Notino Reviews

4.6 Rating 3,494 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How quickly does Notino resolve customer queries?

Helpful Report

(1 week ago)

Greater than 51% of reviewers feedback is Notino resolves customer queries within an hour.

Helpful Report

(1 week ago)

97.18%

Industry Average

“ Excellent service on my previous order, what is not to like! Brilliant ”

- Diana

“ I have been buying Guerlain for some years now from Notino - I have never been disappointed with their service or speed of delivery which is first class! ”

- Anonymous

“ Consistently amazing service and fast delivery along with huge selection of beauty products and perfumes at great prices. ”

- Jo

Notino Reviews

Customer Service - Good