Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,558 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,558 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Schnelle Lieferung/ Top Qualität. Sehr freundlicher Kundenservice. Bestimmt nicht zum letzten Mal bei euch bestellt!”

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Posted 3 months ago

“Excellent. Fast delivery and great service.”

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Posted 3 months ago

“Everthing went well! Delivery was fast and payment was easy too”

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Posted 3 months ago

“everything has been great so far.”

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Posted 3 months ago

“Very nice site, could be a bit more organised”

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Posted 3 months ago

“Super, bin zufrieden.”

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Posted 3 months ago

“Came in good quality, not damaged and didn't take MONTHS to ship”

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Posted 3 months ago

“thank you that you bring k-pop to Europe”

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Posted 3 months ago

“The website is very easy to navigate and you can easily find the artist/album you're looking for. The delivery was quick (to The Netherlands) and everything was packaged very nicely.”

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Posted 3 months ago

“Very good service and fast delivery.”

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Posted 3 months ago

“shipped just in time! really liked the stickers they put in, and the package was carefully crafted ❤️”

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Posted 3 months ago

“Ordered some Korean album band for my daughter. Got delivered as promised and points for the updates on packages. Will order again”

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Posted 3 months ago

“Website very clear and simple, a lot of limited products that is difficult to find elsewhere. The owners are really nice. 🥹🫰🏼”

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Posted 3 months ago

“I bought the Skz Karma Accordition Hyunjin ver. and a Joohoney Lights album for a friend and was honestly surprised by the quality of the package, the product came out in perfect condition and was all included. The Karma album was a preorder so I waited almost 2 months but it's pretty normal with preorder items. I always got my albums by korean site bc they're cheaper but the shipping+ taxes always end up takin away double the price of the product so even tho items are a lil more expensive on Nolae there are no additional taxes and for in-store items they get max 10 days to arrive. Would probably buy again from Nolae”

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Posted 3 months ago

“I like that they were very professional and very precise and the shipment was very good. The packaging was good. It came in time. I am very pleased and for sure every K-pop thing for my girls I will buy there.”

Nolae 5 star review on 23rd September 2025

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Posted 3 months ago

“Easy to navigate”

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Posted 3 months ago

“All came as I was expecting, nothing came damaged. Very happy with it.”

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Posted 3 months ago

“It was a good experience. It arrived sooner than expected, considering the distance, and in perfect conditions. I also liked the extra stickers and the card with my name in korean on it from Nolae. I could feel the care in the way you treat your customers. I'm going to buy again for sure :)”

Nolae 5 star review on 17th September 2025

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Posted 3 months ago

“Very Good!!”

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Posted 4 months ago

“It came very well packaged. Since it was a preorder it took a long time before it was actually shipped of course, but once I got the email saying it was en route it came within a week (which I didn't expect since I don't live in the same country). So no complaints here!”

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Posted 4 months ago

Nolae is rated 4.7 based on 1,558 reviews