Net World Sports Reviews

Name: Net World Sports
Rating: 2.98

3.0 Rating 399 Reviews

50 %

of reviewers recommend Net World Sports

Company Reviews

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Metrics

3.0

Based on 399 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Net World Sports 1 star review on 20th April 2024

BENJAMIN EVERETT SPERRY

Net World Sports 3 star review on 19th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“issues with the courier dealt with promptly and professionally by net world sports. product was as expected and of good quality”

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Posted 3 months ago

“Alex dealt with my inquiry quickly and kindly.”

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Posted 3 months ago

“I contacted World Sports regarding not receiving my order, and after speaking with Sam from customer services, who was extremely helpful managed to sort a new despatch of my order emmediately. Fantastic Service. Peter Wright”

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Posted 3 months ago

“They were a good affordable quality.”

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Posted 3 months ago

“I ordered something in the incorrect size and the customer service I received from the customer care advisors (Megan, Samantha and Alex) was second to none. Concern was dealt with quickly and I was kept updated at every stage. Ideally there won't be a concern but it's pleasing and reassuring to know that if an issue arises its dealt with very professionally. Thank you”

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Posted 3 months ago

“I bought a CosySpa hot tub on the 20th of December from Net World Sports and everything that could go wrong, went wrong! Firstly paid 108 euros for the 2 day delivery. The delivery came in 5 different boxes and the last box of arrived in 9 days actually, so what's the point in paying extra for 'quicker' delivery? Secondly, their website states that the hot tub was UK 220-240V powered but the product delivered was 120V, so now I need to use a voltage converter to get that working. Lastly, and worst of all, the pump in the hot tub came broken, it does not work at all. I've ringed them 4 days and sent a dozen emails, they asked for a video recording, but nothing has been done yet. Essentially I'm 660€ short and have a broken hot tub 19 days after my purchase Order number: S12808426”

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Posted 3 months ago

“Sorted out an error I made with the order very quickly and even added a promotional discount.”

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Posted 3 months ago

“My item was received damaged, I was able to find contact number very easily , which was open till 11pm , my call was answered very quickly and after only a 5 min conversation , they are sending a replacement, best return service I've every had”

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Posted 3 months ago

“Great prompt response”

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Posted 3 months ago

“Great customer service from Sam as the wrong size netball was sent with a netball post that i bought for my teenager for Christmas present who was disappointed..really pleased with the customer support as been sent proper size.”

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Posted 3 months ago

“Brilliant build quality and great customer services via live chat. Couldn't recommend this company more for football gear.”

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Posted 3 months ago

“Great customer service from Sam. One of the poles for my pop up net broke, he sent me out a new set of poles straight away”

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Posted 3 months ago

“Customer service outstanding”

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Posted 4 months ago

“Great customer service. Fast response to my query and resolved as I would hope. Spoke to someone called Dan and he was very helpful. Thank you.”

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Posted 4 months ago

“Ordered 3 items. Next day delivery. When called for discount said we qualified 15% refund immediately. What a pleasure. My boys are going to be thrilled this Christmas TOP SERVICE.”

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Posted 4 months ago

“very happy that I was able to speak to customer service today and they rectified my query instantly. Very impressed with the prompt support and efficiency. Thank you”