“Neotrades is a loyal broker and I’m not saying this for just the way. For instance, I remember how many bonuses they provided during the Christmas season, now the whole world is celebrating Ramadan, and broker provides:
-risk-free trades
-0 swaps for trading.
I think it’s admirable. I tried it out in practice and held positions for several days in a row and Neotrades didn’t charge any swap fees.”
Hi there gaoshuan,
Thank you very much for your feedback.
We're happy to know that we have loyal customers who prefer trading at Neotrades.
This means a lot for us.
Indeed, we offer swap-free trading and free opportunities during the holy Muslim month of Ramadan. Such an opportunity is available for any of our traders, regardless of their beliefs and background. We're confident that promotions like this make traders' experiences even more enjoyable and favourable.
Please feel free to contact our customer support team if you need any assistance. We're here to help you at any time.
Kind regards,
Neotrades Team
“TRADING WITH NEOTrades was a good one, worth my time spent on the platform. Assets selection provided me with some new exotic markets that I was happy to explore. It helped a lot, looking for new ways to make trades and in general try smthhh new. Because I get stuck in trading crisis, this was fresh air to get from slump.
I mixed my ordinary forex pairs trading, with holding overnight positions of Dubai stocks, copy trading from time to time. I don’t know how I could manage all of this, but the results were impressive, and could double my deposit. This broker served their main purpose well💪”
Hello there QArreola,
Thank you very much for sharing your trading experience with us.
We're happy to hear that the opportunities you provided could help you become a more successful trader.
We understand that trading is challenging, sometimes causing frustration and no desire to continue. From our side, we provide traders with a valuable environment to encourage them. For example, we offer various markets, including stocks and IPO, for more opportunities for trading diversification. Furthermore, the mentioned copy trading service might be helpful in different traders' connections to share the knowledge and get it effortlessly and effectively.
Please feel free to contact our customer support service if you have any questions or concerns.
Kind regards,
Neotrades Team
“Weird thing, I thought they don’t provide the opportunity to trade crypto, like those careful brokers that limit the leverage and increase minimum deposit, to cut the risks. Just needed to look more attentively at the platform, to find a pretty wide range of those assets, with pretty normal conditions for them. I think if you can accept this min depo requirement, it's a nice place for trading.”
Hi there Miguel Escoto,
Thank you very much for sharing your thoughts about your trading experience.
It's great to hear you found trading cryptocurrencies on our platform suitable and comfortable.
To stay updated with the market, we try to add new assets to unlock even more trading opportunities. Since the cryptocurrency market is not relatively old, the range of coins is constantly filling with new ones. Our goal is to keep up with this.
Maintaining our traders' safety is our primary mission. Therefore, we provide sufficient but not too high leverage and the larger minimum capital required to start trading with us. These measures help to protect traders from excessive risks and maintain appropriate risk-management strategies.
You're always welcome to contact our support team if you have any questions or need assistance.
Kind regards,
Neotrades Team
“I joined Neotrades broker because they allow customers to participate in IPO events. Honestly, I had been dreaming about it for a long time, and finally, after finding a reliable and decent broker, I had the opportunity to buy stocks of Kioxia company earlier than other traders who bought stocks on stock exchanges.
I think it’s a good opportunity to experience how it is to buy stocks for those who are interested in the stock market. Nevertheless, it’s a pity that Neotrades doesn’t hold IPOs as often as it should be! Anyway, I’m trading other stocks while there is no IPO.”
Hello there Conrado C.,
Thanks for your kind words about us.
We are thrilled to hear that you were able to participate in the Kioxia IPO through our platform. Providing our clients with access to unique opportunities like IPOs is one of our core commitments, and we are delighted to have been able to support you in this endeavor.
We understand your enthusiasm for more frequent IPO events and appreciate your feedback. While we strive to offer as many IPO opportunities as possible, the availability of these events depends on market conditions and the companies going public. Rest assured, we are continuously working to expand our offerings and bring more exclusive opportunities to our clients.
Should you have any questions or need assistance with your trading activities, our support team is always here to help.
Kind regards,
Neotrades Team
“The full transparency in the conditions, what I appreciate about them. No hidden fees and unexpected charges out of nowhere. They even got this risk-free promotion for the holy month of Ramadan👍”
Hello Thiago_C,
Thank you so much for sharing your sincere feedback with us.
