notonthehighstreet Reviews

Name: notonthehighstreet
Rating: 4.03

4.0 Rating 144 Reviews

76 %

of reviewers recommend notonthehighstreet

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4.0

Based on 144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used noths numerous times, but this is now the third time (each time with a different supplier), that I have placed an order, it has apparently been accepted (as I receive email confirmations) and then ultimately, weeks pass and no goods are processed. Granted, no money is taken from my account - but every time, I think a gift for someone or an item I need for a certain date is winging its way to me, and each time, I am left chasing it up / looking for a substitute at the last minute. Really poor service, as I should be able to trust that my order is on its way when you send me an acceptance email. Sadly, this is the last time I will be attempting to use noths as it isn't worth the hassle and uncertainty. Lovely products; deeply flawed transactional processes.”

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Posted 5 years ago

“Do not buy the butterfly wrapping paper by I Am Nat. They say it is water marked but it looks more like a print gone wrong. It's awful and I will not be wrapping my gifts in it.”

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Posted 5 years ago

“Ordered a gift from lily summery on noths website on 18th August. Two weeks later, nothing, so we contacted the seller. Three days later still nothing. Six days after that sent a third message quoting noths 'our sellers are committed to the highest customer service...' blah blah bull at them. Still no response but a refund given with an email saying they could not fulfil the order. Absolutely appalling customer service...spoiled my daughters intended birthday gift to her mum. Wont bother with noths and definitely not with lily summery”

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Posted 5 years ago

“So you ' REACHED OUT TO ME' after I reviewed my purchase, that was 2 weeks ago, nothing since. Is that because I would like to continue our discussion on feefo or trust pilot? This is why new customers whom have yet to be let down by you SHOULD AVOID YOU LIKE THE PLAGUE.”

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Posted 6 years ago

“I ordered a card from Lily Summery on 7th July after many, many messages from them to say that it was going to be sent the following day etc. it still has not arrived (19th July)! They had not read my orginal message saying where to send it to and so didn't bother. I told them again where to send and they sent a message to say it would arrive 19th July - All I have received today is a credit with an explanation of "cannot fulfill the order"!!! This was a card for my God Daughter as she has just had a baby. Very embarrasing not to have sent a card before now! I am so frustrated as I could have gone elsewhere, but thought it would be quicker to wait for them to send it!!! OBVIOUSLY NOT - RUBBISH COMPANY”

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Posted 7 years ago

“I ordered two wooden gifts and both items were considerably smaller than they looked in the advertising photos - very disappointed.”

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Posted 7 years ago

“Ordered a gift for my friends birthday.. 3 weeks later it still hadnt arrived. Left several messages.. Eventually replied saying their printers had broken. Why didnt they advise me of this sooner!? Eventually got a refund and went somewhere else to buy.”

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Posted 7 years ago

notonthehighstreet is rated 4.0 based on 144 reviews