Net World Sports Reviews

3.0 Rating 396 Reviews
50 %
of reviewers recommend Net World Sports
3.0
Based on 396 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
2.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Visit Website

Write Your review

Tell us how Net World Sports made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Net World Sports 3 star review on 19th January 2024
Sam N.
Net World Sports 3 star review on 19th January 2024
Sam N.
Net World Sports 1 star review on 18th December 2022
Todd M
Net World Sports 5 star review on 26th April 2022
Mfc
Net World Sports 1 star review on 18th November 2021
Frank
Net World Sports 1 star review on 18th November 2021
Frank
Net World Sports 5 star review on 23rd October 2021
Anonymous
22
Anonymous
Anonymous  // 01/01/2019
BUYER BEWARE….!!! They sent me the wrong netting. I had to pay to ship back to them. I purchased a new net from them right then because I couldn’t wait for the original netting to get back to their warehouse for inspection of net for the refund to be issued. Call 5 days after they received the net and they said they didn’t have it. I said according to UPS. Dacron has it. After many emails of proof showing they accepted it, it magically appeared in warehouse. 2 weeks go by and I get a partial refund for the net. I’m losing roughly $700 over shipping and netting. Josie was the “manager” I talked to and said they wouldn’t do anything about it because I’m getting a “refund” for net but not any of the shipping cost. EVEN THOUGH ITS THEIR FAULT…!!! Do NOT buy from this company..
Helpful Report
Posted 14 hours ago
Excellent service.
Helpful Report
Posted 1 day ago
Had a slight issue with one of my products which I ordered, emailed them the issue and their team (Dan) dealt with it on the same day. Very impressed with their customer service, and products
Helpful Report
Posted 2 days ago
Website easily navigated and great communication from ordering until delivery. Slight issue with a faulty target sheet.... I sent an email late on a Monday evening and the very polite Ellie from customer care had responded before ten and on Tuesday with a very satisfactory solution Great customer service
Helpful Report
Posted 2 days ago
Good quality tennis balls for coaching / club sessions at a really competitive price. Customer service team were very responsive when I contacted them with a delivery related query.
Helpful Report
Posted 3 days ago
Really good delivery. Products good and helpful customer service when needed
Helpful Report
Posted 1 week ago
I made a mistake with my order at 10:10pm and was pleasantly surprised to find Net World Sports were open till 11pm. I called and they answered straight away, an actual person called Meg, she was very helpful and changed the address (which I'd put in incorrectly thanks to autofil). Excellent customer service
Helpful Report
Posted 1 week ago
Delivery was super quick to NZ pre Xmas. Easy to assemble & grandsons love it.
Helpful Report
Posted 2 weeks ago
Slight issue with the ice tub that I purchased, Ellie from customer service dealt with my issue, she was super quick to respond, extremely helpful and resolved the issue by sending out a spare part the same day, I really couldn't of been happier with the service, will highly recommend this company to others and will certainly be a returning customer!! Thanks again
Helpful Report
Posted 3 weeks ago
Ordered a volleyball net with poles for my school and the package did not come with the hardware to put it together. I asked if they could ship the nuts and bolts to put the poles together and they said they would. I never received the package with the hardware. I contacted the courier they said it was delivered. The mail person at my school said it was never received. Called back to NetWorld to see if they could send the hardware again and they refused and sent out to a request to the courier instead even though they already did that the first time.
Helpful Report
Posted 1 month ago
The exercise bike arrived damage from the couriers so we emailed Net World and they arranged for it to be picked up and sent a replacement very quickly. All the staff (Alex, Beth, Megan amd Ellie were polite and kept us up to date. Very pleased with the replacement bike.
Helpful Report
Posted 1 month ago
Great price, reasonably quick delivery. We got enough net to wrap around three sides of a carport to keep hockey pucks in. It works great!!
Helpful Report
Posted 1 month ago
Shipping cost was a little high but delivered on time. Product is good however one of the velcro straps quit working properly after the 3rd use so the unit is not as a secure as it should be.
Helpful Report
Posted 1 month ago
Shipping was efficient and reliable, pinnies are true to size and accurate to website description. Will definitely order other products in the future as needed.
Helpful Report
Posted 1 month ago
Had a fault with a couple of goals ,contacted Networld and spoke with Alex who gave a quick swift resolution and was very helpful. Strongly recommend Networld I will definitely be using them alot more .
Helpful Report
Posted 1 month ago
The equipment arrived damaged and then the replacement wasn't correct. I had to conjure up my own solution. Eventually got there, but I was told we'd get a discount off our next order, but never heard anything back.
Helpful Report
Posted 1 month ago
As described. Ordering, shipping, set up was easy. Happy with purchase.
Helpful Report
Posted 1 month ago
Son is very happy with ball. As described and shipping was good. No issues.
Helpful Report
Posted 2 months ago
The product was exactly as described and shown in the picture. My son absolutely loves it. The shipping was fast. The customer service was great.
Helpful Report
Posted 2 months ago
Great goal, delivered as stated. Super happy with purchase
Helpful Report
Posted 2 months ago
Net World Sports is rated 3.0 based on 396 reviews