Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,559 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would be happy with my recent purchase but I still haven’t received it.”

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Posted 1 year ago

Hi!~ Thank you for your honest review and we apologize for the longer wait. Unfortunately, processing and shipping Stray Kids pre-orders take longer than other items since the demand is especially high. That is the reason why we always advice a much later shipping time in our product description despite the release date. We will try to improve our service for the future. Best regards Nolae Team

Posted 11 months ago

“Packed well no damages :)”

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Posted 1 year ago

“Great price and such a fast delivery !”

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Posted 1 year ago

“Sono davvero soddisfatta dell'acquisto fatto. Arrivato tutto in ottime condizioni.”

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Posted 1 year ago

“A perfect way to shop merch from Korea in Europe”

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Posted 1 year ago

“Köszönöm nagyon elégedett vagyok a termékkel🥰🇭🇺”

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Posted 1 year ago

“Super Service, alles perfekt angekommen. Super Team...kann ich nur weiterempfehlen. Jederzeit wieder..dafür ***** 5 Sterne.. Wünsche dem ganzen Team ein gutes und erfolgreiches Jahr 2025.. Ganz liebe Grüße Neela aus Deutschland *Saarland*”

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Posted 1 year ago

“It takes a little while to ship, but I've always been very satisfied with my purchases through Nolae. One time I couldn't receive a POB, but I don't think it was due to Nolae's fault.”

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Posted 1 year ago

“The shipping is quite costly but the service is top tier! I’m very happy with nolae.”

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Posted 1 year ago

“Well-packaged items (outer box of album was slightly bent but it's not very noticeable), fast shipping considering it was the holiday season, love the cute additional animal stickers :)”

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Posted 1 year ago

“The items are always in great quality. Also usually pretty quick with sending the goods. Everything's been amazing so far :)”

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Posted 1 year ago

“There were scratches on one of the three albums. It was not the box in which the albums were transported, but the product itself (the one under the transparent film). The film itself looked undamaged, so it seemed to me that the album was originally made with a defect or damaged at the place of manufacture and wrapped in film by the manufacturer. Unpleasant.”

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Posted 1 year ago

Hi!~ Thank you for your honest review and we apologize for this issue. Please feel free to reach out to info@nolae.de and we will surely find a solution. We will try our best to improve our service for the future. Best regards Nolae Team

Posted 11 months ago

“No complaints whatsoever, overall everything is fine,s&h, packaging, prices and quality.”

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Posted 1 year ago

“Great quality product, fast delivery :)”

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Posted 1 year ago

“Ich liebe Nolae. Ich hab schon paarmal hier bestellt und wurde nie entäuscht auch bei den Mystery Merchandise sachen ist immer etwas dabei was einem Gefällt.”

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Posted 1 year ago

“Jedes Mal spitze. Schneller versandt, super Kommunikation.”

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Posted 1 year ago

“Nolae always got my back! Great variety of items i am interested in and they always deliver it packaged well and arriving without issues. They also take care of their customers and their wishes well :)”

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Posted 1 year ago

“I love buying from Nolae because they have the best prices and fast shipping”

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Posted 1 year ago

“Everything comes well packaged, you also get cute stickers with every order :) Great customer service and ordering is very easy. No complaints”

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Posted 1 year ago

“i love yall sm omg, honestly best kpop shop EVER 🫶”

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Posted 1 year ago

Nolae is rated 4.7 based on 1,559 reviews