Notino Reviews

4.6 Rating 3,460 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,460 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Notino deliver? How long does Notino take to deliver? Does Notino deliver on time? How is accuracy and good condition of items delivered by Notino?

Returns

How is Notino returns process?

Customer Service

How can I contact Notino? How quickly does Notino resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Notino.

Visit Website

How quickly does Notino resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 51% of reviewers feedback is Notino resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

97.33%

Industry Average

“ I had to change the delivery details on a purchase I made literally an hour earlier. I rang them and a lovely lady dealt with my misdemeanor, then I realised I made another mistake. I apologised. It was no problem. The lovely lady changed the details yet again. There was no attitude, she just changed the details again. Superb Customer Service. I will be back🙏 ”

- David Bevan

“ Excellent service every time. ”

- Norman

“ Notino is the best, good prices, 5 star service, I always buy from Notino ”

- John Harvey

Notino Reviews

Customer Service - Good