking the time to share your experience.
We’re pleased to hear that our support team was able to provide the clarification you needed and that you felt confident managing your trades. While we acknowledge that response times can occasionally vary, your comfort and satisfaction remain our top priorities.
Should you need anything else, feel free to reach out—we’re always here to assist.
Kind regards,
Neotrades Team
Hello Arturo,
We appreciate your feedback.
It's great to hear that our trade ideas and market analysis have been helpful in your trading journey!
Keep following our updates, and remember that our team is always here if you need guidance.
Kind regards,
Neotrades Team
Hello Marcio Blanco,
Many thanks for your positive feedback!
We're glad to hear that your trading experience with our platform has been smooth so far. A solid start is always encouraging, and we're here to ensure it only gets better from here. If you ever have any questions or need assistance, our team is always ready to help.
Wishing you continued success in your trading journey!
Kind regards,
Neotrades Team