We’re happy to know that traders feel safe and can trust their trading with us.
Our main aim is to provide transparent and convenient trading conditions. We ensure that any displayed quote or spread value matches the actual one, cutting down any “hidden fees” or other commissions you mentioned. This is especially important for Muslim traders who require a more strict and honest trading environment.
As for our ongoing holy month promotions, any trader can enjoy risk-free trades and no swaps commission to make their trading experience even more satisfying.
If you have any questions or concerns, please feel free to reach out to our customer support team.
Kind regards,
Neotrades Team
“The very large minimum deposit scared me a bit, initially😂 Okay, I accepted the challenge to see what they can offer in exchange for it. Tbh, above average, for sure, many good things that they added, like copy trading, advanced tech insights, payments through the binance. Conditions are also decent, not highest leverage, but if you got 1k deposit, do you need it? I guess, it’s good without it.”
Hello Tham Quang Khan,
We appreciate your honest feedback!
We understand that the minimum deposit might seem like a challenge at first, but we’re glad to hear that you’ve found value in our offerings. Features like copy trading, advanced insights, and seamless payment options are all designed to enhance your trading experience.
Regarding leverage, we believe in providing balanced and sustainable trading conditions, ensuring both opportunity and risk management.
Please do not hesitate to reach out to our support with your questions and suggestions, We’re happy to have you on board and wish you continued success in your trades!
Best regards,
Neotrades Team
“Neotrades offers a nice platform and reliable customer service.
However, it does have some issues with spreads, which can make trading less profitable during active market hours.”
Hello SantiagoSil.,
Thank you very much for sharing your feedback about our trading conditions.
It`s good to hear you liked our trading platform and customer service. We understand that platforms play a key role in the trading experience, so to meet various trader expectations, we used the Metatrader5 software, perceived as one of the most advanced and reliable platforms.
As for the spreads, it`s important to understand that they can vary depending on the asset and market volatility in general. Therefore, it`s recommended to refrain from trading in unpredictable periods, such as news releases, to maintain tight spread conditions.
If you still have questions or need assistance, please feel free to contact our customer support service.
Kind regards,
Neotrades Team
“There weren`t any flaws or problems with this broker, for this I give my respect for them.
What are good sides of this broker, for me:
1)MT5 CUSTOMIsized indicators
2)Social trading services
3) Fair spreads
But, there are still things that I wasn`t delighted about… They should increase the leverage for commodities, at least popular ones, gold and oil. I know how to trade these ones the best!”
Hello there Javier Gamez,
Thanks for sharing your thoughts!
We’re happy to hear that you’ve had a solid experience with Neotrades so far. Your feedback is much appreciated, especially about the customized MT5 indicators, social trading services, and fair spreads—those are some of the features we’re most proud of!
We also value your input regarding the leverage for commodities. We understand how important it is to have more flexibility with popular assets like gold and oil, and we’ll be sure to take your suggestion into consideration as we continue to improve our offerings.
We’re always striving to make the trading experience better, so your insights help us immensely. Thanks again for your support!
Kind regards,
Neotrades Team
“Perhaps they don't care that much about the educaiton, and it's not a good thing at all. But, they do care about providing good customer services, this actually matters more. Their copy trading is one of a kind, all is transparent and easy to use, you just need to choose the right provider, this is entirely on your analysis and maybe a bit of luck... Trading here has been a rollercoaster, but once I got the hang of trading stocks, it got much better, now I know If I make a mistake.
Still, education is important tho, and if you guys are watching this - please add some academy .”
Hello there Mon.isaak,
Thank you for your honest feedback!
We truly appreciate your insights. While we understand the importance of education and how it plays a crucial role in your trading journey, we’re glad to hear that you’ve had a positive experience with our customer service and copy trading platform. We agree that the right provider selection is key, and we're always striving to provide the tools and resources for traders to succeed.
We’ve noted your suggestion about adding an academy, and we’ll definitely take that into consideration as we continue to enhance our platform. Keep up the great work, and happy trading!
Kind regards,
Neotrades Team
“The Neotrades platform was a good choice for me, various assets on a modern platform. You know sometimes there are a bunch offered, but the platform is quite outdated or vice versa.
