“Neotrades is a new broker for me and being honest, it’s the first time when I see a broker that offers customers the opportunity to take part in the IPO events.
Recently, I bought stocks of Dubai Residential. I put $1000 for investing but before a few days of the IPO, I got a low allocation of 2-3%, not much but no less. Anyway, it was a pleasant experience and I am still learning IPO things.”
Dear Laguna,
Thank you for taking the time to share your thoughtful feedback. We're pleased to know that your experience with Neotrades has been positive, especially in regard to our IPO participation feature. We understand that allocations can sometimes be lower than expected due to high demand, but we're glad to hear you still found value in the process.
We’re committed to providing growing access to quality IPOs and helping our clients expand their understanding of investment opportunities.
Should you have any questions or require guidance as you continue exploring IPO trading, our support team is always here to assist.
Kind regards,
Neotrades Team
“The transactions here have been mostly seamless and support has been part of the reason why, would be a MUCH better experience if users are provided more materials for learning.”
“The customer support staff are really cool, they make sure to be available 24/7 and they provide support through multiple channels,
they are fast in reply messages and also have a friendly yet professsional manner of approach.”
“These promos, I usually like most of them, but not the gold one because it says almost* 0 and it's not litreally zero0 spreads on gold, it still has some.
On the positive side, shares are doing well and I am getting my share from shares😅 I think they have pretty balanced leverage and conditionsfor trading them.
P.s. web chart needs a little bit update.”
“Neotrades is a new broker for me and a key reason why I joined them is the opportunity to participate in the IPO events. It was an interesting experience, now I know all the processes and how exactly I need to trade IPO stocks. Nevertheless, it’s a pity that they can’t offer IPO participation as frequently as I wanted it... Everything else is pretty okayish, I don’t have complaints!”
Hi there DonmingoBer,
Thank you for sharing your experience and for choosing Neotrades as your trading partner.
We're pleased to hear that participating in our IPO events provided valuable insight and helped you better understand the process of trading IPO stocks. Supporting our clients with access to unique opportunities like IPOs is something we continue to prioritize, and your feedback is a valuable reminder of the growing demand for more frequent offerings.
While IPO participation depends on market availability and regulatory factors, please rest assured that we are actively working to expand these opportunities in the near future.
If you have any further questions or need support, our team is always here to assist you.
Kind regards,
Neotrades Team
Hello there Oliver Duque,
Thank you very much for sharing your experience with our platform
We understand that not every trader knows how to open and navigate through one of the most advanced platforms, MetaTrader 5. However, with some time spent on practice, you'll become familiar with how it works and unlock its whole potential. From our side, we aim to make this adaptation process more convenient for you by providing relevant instructions and having customer service integrated into the platform.
If you need further assistance with the platform or on any matter, please feel free to contact our support team.
Kind regards,
Neotrades Team
“The standard account was my go to choice as a novice but with time, I have improved my trading and ITS been a rewarding journey now I trade on the EXPERT account.”
Hello Alex,
We are incredibly happy to hear that you have experienced such profound growth with us!
Helping traders become better and supporting them on their journey is our commitment, and offering flexible account types in order to make it easier for you to start at any experience level while progressing further is one of the steps we take to ensure that.
Please feel free to let us know if you would like to provide any suggestions or receive any assistance—we are here to help!
Kind regards,
Neotrades Team
“The broker is good, much better than previous firms I’ve cooperated with. Mainly I trade on the crypto market and I appreciate how many cryptocurrencies are available to trade there.
I mostly trade bitcoin and ethereum since other low cap altcoins are impossible to trade and predict their movements. As far as I am concerned, investors and traders are pricing in a rate cut in June. Let’s be ready for a massive bullish pump and I think it will last the whole summer. Glad that they offer a high leverage to capture high profit there.”
Hello Kha Van,
We appreciate your positive remarks about our services and conditions.
We also offer a robust selection of cryptocurrencies, including Bitcoin and Ethereum, along with competitive trading conditions designed to meet the needs of all traders. Our platform combines advanced tools with reliable execution to help you navigate market volatility effectively.
If you need any assistance, please feel free to contact us.
Kind regards,
Neotrades Team
“I PUT in $50 to test the waters, and so far, it's been smooth. Although I haven't felt any excitement yet. I’ll Just need more time to decide if it’s worth going higher.”
Hello there Bartoli_G,
Thank you for sharing your initial experience with us.
We're pleased to hear that your trading journey has started smoothly. At Neotrades, we aim to provide a stable and transparent trading environment for traders of all levels. Utilizing 1:200 leverage allows for flexible positioning, especially when testing strategies with smaller capital. We understand that building confidence takes time, and we’re here to support you every step of the way should you decide to scale up in the future.
If you have any questions or would like to explore more of our platform’s features, our team is always ready to assist.
Kind regards,
The Neotrades Team
“The neotrades platform is a flagship in the trading industry. It makes the trading process much easier, I don’t need to calculate all spreads, commissions costs, and how much I can lose or earn. 😎”
Hello there Tasis Mariano,
Thank you for your positive feedback and for highlighting your experience with the Neotrades platform.
We’ve designed our platform with traders in mind—ensuring clarity, simplicity, and transparency at every step of the process. It’s great to know that the automatic calculations and cost visibility are helping to streamline your trading experience.
