Netcetera Reviews

Name: Netcetera
Address: The Dataport, Ballasalla
Rating: 3.84

3.8 Rating 67 Reviews

70 %

of reviewers recommend Netcetera

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03330 439780

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Location:

The Dataport
Ballasalla
IM9 2AP

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Netcetera 2 star review on 11th August 2023

Adam Jones

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top notch hosting company -fast helpful support.”

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Posted 7 years ago

Thank you for the fantastic review Ray - will pass on to the 24/7 Tech Team!

Posted 7 years ago

“I am really enjoying Netcetera hosting. After trying out lots of other hosting companies, you seems to have the best customer service by a long way, and all the features I need. Shared hosting is very fast, and the control panel is comprehensive with loads of features. Thanks!!”

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Posted 7 years ago

Thank you so much for your review - glad to hear all the positivity! Wishing you every success

Posted 7 years ago

“I bought an SSL certificate. Purchasing is painless, and only takes a few minutes. My difficulty is installing the certificate, which is something I can never do. However, I simply raise a trouble ticket and the support team are quickly on the case. Within 10 minutes I hear from the certificate signing authority, and approve. The support team then installed the certificate for me. Many thanks.”

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Posted 8 years ago

Thank you David - great to hear it is all working out so well for you!

Posted 8 years ago

“This is my second time using netcetera and the reason I returned is the excellent service. I cannot rate highly enough the service provided by these guys, it's fantastic and I would have no hesitation recommending them to anyone.”

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Posted 8 years ago

Lovely to hear such a positive review Bryan! Thank you

Posted 8 years ago

“excellent support as always”

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Posted 8 years ago

Great to hear Tom - will pass on to the team - thank you!

Posted 8 years ago

“We have several servers from Netcetera and they network connectivity is top notch - great uptime and speed is never an issue. Tech support is knowledge and quick in replying - which is a bonus. We would highly recommend Netcetera.”

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Posted 8 years ago

“Had a little trouble at first, but it was completely my own fault and they helped me solve problems quickly. Very pleased.”

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Posted 8 years ago

So glad to hear all is going well Gustav! Thank you for your kind words :)

Posted 8 years ago

“I have used Netcetera for shared hosting and domain name creation for several years now. They have helped my business grow and have always been very helpful and supportive. I particularly like that their technical support is UK based and that they always respond quickly and have always solved any of the problems that have cropped up. I will continue to use Netcetera for these services for the foreseeable future.”

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Posted 8 years ago

Thank you so much for your glowing review Dawn! Glad to hear we are making a positive difference to your business... best wishes, Steve

Posted 8 years ago

“My order was taken and processed quickly and efficiently. No complaints.”

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Posted 8 years ago

Glad to hear Grant - many thanks for the feedback!

Posted 8 years ago

“We put several racks into Netcetera, basically a complete corporate back-end. They could not have been more professional, helpful, responsive or friendly. All the team were an absolute pleasure to deal with, and nothing was too much trouble so they matched our requirements 100%.”

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Posted 8 years ago

Lovely to hear such positive feedback Steve - will pass on to all the team. Thank you for your business!

Posted 8 years ago

“Cannot fault this company - Simon on support helped me with some issues I was having with my Reseller Package. He was extremely helpful and knowledgeable and fixed all issues for me with 30 mins - very impressive.”

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Posted 8 years ago

“Everything has been smooth with Netcetera, we've had one query and it was answered immediately by support (at 11pm!). Hosting has lots of juice and our website is noticably faster than our previous hosting.”

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Posted 8 years ago

Fabulous to hear Martin - wishing you every success with your online venture! We are always here if you need us :)

Posted 8 years ago

“I found it very simple to make my purchase, the process was easy to follow and much quicker than other websites I'd looked at providing a similar product. I will soon be going back for the next purchase without any concerns over support and customer service.”

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Posted 8 years ago

Thank you so much for leaving Netcetera a review Steve! Great to hear that you're happy with our support and customer service. Please let us know if we can be of further assistance in the future. Kind Regards, Davide

Posted 8 years ago

“I've had to contact the tech support team on a number of occasions when trying to migrate my site from another hosting company and they have been brilliant. Looking in to issues and trying to help, offering suggestions and giving a first class service.”

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Posted 8 years ago

Thank you so much for leaving Netcetera a review Owain! So good to hear how happy you have been with our service. Please let us know if we can be of further assistance in the future. Kind Regards, Davide

Posted 8 years ago

“Friendly and helpful staff. Extensive range of products and services.”

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Posted 8 years ago

Thank you very much for leaving us a review Patric! It is great to hear how happy you have been with our service. Please let us know if we can be of further help. Kind Regards, Davide

Posted 8 years ago

“Quick and reliable service!!”

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Posted 8 years ago

“I have several cloud servers with Netcetera and have no complaints, quick response to support tickets, and friendly knowledgeable staff.”

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Posted 9 years ago

Thank you for the positive feedback - glad to hear all going well for you! Best regards Mark

Posted 9 years ago

“Great server performance for a very reasonable price. Good customer support. The only tiny minor irritation is the occasional sales pop-ups when logging in, and having to scroll down the client account landing page to access the shortcuts. Very good hosting service overall.”

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Posted 6 years ago

Hi and thank you for taking the time to write a review. We're pleased to hear that you're happy with the service we have provided for you and we will certainly take on board your feedback regarding the client area. We are actually in the process of making some improvements which will benefit all of our valued clients. Thanks for choosing Netcetera and we hope we can continue to provide you with a reliable hosting solution for many years to come.

Posted 6 years ago

“A misunderstanding of a domain registration, lead to a rather drawn out support issue, however a resolution was reached. A company interested in learning how to improve service from their customers.”

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Posted 6 years ago

Hello and thanks for your feedback it is always appreciated to hear reviews, positive or negative as it is a way we can strive to improve our customer service. Having looked at your domain order it was activated on the same day. An email was sent to verify ownership which was sent by the registry. You may have not realised but you need to click the link on this email to validate the address. It is quite an easy error to make but if you do need any further assistance we would be more than happy to help.

Posted 6 years ago

“The process of purchasing two new domains, plus a home hosting package, has been mostly satisfactory, although partly frustrating. Satisfactory, because all is working as I'd hoped and the support I have received from Netcetera (mainly through live chat) has been excellent. I particularly appreciate being proactively advised on the correct hosting package for my needs. Slightly frustrating because your services are so large and sprawling, and have changed so much over the years, that I always seem to be playing catchup. However, overall I find Netcetera good value and very supportive.”

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Posted 6 years ago

Thanks for your review Peter. Your honest feedback is much appreciated. We fully understand that things can be a little frustrating at times but please do not hesitate to make full use of our excellent Live Chat Support, our friendly team are available 24/7 to help. Your comments are appreciated and we will always take on board ways we can improve and make things better.

Posted 6 years ago

Netcetera is rated 3.8 based on 67 reviews