Northover Cars Reviews

Name: Northover Cars
Address: 237 Tankerton RoadTankertonKent, Whitstable
Rating: 4.98

5.0 Rating 460 Reviews

100 %

of reviewers recommend Northover Cars

Company Reviews

Metrics

Info

5.0

Based on 460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01227277367

Location:

237 Tankerton RoadTankertonKent
Whitstable
CT5 2AY

Northover Cars 5 star review on 26th May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a car from Northover cars in March 2022, overall quite happy with them, it's a nice car for a fair price and my trade-in value was acceptable. I turned up with missing documentation on the morning of change over which they sorted for me, at my cost obviously. I must say after sales haven't been as good, I have sent 2 /3 emails that have not been replied to which is disappointing especially given it meant I wanted to spend more money with them! Jason was most helpful and easy to deal with, but I did not warm to the owner of the business. I would buy deal with them again as long as Jason was still there.”

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Posted 3 years ago

“I recently purchased a Mercedes CLK Cabriolet from Northover Cars who took my C220cdi Estate in part exchange. All pretty smooth considering that I changed my mind on which CLK to purchase, as there were 2 available at the time. Lots of help with paperwork - mine has a personal plate which needed swapping over - and took out the 3 year warranty too. Car I purchased was very well presented as well. 10 days after completing the purchase I went to start the car and nothing! Battery checked by AA Relay at 7.30 in the morning and dead flat. Purchased a new one and fitted it myself - not ideal in winter - then called Northover about the cost. No problem so sent them a copy of the invoice which they refunded in less than 24hours. Impressed with the speed of payment but less so that the battery wasn't checked prior to purchase. M Walker 9.12.2017”

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Posted 7 years ago

“The staff were good to deal with and the car so far has been very good (had it less than a week)”

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Posted 9 years ago

“Cars are good but the guys there are quite firm in their deals. They did almost everything we asked except a service that is due in 36 days according to the trip computer ( Matthew quoted it at 56 days) which is still very soon. Nevertheless the car is lovely.”

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Posted 10 years ago

Thank you for your feedback Linda. We are delighted you are happy with the car. A service was not part of the agreement between us but we carried out all other requests to ensure you were entirely satisfied.

Posted 10 years ago

“Overall I found my experience at northover cars good and the people there are welcoming! I would recommend them to friends and family !”

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Posted 10 years ago

Hi Matt - thank you for your kind feedback.

Posted 10 years ago

Northover Cars is rated 5.0 based on 460 reviews