Net World Sports Reviews

Name: Net World Sports
Rating: 2.95

3.0 Rating 419 Reviews

49 %

of reviewers recommend Net World Sports

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Metrics

3.0

Based on 419 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Net World Sports 1 star review on 17th July 2024

Anonymous

Net World Sports 1 star review on 16th July 2024

Heather

Net World Sports 1 star review on 20th April 2024

BENJAMIN EVERETT SPERRY

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service. Very good quality metal goal, given the price. Easy to assemble and move around once assembled.”

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Posted 5 years ago

“Great goal! We bought 2. Our son is practicing every day in the house( it's winter outside) and moves them anywhere he likes.They are so light, sturdy and steady!”

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Posted 5 years ago

“Great product, reliable ordering and delivery, awesome customer service! My son wanted/needed this and it was harder to find than we thought! This picky, intense, 'soccer'/futbol player was as happy as can be and used it EVERY DAY!”

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Posted 5 years ago

“Ordered 2 goals for my son which arrived very quickly. Product is great quality - very impressed!””

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Posted 5 years ago

“I ordered a full size whiteboard from you all and its amazing! Solid product and we couldn't be more happy with it.”

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Posted 5 years ago

“Purchased a set of goals for our primary school. Was so happy with their product and service ordered again from them. Kids love them and have been used constantly for almost a year and they’re still in their original quality condition. Very happy!”

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Posted 5 years ago

“Extremely happy! Came in plenty of time, very easy to assemble. Got this for my sons 7th Birthday, he was over the moon.”

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Posted 5 years ago

“Had to return one item out of a few orders if received and it was so easy to make with excellent customer service and communication. Straightforward and easy. Would definitely purchase again. Highly recommended this company especially for football training gear.”

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Posted 5 years ago

“Professionali, efficienti, cordiali e qualità dei prodotti ottima. Spedizione velocissima ed efficiente. Consiglio a tutti l'acquisto.”

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Posted 5 years ago

“Ordered a goal for my son which arrived very quickly. Product is great quality - very impressed!”

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Posted 5 years ago

“Used this company a few times now, always really friendly staff, products have always been great and delivery is quick.”

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Posted 5 years ago

“Fantastic customer service - order arrived in NZ quickly, and the goals were exactly what we were after... we had an issue with one of the frames, and customer service immediately dispatched a replacement at no cost. Cheers guys!!”

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Posted 5 years ago

“horrible customer service. CHarged me 50 extra dollars for shipping”

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Posted 6 years ago

“Misleading business practices. Products ordered through an Australian website then incurred import duties. NWS responded by saying this was disclosed in the t&c’s which aren’t available to you until after you place the order. Australian contact details for the company On the website appear to be just dummy details. Do not deal with them.”

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Posted 6 years ago

“Really happy with the service. Had a few questions about the goal and they were answered quickly. Goal arrived next day. Thanks!!”

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Posted 6 years ago

“My message to NWS: Hi I made an order through you and am dissatisfied. Speaking with the named representative on Monday I arranged for two goals to be shipped next day service. On Tuesday I cross-referenced with your courier (Hermes) who advised they hadn't event received the goals yet. They didn't arrive till Thursday and if I had known you were sending standard delivery I would have not made the order. Please can you confirm that the goals were sent next-day or what went wrong? I contacted your rep on Tuesday and was told - "I'll check it out and call you within 10 minutes" - that didnt happen On Weds I called twice and asked to speak to the same person but was asked to leave my number so they could call me back - the call back didnt happen.”

Helpful Report

Posted 6 years ago

“Unfortunately, I have to give a star to post this review. I would like to give zero stars. I ordered two large 7x21 soccer goals with wheels and paid for expeditied shipping. Partial shipment was received two weeks late. They refuse to refund my money for expedited shipping. I am wanting to return the boxes I did receive since it is now 4 months later and I still don’t have all the parts. UPS documents show that boxes are still being held in customs. UPS and FedEx have emailed me, the purchaser, because there was missing information on my packages and they were trying to get in touch with Net World Sports and they were unresponsive. In order to figure out what I was still missing, Net World asked that I open the boxes, read the directions, and figure out what parts I was still missing. I was unwilling to do that and wanted to return the boxes. They provided the labels but I was going to have to pay for shipping, hire someone to help me transport boxes to UPS, and rent a truck to transport everything. I am unable to lift boxes that contain parts for goals that are 7x21 and given the size of the boxes, the don’t fit into a standard car. Even though they broke their contract by not delivering by the day I paid for it to be delivered, their lack of response to UPS and FedEx which further delayed the delivery, they want to still hold me to the contract that they broke. The solution they offered me is the same - rent a truck, hire someone to help me, pay for shipping, and I would only be refunded 40% of my money. I filed a claim with my credit card company and Net World Sports provided fraudulent documents. These goals were for a soccer tournament for our community. I called prior to the purchase to make sure I would get them in time for the tournament. That was in May. It is now September and I still don’t have everything. I have to file a lawsuit to get my money back. It is a total nightmare and no matter how desperate you may be to purchase equipment from Net World Sports, don’t do it.”

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Posted 6 years ago

“I ordered goal posts for my sons birthday when he opened them they had sent 4 lots instead of 2. I rang to ask if I could return the extras they had sent and spoke to a very rude and arrogant individual called Josh. He said due to there return policy they would not provide a refund. This company is a scam they obviously double up on orders and then refuse to refund you. AVOID!!!!!!!”

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Posted 6 years ago

“I ordered a garden cricket set and a garden ball set. I accidentally listed a wrong delivery address but customer service was really helpful immediately corrected the problem. The quality was excellent and everything arrived on time.”

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Posted 6 years ago

“DO NOT ORDER! They offer next day delivery but it’s over 2 weeks and I haven’t received anything. They completely ignore any messages sent to their email or social media. Do not buy anything from this horrible company!”

Helpful Report

Posted 6 years ago

Net World Sports is rated 3.0 based on 419 reviews