“Ordered from NoBull a few times, each time it’s the exact same story.
Order. 12-18 hours later “your order has shipped”. 7-14 days later it finally actually leaves their warehouse for UPS. Wait another 5 days for UPS and the gear is used or fits poorly. Wish they followed their name in terms of shipping and true to size fit.”
“My package arrived to Las Vegas on 2/21/2022 at 9:13 pm and as today 2/23/2022 at 3:52 pm hasn't been delivered, is ridiculous that my package has been all around Vegas for 42 hours with the risk of getting damaged, there is a lot of room to improve how you do your business, is going to be hard to me to consider using your services in the future. 1ZX85A49YW72012661
Order#202975268
No bull should no bull on shipping and consider something else besides UPS”
“Looks like I should have taken a look at these reviews before I purchased my shoes… with this many bad reviews about the same complaints; you’d think NoBull would be paying attention to their ratings and taking a good hard look at their customer service practices by now, eh?
I ordered a pair of shoes and realized I hadn’t applied my discount code before my card was charged. Emailed the company less than 24 hours later, prior to receiving an email that the order had been shipped, and was told “ooooh, yeah… sorry, we just don’t do that…” in so many words… So now I’m forced to wait for the shoes to arrive and then process the return myself, wait for the money to be refunded to my account, then order them again… what a hassle. This definitely doesn’t encourage me to continue being a return customer, which is unfortunate, because I really do like the product. Do better, @Nobull.”
“My mistake for not checking reviews.. they have no local return service and expect customer to return at own cost.
Sizing is not true to size - no bull!
BullS service.. not recommended.”
“Very poor customer experience. The items shipped slow. One item had to be returned. The return experience is painful and flawed because it requires users to type in a URL, enter their order number, and zip code. After checking the information multiple time, the website continues to not allow for my return. Be better, NOBULL.”
“I ordered some training gear 12 days ago, the order is still in pending.
There are mo response from their customer service.
Do not buy anything from this this company!!!”
“I ordered from them. I received the size that ordered, but it was unfortunately not the write size for my foot. I emailed and they responded within a day and had my return processed. I shipped it them back at no charge and received the correct size a few weeks later. Easy peasy. Will definitely be ordered from NoBull again.”
“Full disclosure, I too had a bit of difficulty with my order arriving late.
That said, best purchase of 2021. I have never owned a pair of tennis shoes that felt this good. Also, only have had them a couple if weeks and have had several people compliment them. Can't remember last time anyone complimented my tennis shoes.
Worth the wait!”
“Took over 3 weeks to deliver them .. customer service was hopeless. I tried to change my order 2 minutes after I ordered so I could get a new size and was told I couldn’t so I waited for the shoes to finally arrive and now I’m sending them back and will buy a pair somewhere else.”
“When you buy the shoes, you receive an email that states: ORDERS SHIP WITHIN 1-3 BUSINESS DAYS. 2 weeks later and my shoes have not shipped. I emailed the company 3 times and have asked to get a refund.
They email back saying they can't refund orders.
DO NOT PURCHASE ANY SHOES FROM THIS COMPANY.”
“Absolute trash. They completely screwed my order over. I ordered 8.5s and they gave me a goddamm size 6 and not only that. The shoes were not brand new and they were all scratched up. I Also paid extra for shipping. I will NEVER buy from them again.”
“this company sent me my packages on time and every thing was fine the sizes were just too small for my boyfriend. I returned the items on November 16th and have still not gotten my refund. do not buy from this company if you think at all that you are going to have to return something. I have reached out to them too and not heard back. who knows if I will ever get my 70 dollar refund for them I am leaving this review hoping they will see it and somehow refund me”
“We ordered a pair a running shoes that we didn't love upon receipt. We returned them from NY on October 28th, 2021. They show received at NoBull's return warehouse in MA on November 15th. As of December 2nd, they still have not issued a refund to the credit card that we used to purchase the shoes with. I emailed their customer service department two requesting status, but still no response. Customers should not have to wait five weeks for a refund, nor work hard to get that refund.”
