Noon Reviews

1.4 Rating 1,855 Reviews

8 %

of reviewers recommend Noon

1.4

Based on 1,855 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How quickly does Noon resolve customer queries?

Helpful Report

(4 years ago)

Greater than 42% of reviewers feedback is Noon takes over a week to resolve customer queries.

Helpful Report

(4 years ago)

69.63%

Industry Average

“ I ordered from Noon many times. One of the things I bought was an IPad. I checked the legitimacy of the IPad by processing its serial number at the Apple Store. The product is in fact genuine. Therefore, I don’t believe that they sell fake products (as some claim). I can’t speak for other people, or their experiences though. My only issue is that I once had a not so great customer service experience. ”

- Anonymous

“ When I reached out to customer service they told me that delivery guys aren’t allowed to get into buildings. ”

- Anonymous

“ Except my last experience i had a very good experience with Noon.i like their customer service,delivery and return back time is very fast.they should work on quality and their quality control team need alot of improvement. ”

- Ihtesham ulhaq

Noon Reviews

Customer Service - Average