NewYorkDress Reviews

4.3 Rating 21,428 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How do I contact NewYorkDress?

Helpful Report

(2 weeks ago)

You can contact NewYorkDress by Email, Live Chat and Telephone.

Helpful Report

(2 weeks ago)

97.63%

Industry Average

“ Thankyou for the quick service. Great communication. Dress is beautiful. ”

- Jenna Tere

“ This is my second year purchasing from NYD for my annual gala. Both year, the dress look absolutely fabulous. The customer service is 10 out of 10. I would definitely recommend NYD to my friends and family. I loveeeeee NYD. ”

- Anonymous

“ Great customer service! They called me immediately to let me know that a particular size was sold out and worked with me determine my right size and went the extra mile to ship the dress by 2-day UPS due to time constraints on my end. Received many compliments for the dress. ”

- Anonymous

NewYorkDress Reviews

Customer Service - Good