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Nespresso Reviews

1.8 Rating 385 Reviews
17 %
of reviewers recommend Nespresso
Company Reviews Questions Metrics
1.8
Based on 385 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Live Chat

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Customer Service

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How do I contact Nespresso?
Helpful Report
(1 week ago)
You can contact Nespresso by Telephone and Live Chat.
Helpful Report
(1 week ago)
B

Customer Service - Good

77.53%
Industry Average
“ Tried to order online then order Descale kit I ordered 100 Capsules to no avail Tried to call waited 50 minutes listening to some inane “ music”. Sad to experience such dreadful non existent service. Having been a customer since the Company started! ”
- Anonymous
“ Picked up my Vertuo Pop+ machine this afternoon at Markville Mall. Great service from Kayla. Informative and very helpful. ”
- Matthew Chiang
“ Customer service in Nespresso Trafford Centre was excellent. We were served by Bilal Sheikh who was very helpful and has a lovely cheerful manner. ”
- Anonymous
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