Nespresso Reviews

1.8 Rating 397 Reviews

17 %

of reviewers recommend Nespresso

Company Reviews

Questions

Metrics

1.8

Based on 397 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Live Chat, Telephone
Queries Resolved In	Under An Hour

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How do I contact Nespresso?

Helpful Report

(1 month ago)

You can contact Nespresso by Live Chat and Telephone.

Helpful Report

(1 month ago)

76.60%

Industry Average

“ Tried to order online then order Descale kit I ordered 100 Capsules to no avail Tried to call waited 50 minutes listening to some inane “ music”. Sad to experience such dreadful non existent service. Having been a customer since the Company started! ”

- Anonymous

“ Picked up my Vertuo Pop+ machine this afternoon at Markville Mall. Great service from Kayla. Informative and very helpful. ”

- Matthew Chiang

“ Customer service in Nespresso Trafford Centre was excellent. We were served by Bilal Sheikh who was very helpful and has a lovely cheerful manner. ”

- Anonymous

Nespresso Reviews

Customer Service - Good