Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,558 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,558 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“hello, this is Rosalisa✋🏻 i was super satisfied with the order 🩷 everything arrived safely and without damages. this was my first order, so after this i'll surely continue to buy my favorite merch and products here!!!”

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Posted 4 months ago

“Perfect!!! It arrived quickly and was super protected. It even came with a sticker and a card with my name on it 🥺 so cute!”

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Posted 4 months ago

“Amazing and everything was super fast!”

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Posted 4 months ago

“Very kind and nice Service.”

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Posted 4 months ago

“I LOVE IT!”

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Posted 4 months ago

“amazing costumer service and super fast delivery!”

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Posted 4 months ago

“Amazing store! I bought BTS PTD Live as a pre-order. Amazing condition, everything was inside and now I am enjoying my new album! The packaging was a bit damaged but it was by mistake of the postal store.”

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Posted 4 months ago

“I like how i got an email about the whereabouts of my package and package updates. I really liked receiving the box the way it came too: Nolae type, bubble plastic to protect the contents, etc. I'd give 10/10 stars, because i'm just really happy with my order as well. With a total of 9 week days waiting and one/two shipping days, it's an order that was delivered within the promised delivery time and i like that even more. I didn't have to wait too long, which i like!”

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Posted 4 months ago

“Quick delivery, good service!”

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Posted 4 months ago

“Ty soooo muchhhh amazing stuffff”

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Posted 4 months ago

“Heel snel geleverd!”

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Posted 4 months ago

“Colis bien emballé et commande complète. 1ere achat chez Nolae et sûrement d'autres à venir. Merci beaucoup”

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Posted 4 months ago

“The packaging was very good and secure. The delivery was fast and communication was very good.”

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Posted 4 months ago

“Bei Pre-Order Artikeln kommt es bekanntlich immer zu einer gewissen Wartezeit bis Lieferung. Das Nolae-Team hält einen mit kurzen Infomails aber super auf dem Laufenden, sodass man nicht Gefahr läuft, dass etwas in Vergessenheit gerät. Klasse Service!”

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Posted 4 months ago

“I recieved my order. The customer service is excellent! Thank you”

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Posted 4 months ago

“Thank you very much ! 🫶”

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Posted 4 months ago

“Really good update about my order. The packages are always in very condition.”

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Posted 4 months ago

“The best! ❤️”

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Posted 4 months ago

“¡Perfecto! Todo el proceso estuvo genial. Confiable y super sencillo, hay una variedad infinita de cosas por comprar. Mi hija quedo ultra feliz y eso me hace sentir mas feliz a mi =) Mil Gracias por todo el esfuerzo equipo ¡Son Increibles!”

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Posted 4 months ago

“Need to improve order processing time for non-preorder items. 12 days to process is quite long. Then on top of it is the 2-day handover to courier. 14-days that is within the control of the seller.”

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Posted 4 months ago

Nolae is rated 4.7 based on 1,558 reviews