Oakwood Estates Ltd Reviews

Name: Oakwood Estates Ltd
Address: 44 Station Road, West Drayton,Middlesex, West Drayton
Rating: 4.49

4.5 Rating 130 Reviews

89 %

of reviewers recommend Oakwood Estates Ltd

Company Reviews

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Metrics

4.5

Based on 130 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01753387027

Email:

enquiries@oakwood-estates.co.uk

Location:

44 Station Road, West Drayton,Middlesex
West Drayton
UB7 7DD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unreliable agency We submitted a rental offer on July 19th. The representative we spoke to promised to forward it to the landlord and get back to us the same day. Unfortunately, shortly after, we were informed that the representative had fallen ill. It has now been a week with no updates from the agency. While we understand the representative’s illness, it is unacceptable that no one else from your office has taken over this matter. We are running out of time, with only 10 days left before we must leave our current residence, and we have only received a response, asking us to remove a review.”

Helpful Report

Posted 4 months ago

“I had an amazing experience with Oakwood estate agents in Gerrards Cross, and I couldn't be more pleased with the exceptional service provided by the entire team. Ed, Josh, and Brandon were especially instrumental in making the entire process smooth and successful. From the moment I engaged with Oakwood estate agents, I was impressed by their professionalism and dedication. Their commitment to keeping me informed and involved at every step of the way was truly remarkable. The team's proactive approach ensured that my property consistently had 1-2 viewings per week, which played a crucial role in achieving a successful sale. I am incredibly grateful for the outstanding support and guidance that I received from Oakwood estate agents. Their expertise and unwavering commitment to customer satisfaction truly set them apart. I would not hesitate to recommend Oakwood estate agents to anyone looking for a top-tier real estate experience. Thank you, Ed, Josh, Brandon, and the entire team, for your exceptional service and for going above and beyond to make the sale of my property a resounding success.”

Helpful Report

Posted 1 year ago

“Excellent customer service, big 5 stars to Jamie from the west drayton branch who brought my spare key out to me as I got locked out, even though the shop was about to close. More than helpful.”

Helpful Report

Posted 1 year ago

“It’s imperative that I tell you this. You guys have to note that not all those out there who pose to be hackers are real. Creditors kept coming after me and putting all to my credit report; this really caught up with me and kept drowning my credit score. My score was 495 low and all my cards were maxed out. I have been on search lately on how to take off eviction from my public records with lots more, people on different forums kept talking about professionals but most were all fake, I was skeptical to trust a ghost this time until a friend introduced me to what he referred to as “One on one with your best and reliable hacker ” on that very day, I mailed them on ROOTKITSCREDITSPECIA LIST AT GMAIL DOT COM for help, few minutes later, I got a feedback on steps involved, fortunately for me I requested if we can meet in person because the address was close to me and the GURU agreed and scheduled appointment time, we met and he took time to explain everything involved and I visited twice before conclusion of job, I paid in cash for the first time using credit repair service , the fear of being scammed was off track. it’s been 5 days now after I pulled my score and it showed up on excellent reports with all negative cleared. I’ve applied for loan last week on their recommendation. Today, I just got approved, its like a magic last week but I pleaded with them to wait I get loan approval and to be convinced of the 790 excellent score I pulled last week was real. Thanks to team ROOTKITS CREDIT SPECIALIST for the job well done and hopeful you will finish my hubby own Asap this week. You can WhatsApp: +1(626) 514 0620 and appreciate me soon”

Helpful Report

Posted 2 years ago

“EXTREMELY disappointed with the level of professionalism displayed by this company. When they rent out a property for a client they have a duty of care when there is an issue to resolve the issue and keep everyone up to date. customer service is shocking and very unhelpful.”

Helpful Report

Posted 4 years ago

“My self and my partner bought a house with Oakwood and the staff were good and helped out as n wen they could However we was promised the house would be professionally cleaned and all items removed prior to us moving in . When we had the keys this was clear it was NOT cleaned and had rubbish in property. We have had to hire a skip and remove things that were left and this was not it we never received the alarm code and boiler was not working the list goes on . As the made money on the sale of this property you would like to think they would of taken the hit and paid for it for us but no . After reading the reviews I can see it’s not good and for the sake of a few hundred pounds . We would of like to have been in our home this Xmas but it’s going to be a push . I’d stay well clear if Oakwood if your buying or selling based on my experience.”

Helpful Report

Posted 5 years ago

“Beyond Bad - having to take legal action”

Helpful Report

Posted 5 years ago

“Found them to be thoroughly unhelpful, unproductive and unprofessional. Made promises they never kept and created undue delay in returning funds. Will never recommend them and would never use them again.”

