NordLayer Reviews

Name: NordLayer
Rating: 4.73

4.7 Rating 173 Reviews

94 %

of reviewers recommend NordLayer

Company Reviews

Questions

Metrics

4.7

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat

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Email:

support@nordlayer.com

Location:

16192 Coastal HWY
19958

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NordLayer 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nord blocks common business websites, one of which is Smartsheet.com. Amazon will block Nord (and other VPN's). We use Smartsheet in our business. The interaction with Nord's customer service is what caused us to take our business elsewhere. JayzTwoCents Youtube channel has a video regarding this same issue.”

Helpful Report

Posted 3 years ago

Hello Aaron! Thanks for the feedback. Our optional feature of ThreatBlock prevents access to sites flagged as malicious to protect you and your employees. To open the webpage in question, simply turn off ThreatBlock on your NordLayer app temporarily.

Posted 3 years ago

“Last version (2.0.2) wrecked carnage on my pc. I had to create another windows account to discover that TAP driver is all messed up and it cannot establish TCP/UDP connections anymore, only IKEv2. With it, P2P performance is appalling. Support is all but good. They don't know anything other than to say you to uninstall and install again. If this was not business solution, I would be long time gone.”

Helpful Report

Posted 3 years ago

Hello and thank you for your honest review! TAP driver issues are mostly resolved by simply reinstalling the app, that is why Customer Support encouraged you to give it a go. We informed our Windows app developers about your feedback and they'll be looking into it.

Posted 3 years ago

“I contacted NordVPN last week to add a new IP to the whitelist. I never heard back as to whether or not it was added.”

Helpful Report

Posted 3 years ago

Hi, Vinay. Thanks for getting in touch and please accept our apologies for any inconvenience you have experienced. The action has been completed and we hope you have a smooth time with our product. Stay safe!

Posted 3 years ago

“Can you make it possible for us to download our own invoices on the management portal without having to email support to request an invoice.”

Helpful Report

Posted 3 years ago

Hey, Phillip. Thank you for the feedback, we hope to implement this feature soon, our devs are working on it! We appreciate your patience.

Posted 3 years ago

NordLayer is rated 4.7 based on 173 reviews