“Day time robbery, I have to return my order and tracking shows has been received by Nike, they don't give my money back because the parcel can not be found in a warehouse”
“"The jordan that I had previously ordered arrived without a hitch. I bought three more because they fit nicely and were quite comfy to add to my wardrobe. Amazing selection, simple ordering, and straightforward payment. I've long been a firm supporter for their goods. I was unable to purchase it since it was too pricey and somewhat outside of my price range, but fortunately I had this coupon "black friday sales" from dig my cart to join the crowd. quality 11/10”
“Placed an order online for 4 pair of shoes. They gave a delivery date of Saturday. Never got my order. I called customer service. They said my order was split up. Then a order was delivered on Friday to my unit at a red door. My door is white. Then they said the order wasn’t delivered it was just showing that. So I got refunded for that part of the order. My second part of the order was now supposedly gonna be delivered Monday. Here it is Monday and no package. Said a label was created but no order. So the kids went to school without their new shoes no thanks to Nike. Customer service sucked. Never again”
“Rakastan tätä myymälää, siellä on aina hyvää palvelua ja erinomaista asiakaspalvelua, laadukkaita vaatteita.
Kaiken kaikkiaan suosittelen tätä kauppaa”
“I enclose a screenshot of my three previous purchases, none of which were ever dispatched and am struggling to come to terms with why I was singled out or discriminated against by a company of your magnitude, I initially purchased these trainers on the 18th of July with an estimated delivery date on my daughters 21st birthday on the 23 rd of July, The disappointment grew when I phoned up having not received any deliver updates only to be told the product had been returned by the courier, I was saddened but repurchased after being told the refund could take up to 8 days, I waited and still nothing on the 27th and 29th then I was told the courier was uncontactable and wasn't responding and that a new order would be made, I showed faith only to be further disappointed, I phoned Nike on multiple occasions requesting a manager or someone with some authority contact me and explain this unfair and painful experience I have needlessly have had to undergo, still nothing, still no response as I am not worth an explanation, suddenly and without warning on the 14th of August, almost 1 month after I ordered the trainers I got an email saying I'd been refunded, no explanation, apology or apology.
PLEASE KINDLY BE HUMAN AND RESPOND.
07973212750”
“WORST CUSTOMER SERVICE EVER!
Don't even know where to begin. Suffice to say that if you get sent the wrong shoes, good luck getting your money back. Agents barely speak English and couldn't care less. Good riddance to Nike. I'd rather go barefoot!”
“i USED to buy exclusively Nike but not anymore. I purchased a pair of sandals on sale for about $28 directly from Nike. They did not fit Unfortunately so i went online to return and print the return label they provided. Much to my surprise when i went to the UPS store with the box and return label it was not a pre paid label i would have to pay $26.54 to return them! What a crock of ...... that is! I would have paid twice as much for a pair of shoes that did not fir. So i told the UPS gal just put a free sticky note on them or toss them!!! Never a Nike customer ever again.”
“Bad Online Service!
I would not recommend Nike. It was very difficult to get service. Finally after 3 days of trying and being put on hold for over 40 minutes, and having it disconnected several times, I got service.
I am surprised such a big company, with an online presence, has such bad service.
I have not purchases my shoes, and will not!”
“As a 47 year old who’s been wearing Jordan’s since 10 with over 60 pairs of Jordan shoes alone I’m disgusted with how hard it is to get a pair now when I use to get them in the sales section of most shops but with the way Nike is run now is an absolute shambles… I won a pair of £180 Jordan’s which said we’re being delivered but after a week or so never arrived Nike apologised and told me I was lucky there still had my size and sent a pair which arrived next day then a week later I ordered £300 worth of Jordan clothes again after a week didn’t arrive I called Nike and was told they would look into it… another week passes and I get a call saying I will get a refund in 9 days time ?? So you keeped my money for 3 weeks sold out all of the items I bought over 2 weeks ago absolute joke!!! Congratulations my family are happy that’s the last time I’ll be buying anything from Nike again after 37 years and the woman on the phone finishes with sorry we lost your order twice in a month is there anything else I can do for you today? What a joke”