We remain committed to continuously enhancing the platform and providing the tools traders need to make informed decisions with confidence.
Should you ever have any questions or suggestions, please feel free to reach out to our support team.
Kind regards,
Neotrades Team
“It provides a very reliable and user-friendly platform like metatrader 5 which has very robust tools for both fundamental and technical analysis and also a strong security system. The customer support is good and the staff are nice.”
Dear Paz Rivas,
Thank you for taking a moment to share your experience with us.
We’re genuinely glad to hear that you find our platform reliable and easy to use and that the tools we offer support both your fundamental and technical analysis needs. Knowing that you feel secure with us and that our customer support team has made a positive impression means a lot.
We’re always striving to make your experience even better, so if there’s ever anything you need, please don’t hesitate to reach out.
Thanks again for your trust and support — we’re excited to continue being part of your trading journey.
Kind regards,
Neotrades Team
“I think it’s a good idea of neotrades by requiring customers to make high deposits. I mean I believe they want us to take it seriously when it comes to dealing with real money because many people trade on financial markets irrESponsibly.
I chose an advanced acc0unt and it was really something else for me when I got one-to-one meetings with their representatives. I found out about many interesting things and sometimes this man shares interesting insights with me. Of course, I’m using all the information in real practice and thanks to this I made approximately more than 1300$ in two months.”
Hello there JoselitO,
Thank you for taking the time to share your detailed feedback.
We appreciate your thoughtful perspective regarding our deposit policy and are glad to hear that you view it as a step toward encouraging responsible and committed trading.
It's also encouraging to know that your experience with the Advanced account and our one-on-one support has brought real value to your trading journey. We are pleased that the insights provided by our team have translated into tangible results for you.
Should you need any further assistance or wish to explore more tools and resources, we’re always here to help.
Kind regards,
Neotrades Team
Hello there DMiralles,
Thank you for sharing your positive experience. We are pleased to hear that our PAMM account offering has supported your investment goals and led to such a strong return. At Neotrades, we strive to provide well-structured and transparent tools to help our clients grow their capital with confidence.
If you have any questions or need further support, our team is always here to assist you.
Kind regards,
Neotrades Team
Hello Gil Losada,
We’re happy to hear that the positive reviews helped ease your concerns about withdrawals!
At Neotrades, transparency and reliability are key pillars of our service, and we’re glad this has come through clearly.
If you ever have questions or need assistance, our support team is always here for you.
Kind regards,
Neotrades Team
“Place for trading, not more, nor less. I needed the broker that has access to the various stock markets and of course to the MT5 platform, where I already have some customized things, bots and indicators. Count on this.
Neotrades had met both of my requirements, in addition to that, offering normal trading conditions and well-built order execution, without chances for price to slip or get requoted”
Hello Rashaad B. Farha,
Thank you for sharing your experience with Neotrades. We're glad to hear our platform meets your needs for stock market access and MT5 compatibility, including support for your customized tools and automated strategies. Providing reliable order execution with minimal slippage and no requotes is a priority for us, and we're pleased this has been your experience.
If there's anything we can do to further enhance your experience, don't hesitate to reach out.
Kind regards,
Neotrades Team
Greetings SalAg,
Thank you for taking the time to share your experience with us.
We apologize for any delay you encountered when reaching out to our customer support team. While we strive to provide timely assistance at all times, occasional high volumes during peak hours can affect response times. Please rest assured that we are actively working to optimize our support operations to ensure consistently prompt replies, regardless of the time of day.
Your patience and understanding are truly appreciated. If you require any further assistance, please do not hesitate to reach out — we remain at your service.
Kind regards,
Neotrades Team
“Glad they use Mt5. There's no need to reinvent the wheel, as they say. Proprietary platforms are usually more buggy and less useful than already established ones anyway”
Dear Samuel Rosas,
Thank you for your thoughtful feedback.
At Neotrades, we strongly believe in providing our clients with reliable, efficient, and widely trusted trading tools — which is why we support MetaTrader 5. Your point is well taken: adopting a globally recognized platform like MT5 allows traders to focus on what truly matters — executing their strategies with confidence and precision — rather than adapting to unfamiliar systems.
We’re pleased to know this approach aligns with your expectations, and we appreciate your continued trust in our services.
Kind regards,
Neotrades Team
“Recently I was traveling in Dubai and I noticed how many interesting companies can be traded. I learned many things about them and was convinced of their success, so I decided to trade Dubai stocks which are available on the Neotrades platform. Especially, Emaar Properties stocks are one of the most easily traded stocks, they always show positive results. Definitely going to trade other stocks.”
Hello there Jaime Ulibarri,
We truly appreciate you choosing Neotrades for your trading needs and for sharing your experience with us.
We're pleased to hear that you’ve found value in exploring Dubai-listed equities through our platform. Our goal is to provide clients with access to a broad and diverse range of global markets, including high-potential regional assets such as Emaar Properties. It’s encouraging to know that the accessibility and performance of these instruments have contributed positively to your trading journey.
Should you have any questions or require further support while diversifying your portfolio, our team remains available and ready to assist.
Kind regards,
Neotrades Team
