Net World Sports have a Customer Happiness Grade of D. Customers love their prices but are unhappy with their delivery and refunds.
“
Good quality tennis balls for coaching / club sessions at a really competitive price.
Customer service team were very responsive when I contacted them with a delivery related query.
”
- Anonymous
“
Great price, reasonably quick delivery. We got enough net to wrap around three sides of a carport to keep hockey pucks in. It works great!!
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- Anonymous
“
Excellent product. Razonable price. Delivery take a little bit long but is ok.
”
- Giuliano zuin
“
Avoid this company. I paid AED 14,477.98 and was promised delivery in 1–3 days. It’s now been 14 days with no tracking number and zero response from customer service. Terrible experience, no communication, and not trustworthy.
”
- Anonymous
“
Ordered Slalom poles paid £9.95 for next day delivery arrived day after next day. Asked for a £9.95 refund was told yes over the phone. I received £2.00 and a sad excuse saying they cant refund me what I paid for absolute joke and a rip off. Dont offer and charge next day delivery if you cannot deliver.
”
- SLD
“
Still hasn't arrived eventhough we nearly paid £7 delivery fee for 2-4 working days and it has been over 8 days since I ordered it.
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- Anonymous
“
Ordered Slalom poles paid £9.95 for next day delivery arrived day after next day. Asked for a £9.95 refund was told yes over the phone. I received £2.00 and a sad excuse saying they cant refund me what I paid for absolute joke and a rip off. Dont offer and charge next day delivery if you cannot deliver.
”
- SLD
“
Terrible experience. Their solo return trainer and goalkeeper react ball do not do what the videos demonstrate. Sent them the videos of how they are nothing like their videos. They would not provide a refund or credit.
”
- Anonymous
“
Whilst they will refund you if you return the items or alternatively accept a 10-20% discount on the damaged item (i.
”
- Dom
“
Super service in app respects. Alex also helped me claim a discount I had missed entering into the coupon box. Highly recommended
”
- Anonymous
“
Great service as always
”
- Anonymous
“
Perfect service from Alex who went above and beyond most companies. A credit to your company, thank you
”
- Lisa Moore
