“I went to Nordstrom Rack at town and country. I was looking to see to find a jacket for winter. There was one I liked, but I needed a certain size . I met a man buy the name of David . He was happy to assist me and called a couple of stores in the valley and I found one. He also informed me about buying online and it would be sent to my house . I love this store , its better then all the Nordstrom Racks in the valley. The quality is top notch and layout makes it easy . David and Nichole helped me so much to match a certain look . With there expertise and advice I was able to make my decision with confidence. That's service at it's best. Thank you , David and Nichole for making this my favorite store in the valley.”
“Eileen who works at the Rack at Cascade Station has always been cheerful and always easy talk to. She loves her job and likes myself loves clothes. She is truly a bright light at this Nordstrom Rack store!”
“Thank you, Issac, at Southcenter Rack, you went above and beyond for me and my need for reading glasses! I appreciate you! And my new purse, which I found while you were looking for my reading glasses!”
“I went to the Bayshore store looking for an outfit for my son to wear to a friend’s wedding. Jean and Ciope were so helpful! I purchased 2 complete awesome outfits for him! They helped me choose 2 suit jackets, slacks, shirts, ties, and shoes to complete the looks. I could not have done it without their help and my son looked and felt great! Both Ciope and Jean had great suggestions and worked with me to find just the right pieces! Thank you ladies! He wore the second “fit” this weekend to another wedding! 5 stars for going above and beyond!”
“I was shopping for new guests towels so I thought of the Nordstrom Rack at the Tempe Marketplace. I asked a store clerk about where the towel section was, and she took me there. She also had to go into the back room to see if they had more of the towels I wanted, and she came up empty. She then went onto to say the other stores would have them but she offered to get them for me and bring them to Tempe Marketplace Store. I was so overwhelmed with this act of kindness. I then found she was the store manager, and her name is Jody. She brought the true meaning of customer service back into my life and you should be proud of having her in your store. Trudi”
“A few weeks ago, I found my dream flats at Nordstrom Rack in Skokie, IL. - and forgot them outside the fitting room. I called the store the next morning and spoke to Cheryl - who took the time to search the store and put two versions of the shoe on hold - until I could get there later that day. She was so helpful and sweet. And went the extra mile to find them and store them behind the counter. Service like that is so rare these days - and so personal. I wanted to commend her. She is one of the reasons why we love Nordstrom Rack...Please take care of staff like her!”
“Great deals on EVERYTHING! I purchased several shirts and they were delivered quickly. One of them was too big so I returned to my local store. They kindly refunded my money right away. Great customer service!”
