Nespresso Reviews

1.8 Rating 409 Reviews

17 %

of reviewers recommend Nespresso

Company Reviews

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Metrics

1.8

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone

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Helpful Report

(3 weeks ago)

You can contact Nespresso by Live Chat and Telephone.

Helpful Report

(3 weeks ago)

75.32%

Industry Average

“ Love being a longstanding Nespresso client. Usually order on line. Fast delivery. Love when they have special promotions. Great tasting coffees. Love my VERTUO machine that has been so reliable and easy to use. Best experience visiting the. Espresso boutique on Cumberland Avenue in Toronto. So beautiful . Amazing customer service from Angel and the Nespresso team. With gratitude, 🦋🇨🇦Rosemarie Taylor ”

- Rosemarie Taylor

“ Amazing customer service by Aundrea. ”

- Marian

“ Tried to order online then order Descale kit I ordered 100 Capsules to no avail Tried to call waited 50 minutes listening to some inane “ music”. Sad to experience such dreadful non existent service. Having been a customer since the Company started! ”

- Anonymous

Nespresso Reviews

Customer Service - Good