NordLayer Reviews

4.7 Rating 175 Reviews
94 %
of reviewers recommend NordLayer
Read NordLayer Reviews

About NordLayer:

NordLayer provides flexible and easy-to-implement cybersecurity tools for all businesses developed by the standard of NordVPN.

Visit Website

Email:

support@nordlayer.com

Location:

16192 Coastal HWY
19958

Write Your review

Tell us how NordLayer made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Thanks the nordLayer
Helpful Report
The VPN service is good and the support replied on time. Only issues is that it takes a while to effectively been connected to the VPN. It seems there is a short delay between the UI saying your are connected and the effective connection. We experienced this issue many times, so be careful and wait some time before navigating or calling services behind the VPN. Connection from the CLI on Linux, you can clearly see this delay due to the gateway list to be downloaded (after you connect), with a sleep of at least 20 seconds you can be sure the connection to the gateway will be effective, hence navigating behind the VPN.
Helpful Report
Great customer support, Very helpful. Tom was very helpful and help me to fix my SSO connection with Azure.
Helpful Report
Great support, but kind of expensive, or at least for me
Helpful Report
I was having trouble installing due to my antivirus but Alfie from support was very patient and no second thoughts to help me set it up one by one. Appreciate it. Excited to use the app :)
Helpful Report
Support Team is super fast and fixed my issue in just a minute. Awesome peops!
Helpful Report
Happy with the service, pretty stable and lot of options to use on different OSes
Helpful Report
Hello, Noe! We're happy to hear that you enjoy our product. Thank you for the positive review.
The customer support team helped me through the connectivity issue.
Helpful Report
Hi! We're happy to hear that our customer support solved the issue successfully.
Easy to use and great customer service thanks
Helpful Report
Hi and many thanks for the kind words!
Easy to use and great customer service thanks
Helpful Report
Der Service ist top. Was noch fehlt ist die automatische Bereitstellung von Rechnungen zum Account.
Helpful Report
Clarified confusing wording on admin panel
Helpful Report
Hi, we're happy to hear that!
Hello, I'm rather pleased with the support of Nord VPN, the reaction to chat or mail, is always prompt. There was a case of no or late payment from our side, therefore the service was stopped, as a customer I would have like an upfront message on this.
Helpful Report
Hello, Hans. Thank you for the constructive feedback and apologies for the inconvenience! We’re happy to announce that faulty payment email notifications were implemented this week, which will help prevent future issues in cases such as yours. Thank you for helping us keep businesses around the world safe!
It's a great product. As soon as "Split-tunnelling" is available to NordVPN Teams Customers it'll be a 5-star product!
Helpful Report
Hello, Dean. Thanks for the feedback! We really appreciate you getting in touch and for letting us know we met your expectations.
Easy to use for the most part but unable to downgrade the plan. The support was able to help which was great!
Helpful Report
Hello, Liz, we're happy our customer support team resolved your query successfully. We appreciate the comment and thanks for the positive update.
Application is very easy to use. Help chat is very helpful, and fast response. Security function around admin panel could be a bit more strengthen. (For example, the function to monitor the activities of general users (no. of devices installed, their security level), and the security function of administrator itself.)
Helpful Report
Hello! Thank you for the feedback which will help us to improve NordVPN Teams product. We’ll make sure to pass it to our product owners.
Great service as always
Helpful Report
Thank you for your comment!
NordLayer is rated 4.7 based on 175 reviews