Helpful Report

Posted 5 years ago

“I was very pleased with Oakwood Estates Ltd.Specially big thank you for Colleen and Jamie!”

Helpful Report

Posted 5 years ago

“Oakwood Estates have been very helpful all the way through the process of selling my house. Nigel, the sales coordinator was very organised and supportive, explaining each step of the process after I accepted an offer. John in the Iver office was also very helpful.”

Helpful Report

Posted 6 years ago

“Top marks for these guys. Fab family business with instant results when it came to renting out my property. Initially went to them as my daughter had let a place in Datchet through them a couple of years ago and spoke highly. I wasn't disappointed. Key positives was their communication levels. Texts, emails, follow up calls, reports on progress etc. This proactive approach is bang on the money. Jez.”

Helpful Report

Posted 6 years ago

“My experience with Oakwood Estates was very pleasing. The sales team were very helpful, initially giving me sound advice on the presentation of the property we had for sale and then liaising between me and the purchaser to quickly iron out any difficulties which arose. I found the whole process quite easy.”

Helpful Report

Posted 6 years ago

“Nigel from Oakwood Estates was amazing when we were selling our house. I don't think i would have gone through with the sale if it wasn't for Nigel. We had quite a few problems along the way and Nigel went above and beyond to help us, even dealing with our buyers problems that were nothing to do with Oakwood and helping sort the problems with the house we were buying. Thank you Nigel and Oakwood for being so great and committed to us. I would definitely recommend you to family and friends.”

Helpful Report

Posted 6 years ago

“Excellent, efficient and friendly service from both the Lettings and Administration departments. An absolute pleasure to work with them.”

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Posted 6 years ago

“I am giving a one star but no star is necessary here. I just want people to be mindful that when all things are okay Oakwood West Drayton capitalise on it but when work needs doing they are incompetent. Oakwood West Drayton practically ruined my family life. i wanted to sell my house and buy another. it appears that my buyer via Oakwood was not checked at all if they could buy my place. I got hounded by Rob to get a solicitor, to sell it was a good offer etc. to cut the very long ordeal short my solicitor wrote asking what day we wanted to complete and all the worms came creeping out. the shock for me is that i visited the Oakwood office after not getting any tangible news to collect my key and they decided to ask questions. 6 weeks wasted because my buyers mortgage was declined and they just kept hoping the mortgage offer will go through. ... well before we pulled out the buyer was declined 3 times. `We lost money needlessly, went through massive stress and so on”

Helpful Report

Posted 6 years ago

Dear Mrs Djemah, I confirm that all buyers are pre-qualified by our team of in-house mortgage advisors, and your buyers were no exception. With regard to your sale; after the buyers’ independent broker submitted an application to a prime lender, the mortgage provider instructed a valuation of your property. However during the underwriting process, they later identified that one of the applications had been the victim of ID fraud on two separate occasions. The broker was in constant communication with the mortgage provider, and was assisting his unfortunate clients in the process of resolving the issue. In the interest of transparency, we conveyed the broker’s updates to you verbatim. I understand that due to a change in your circumstances you had to withdraw from the transaction, however, at that juncture the buyers’ broker was on the verge of achieving an Offer of Mortgage for his clients. Regards Elle Godfrey Oakwood Estates Customer Services

Posted 6 years ago

“Sold & Completed in less than 6 weeks! Amazing bespoke service from John in Burnham & excellent sales progression from Nigel. Thank you so much.”

Helpful Report

Posted 6 years ago

“Our experience with Oakwood has hands down been one of the best we have ever had with an estate agent. Renting out your apartment can often times be stressful when you're heading abroad, but we gave them a timeline and they worked relentlessly to meet our needs, keeping us up to date on all the latest viewings until we found a tenant that we liked. A lot of estate agents these days are very 'run of the mill' and rely on the market to do the work for them. It was clear that these guys actually put some elbow grease into it to make things happen. Very impressed with Oakwood, a very well run business and not surprised they are the up and coming player in the market right now. Will definitely be using them again in the future. Thanks guys!”

Helpful Report

Posted 6 years ago

“Reported problems solved very quickly by the property management team, very helpful contractors sent to fix issues”

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Posted 6 years ago

“A very professional company. Reliable, dependable with a wealth of knowledge. Thank you.”

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Posted 6 years ago

“Great professional service , highly recommended”

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Posted 6 years ago

Oakwood Estates Ltd is rated 4.5 based on 130 reviews