Here, it wasn`t like this, I could trade both shares for the long-term and currencies for the short-term, actually it was my first time, when I fully got engaged in trading. For sure, Neotrades was a part of it👏”
Hello there Galeno Jara,
Thank you very much for taking the time to share your thoughts about your trading experience.
It`s always a pleasure for us to know that traders found trading at Neotrades platform convenient.
We acknowledge the fact that the trading environment is changing at a rapid pace, which drives us to make improvements in trading infrastructure and expand the list of available financial instruments. To keep up with the market trends, we offer one of the most top-notch and contemporary platforms-Metatrader5, whose functionality and reliability are well-recognised by the trading community. The same level of development is applied for the constant update of assets since many new company stocks are making their debut in the fond markets, as well as cryptocurrencies, which are becoming increasingly popular.
If you have any questions or suggestions, please feel free to contact our customer support team.
Kind regards,
Neotrades Team
“Neotrades is a Decent broker. My trades so far go through fine, and withdrawals are hassle-free, but spreads could be better. Not a bad broker overall.”
Hi, Trang Phuc.
Thank you for your honest feedback! 😊 We’re glad to hear that your trades are running smoothly with us, and that withdrawals have been hassle-free.
We understand that spreads are an important factor, and we continuously strive to optimize our trading conditions to provide the best experience for our traders.
If you ever have any questions or need assistance, feel free to reach out to our support team - we’re always here to help!
Kind regards,
Neotrades Team
“At first, I was like “Why did they set such a high deposit entry?”From one perspective, I understood that they cared about traders' risk, but from another, it wasn`t fair for beginner traders or for people who just want to test waters. It wasn`t a big issue for me to deposit the required amount, so I did so. Aside from this drawback, trading infrastructure is pretty decent here. The platform`s choice is limited to MT5 and their own webtrader, but it`s completely okay, I don`t prefer to switch, so it was suitable for me. If only they set the bar lower, more beginner-friendly it would be.”
Hello there Abel Alcocer,
Thank you for sharing your thoughts!
We completely understand your concern about the deposit entry requirement, and we appreciate your perspective on it. It's true that the higher deposit can feel limiting for beginner traders who just want to try things out. However, we're glad that the platform infrastructure and available options like MT5 and the webtrader worked well for you. We’re constantly considering ways to make the experience even more accessible for everyone, so your feedback is valuable.
We hope your trading journey continues to be a positive one! If you need any further support or have more suggestions, don’t hesitate to reach out!
Kind regards,
Neotrades Team
“Pretty awesome broker, IDK why most of you guys are so mild. The only rough part is the amoutn of money you need to have to start an account here, but I started with just copytrading, and it was immediately profitable. The choices I made were not the top guys but the steady-gainers, also Neotrades has a bit messed up scoring system I think, because some reckless people are on top for some reason. But I chose less risky ones, and further de-risked by investing into 5 different ones. 4 out of 5 made profit, 1 just quit trading it seems. Not bad at all, in my books 🤠”
Hi there Carlos Bravo,
Thank you very much for the detailed feedback about your trading experience.
We understand that a higher than the industry average initial deposit might be inappropriate. However, the main reason for its implementation is to protect our traders from excessive risks.
Our copy trading service is designed to create suitable trading opportunities for both strategy providers and followers. We are constantly working on further developing its infrastructure to attract more experienced traders who can supply their followers with diverse trading strategies by offering them a convenient environment and decent trading conditions.
You`re always welcome to get in touch with our support team if you need assistance or have any questions.
Kind regards,
Neotrades Team
Hello Joshua Alonso,
Thank you for your feedback!
We're happy to hear that you’re enjoying the copy trading dashboard. Our goal is to make trading as seamless and efficient as possible. We appreciate your thoughts on the pricing of advanced accounts and will take them into consideration as we continue improving our offerings.
If you have any other suggestions or need assistance, feel free to reach out to our support team.
Kind regards,
Neotrades Team
Hi there Sr. Arnau,
Thank you for your positive feedback!
We're glad to hear that you're enjoying the trading conditions and that our support team was able to assist you quickly. Your recommendation means a lot, and we appreciate your trust in the platform for both new and experienced traders.
If you ever need further assistance or have any suggestions, feel free to reach out!
Kind regards,
Neotrades Team
