“Size was so wrong to normal sizing so asked for RAN only to be mucked about, finally get a RAN and told I need to pay too send back to the supplier and not NZ sale so have to pay to send back to Australia
Also delivery takes ages
No phone contact just back and forth with messages”
“NZ where unable to fulfill an order. Apparently they are unable to refund it either. The only available contact is the 'contact page' on their website, and the only answer is 'well follow up'.
I would strongly recommend not purchasing from this company!”
“NZ SALE NZ I had a problem with scarves that were meant to be cashmere and 2 arrived without any markings but the third came with clearly "made in china polyester". When I complained I had to jump through many hoops and then they did not keep their word and only refunded one scarf. They were expensive too! I only look for quality items and the only advantage is that there is no GST. Rest of the site is left over stuff from Europe. Very poor service. I think the site has been taken over as it is even worse than it was. In the beginning they didn't tell me that they did not give refunds only vouchers. and they ran out. Hello MY MONEY AND THEY KEPT IT.”
