Next Reviews

3.5 Rating 1,344 Reviews

62 %

of reviewers recommend Next

Company Reviews

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Metrics

3.5

Based on 1,344 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email, Telephone

Email:

info@next.co.uk

How do I contact Next?

Helpful Report

(2 weeks ago)

You can contact Next by Email and Telephone.

Helpful Report

(2 weeks ago)

65.63%

Industry Average

“ Received outstanding customer service from Sarah at the Oxford Street (0123) We had an issue with our wallpaper order and even though the card payment systems were down, Sarah took the time to assist us to resolve the issue and exceeded our expectations by going above and beyond to rectify the issue where others may have brushed us off in that situation. ”

- Robert Meah

“ His professionalism, excellent customer service skills and expertise on recommending the correct size for my 3 piece suit was outstanding throughout. ”

- Anonymous

“ Glynn who delivers for Next is brilliant always on time lovely and pleasant. By far the best delivery service Next has ever had. ☆☆☆☆☆ ”

- Grove Avenue South Kirkby wf9 3ph

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Customer Service - Average