Nespresso Reviews

2.0 Rating 286 Reviews

21 %

of reviewers recommend Nespresso

2.0

Based on 286 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Nespresso deliver? How long does Nespresso take to deliver? Does Nespresso deliver on time? How is accuracy and good condition of items delivered by Nespresso?

Returns

How is Nespresso returns process?

Customer Service

How can I contact Nespresso? How quickly does Nespresso resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Nespresso.

How do I contact Nespresso?

(1 week ago)

You can contact Nespresso by Email, Telephone and Live Chat.

(1 week ago)

72.81%

Industry Average

“ LOVE YOU Nespresso BUT PLEASE MAKE A SINGLE OR DOUBLE SERVING MATCHA POD!!!!! ALSO YOUR STAFF FROM CUSTOMER SERVICE SECTION ARE LAZY!!!! ”

- Anonymous

“ The customer service has always been superior. I have never had a problem/question that they weren't able to solve or resolve for me. ”

- Loretta

“ I am so impressed with Nespresso's customer service. ”

- Anonymous